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For Companies At a Glance
- Tasks: Lead a vibrant team to manage conferences and banquets in a bustling London hotel.
- Company: Join Pullman London St Pancras, where your growth and purpose matter!
- Benefits: Enjoy free meals, gym access, and up to 33 days of annual leave.
- Why this job: Be part of a passionate team in a fast-paced environment that values your ideas.
- Qualifications: Passion for hospitality and strong communication skills are a must!
- Other info: Eligibility to work in the UK is required.
The predicted salary is between 37639 - 37639 £ per year.
Job Description
"Why work for Pullman London St Pancras?
We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
We are looking for a FUN, PASSIONATE & EXTROVERTED Conference & Banqueting Manager who wants to join our FANTASTIC TEAM at a VIBRANT central London Hotel!We have 312 bedrooms and 17 meeting rooms, including the Shaw Theatre.
If you:
- Have the passion for customer service and hospitality
- Have great communication and customer relationship skills
- Loves working as part of a passionate team
- Enjoys working in a fast pace environment
We want you to join our gang!
Duties:
- Manage and lead the C&B team and coordinate all meeting rooms, including setting up, presenting menus, taking orders & serving guests
- Manage and deliver all conferences, banquets and special events, ensuring alignment with client expectations and hotel standards
- Co-ordinate with the Kitchen, Bar & Restaurant and Meeting & Events department to ensure all functions run smoothly and according to guests needs and wishes.
- Check function room for maintenance repairs & general cleanliness
- Ensure the Stewarding has the most updated detailed list in order to set up all meeting rooms accordingly for the day after.
- Confer with guest and M&E department on last minute arrangements
- Agree with the Food and Beverage Manager on a weekly basis in regards to how many casual employees need to ordered through the agency
- Brief all staff before each function
- Attend to guest complaints and requests
- Ensure that at the end of shift all function rooms are left in a presentable manner and secured
Additional Information
Benefits
– High level of monthly service charge
-Two complimentary Bonus Breaks – benefit from a free one or two daybreak in another Accor property in the UK each year
– Pension Scheme
– Employee benefit card offering discounted rates in Accor Hotels worldwide
– Free meals on duty
– Free access to hotel Gym
– Up to 33 days of annual leave per annum
Salary: £37,639 per annum (£18.56 per hour)+ high share of monthly service charge & service incentives.
The successful candidate must already have eligibility to work in the UK.
AMRT1_UKCT
Conference & Banqueting Manager employer: Pullman Hotels & Resorts
Contact Detail:
Pullman Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Banqueting Manager
✨Tip Number 1
Show your passion for hospitality! When networking or during interviews, share specific experiences that highlight your enthusiasm for customer service and how you thrive in a fast-paced environment.
✨Tip Number 2
Familiarize yourself with the hotel’s offerings and unique features. Being knowledgeable about Pullman London St Pancras and its services will help you stand out as a candidate who is genuinely interested in the role.
✨Tip Number 3
Demonstrate your teamwork skills! Prepare examples of how you've successfully collaborated with others in previous roles, especially in managing events or coordinating with different departments.
✨Tip Number 4
Be ready to discuss how you handle guest complaints and requests. Think of specific instances where you turned a negative experience into a positive one, showcasing your problem-solving abilities.
We think you need these skills to ace Conference & Banqueting Manager
Some tips for your application 🫡
Show Your Passion: In your application, make sure to express your passion for customer service and hospitality. Use specific examples from your past experiences that highlight your enthusiasm and commitment to creating memorable guest experiences.
Highlight Teamwork Skills: Since the role emphasizes working as part of a passionate team, include instances where you successfully collaborated with others. Mention any leadership roles or teamwork experiences that demonstrate your ability to manage and motivate a team.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Focus on your communication skills, ability to work in a fast-paced environment, and any relevant experience in managing events or banquets.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your personality. Use a friendly and engaging tone to match the vibrant culture of the hotel, and explain why you are excited about the opportunity to join their team.
How to prepare for a job interview at Pullman Hotels & Resorts
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for customer service and hospitality during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests.
✨Demonstrate Team Spirit
Since this role involves working closely with a passionate team, highlight your ability to collaborate effectively. Discuss past experiences where teamwork led to successful events or projects.
✨Prepare for Fast-Paced Scenarios
Be ready to discuss how you handle high-pressure situations. Provide examples of times when you successfully managed multiple tasks or events simultaneously, ensuring everything ran smoothly.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing your previous experiences in managing events and guest relations.
