Account Director

Account Director

Stockport Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead sales efforts for CRM and digital platform solutions in local government.
  • Company: Join Verint, a leader in Contact Centre as a Service solutions.
  • Benefits: Enjoy competitive pay, career growth opportunities, and a dynamic work environment.
  • Why this job: Make an impact by transforming local government services with innovative software solutions.
  • Qualifications: Must have local government sales experience and a strong software background.
  • Other info: This role is UK-based and requires a proactive approach to sales.

The predicted salary is between 43200 - 72000 £ per year.

***Must be UK based***

***Must have sales experience into local government***

Role Purpose

The Account Director is responsible for increasing revenue in a specified region from Citizen Relationship Management (CRM) / Digital Platform / Case Management software and Services bookings generated through direct and channel market penetration in assigned customer accounts.

Some of your responsibilities:

  • Build and develop pipeline in assigned customer accounts.
  • Progress the sales process from initial contact through to close of deal.
  • Achieve sales bookings as per plan.
  • Achieve revenue and contribution targets against plan for assigned customer accounts.
  • Initiate, plan and execute necessary sales meetings in assigned customer accounts.
  • Identify opportunities to increase revenue in customer accounts throughout assigned region/sector.
  • Build a white space grid for accounts to identify potential for further sales.
  • Manage opportunities in a timely manner to meet quarterly and annual sales targets.
  • Track and build pipeline (using SFDC) across the allocated portfolio/accounts.
  • Drive the transformation of Verint into a major seller of Contact Centre as a Service solutions.
  • Drive sales, initiate and participate when appropriate in account planning meetings with customers and partners.
  • Work to establish Verint as the trusted advisor at all levels within customer accounts.
  • Drive and execute sales plans.
  • And more

Essential:

  • Local government sales
  • IT background, with experience of working in software related business and/or contact center environment.
  • Solid understanding of Verint and Verint partners.
  • Knowledge of competitor organizations and products.
  • Knowledge of relevant industry sectors.
  • Previous track record of closing successful enterprise sales deals within the software industry.
  • Track record of making and managing successful Software Solution sales into local government.

Account Director employer: Verint

At Verint, we pride ourselves on being an exceptional employer, especially for our Account Directors based in the UK. Our dynamic work culture fosters collaboration and innovation, providing ample opportunities for professional growth within the local government sector. With a strong focus on employee development and a commitment to achieving meaningful results, we empower our team to drive impactful solutions while enjoying a supportive environment that values their contributions.
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Contact Detail:

Verint Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Director

✨Tip Number 1

Make sure to leverage your existing network within local government. Reach out to former colleagues or contacts who may have insights into current needs and challenges faced by these organizations. This can help you identify potential leads and tailor your approach.

✨Tip Number 2

Stay updated on the latest trends and developments in Citizen Relationship Management and Digital Platforms. Understanding the current landscape will allow you to position yourself as a knowledgeable resource during sales meetings, making it easier to build trust with potential clients.

✨Tip Number 3

Utilize social media platforms like LinkedIn to connect with decision-makers in local government. Engaging with their content and sharing relevant insights can help you establish rapport and increase your visibility in the sector.

✨Tip Number 4

Prepare for your interviews by researching Verint's specific solutions and how they compare to competitors. Being able to articulate the unique value proposition of Verint's offerings will demonstrate your commitment and understanding of the market.

We think you need these skills to ace Account Director

Sales Experience in Local Government
CRM Software Knowledge
Digital Platform Expertise
Case Management Software Proficiency
Pipeline Development
Sales Process Management
Revenue Target Achievement
Account Planning
Opportunity Identification
SFDC Proficiency
Contact Centre Solutions Knowledge
Trusted Advisor Skills
Enterprise Sales Experience
Competitor Analysis
Industry Sector Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your sales experience, particularly in local government and software solutions. Use specific metrics to demonstrate your success in closing deals and achieving targets.

Craft a Compelling Cover Letter: In your cover letter, emphasize your understanding of the CRM and Digital Platform sectors. Discuss how your background aligns with the role's requirements and how you can contribute to increasing revenue for the company.

Showcase Relevant Experience: When detailing your work history, focus on your achievements in sales within the local government sector. Mention any specific software or services you've sold and the impact of those sales.

Research Verint: Familiarize yourself with Verint's products and services, especially in the Contact Centre as a Service space. Understanding their offerings will help you articulate how you can drive sales and establish trust with customer accounts.

How to prepare for a job interview at Verint

✨Showcase Your Sales Experience

Be prepared to discuss your previous sales roles, especially those involving local government. Highlight specific deals you've closed and how you navigated the sales process from initial contact to closing.

✨Understand the Product and Market

Familiarize yourself with Citizen Relationship Management (CRM) and Digital Platform solutions. Demonstrating knowledge about Verint's offerings and how they compare to competitors will show that you're serious about the role.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in real-world scenarios. Think of examples where you've identified opportunities for revenue growth or successfully managed a sales pipeline.

✨Build Rapport with Interviewers

Establishing a connection with your interviewers can set you apart. Show enthusiasm for the role and the company, and be ready to discuss how you can contribute to Verint's goals as a trusted advisor in customer accounts.

Account Director
Verint
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  • Account Director

    Stockport
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-03-09

  • V

    Verint

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