Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide technical support to engineers and clients, with some site travel.
- Company: Join a leading supplier of refrigeration equipment for major UK organizations.
- Benefits: Enjoy a competitive salary, car allowance, 31 days holiday, and an 8% pension.
- Why this job: Get off the tools and step into a client-facing role with growth opportunities.
- Qualifications: NVQ 2 in Air Conditioning & Refrigeration or equivalent, plus F-Gas certification required.
- Other info: This is a confidential opportunity; apply now to learn more!
The predicted salary is between 34000 - 51000 £ per year.
Job Description
Technical Support Engineer – Refrigeration\\n\\nAre you a Refrigeration Engineer looking to get off the tools?\\n\\nMy client supplies refrigeration equipment to some of the UK's largest commercial organisations. Due to growth and the release of new refrigeration products, they are looking to employ a Refrigeration Engineer for the position of Technical Support Engineer, working with the Technical Director.\\n\\nThe role will involve providing technical support to engineers, installers and clients. Office based with some travel to sites when required\\n\\nRequirements:\\n\\nNVQ 2 in Air Conditioning & Refrigeration or equivalent\\n\\nF-Gas\\n\\nExperience of installing commercial refrigeration equipment\\n\\nExcellent communication skills as this will be a client facing role at times\\n\\nPackage:\\n\\nSalary £40,000 – £45,000 depending on experience\\n\\nCar or car allowance\\n\\n31 days holiday\\n\\n8% pension\\n\\nAre you a Refrigeration Engineer looking to get off the tools?
Apply now for a confidential conversation\\n\\nWR HVAC | M&E are #1 recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs.\\n\\nWR is acting as an Employment Agency in relation to this vacancy
Technical Support Engineer - Refrigeration employer: WR HVAC
Contact Detail:
WR HVAC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer - Refrigeration
✨Tip Number 1
Make sure to highlight your experience with commercial refrigeration equipment during any conversations. This role is all about providing technical support, so showcasing your hands-on knowledge will set you apart.
✨Tip Number 2
Since this position involves client interaction, practice your communication skills. Be ready to explain complex technical concepts in a simple way, as this will be crucial when dealing with engineers and clients.
✨Tip Number 3
Familiarize yourself with the latest refrigeration products and technologies. Being knowledgeable about new developments will demonstrate your commitment to the field and your ability to provide informed support.
✨Tip Number 4
Network with professionals in the HVAC industry. Attend relevant events or join online forums to connect with others who might have insights or tips about the company and the role you're applying for.
We think you need these skills to ace Technical Support Engineer - Refrigeration
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Technical Support Engineer position. Understand the key responsibilities and requirements, especially the need for excellent communication skills and technical knowledge in refrigeration.
Tailor Your CV: Customize your CV to highlight relevant experience in refrigeration engineering, particularly any roles that involved technical support or client interaction. Emphasize your NVQ 2 in Air Conditioning & Refrigeration and F-Gas certification.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for refrigeration engineering and your desire to transition into a support role. Mention specific experiences where you provided technical assistance or solved problems for clients.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a client-facing role.
How to prepare for a job interview at WR HVAC
✨Showcase Your Technical Knowledge
Make sure to brush up on your refrigeration knowledge, especially regarding commercial equipment. Be prepared to discuss your experience with installation and troubleshooting, as this will demonstrate your expertise to the interviewers.
✨Highlight Communication Skills
Since this role involves client interaction, emphasize your communication skills. Prepare examples of how you've effectively communicated technical information to non-technical clients or colleagues in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of specific scenarios where you had to provide technical support or resolve issues, and be ready to explain your thought process and actions taken.
✨Research the Company and Its Products
Familiarize yourself with the company's refrigeration products and their applications. This knowledge will not only help you answer questions more effectively but also show your genuine interest in the position and the company.
