Shift Leader

Shift Leader

London Full-Time 48000 - 72000 £ / year (est.) No home office possible
Go Premium
C

At a Glance

  • Tasks: Lead a team in maintaining high standards of building services in a dynamic environment.
  • Company: Join a top FM service provider in a brand new site near Kings Cross, London.
  • Benefits: Enjoy a competitive salary, 20 days holiday, free food, and career progression opportunities.
  • Why this job: Be part of an exciting new project with a focus on customer service and teamwork.
  • Qualifications: C&G Electrical Level 3 or equivalent, 18th Edition IEE, and LV/HV Authorised Person experience preferred.
  • Other info: Shift pattern includes both days and nights; strong communication skills are essential.

The predicted salary is between 48000 - 72000 £ per year.

Fantastic opportunity to work for a leading FM Service provider situated in London. CBW are currently recruiting for X2 Shift Leaders to work on a NEW building located a short walk from Kings Cross station. You will provide an exceptional high standard of building services provision (planned and reactive) within a banking, occupied environment and with the utmost regard for customer service. You will be responsible for undertaking planned and reactive maintenance works to Electrical, HVAC plant and associated equipment. In return the company is offering a competitive salary of £60,000, 20 days holiday, OT, FREE Food, further training and career progression.

Hours of work:

IMPORTANT - You will initially start working Monday to Friday - 08:00am to 4:30pm. You will then move to a Continental Shift Pattern (Days & Nights - 07:00am to 19:00pm & 19:00pm to 07:00am).

Key duties & Responsibilities:

  • Supervise, coordinate and manage the Site Technicians, ensuring that the Operational Team undertake PPM or reactive works in accordance with the agreed timescale, providing technical support and leadership for the site Technicians.
  • Allocate PPM tasks to operations technicians.
  • Operate all systems within the buildings in a competent, effective and efficient manner (including HV operations).
  • Ensure that Specialist Service Provider (SSP’s) worksheets are signed off where necessary that quality of work has been inspected and recommendations are escalated to the Site Management Team.
  • Maintain effective shift handovers including critical plant status, plant isolations, issues arising, ongoing works, special task requests, and standard of housekeeping.
  • Maintain effective reporting on incidents onsite in line with site process and escalation procedures.
  • Ensure any parts required are clearly and accurately stated and any difficulties encountered on engineering activities are reported to the TSM.
  • Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeeping.
  • Ensure the SSP’s comply with the contractual service level agreements (SLA’s).
  • Act as Duty AP on shift providing resilience for emergency and planned LV/HV switching activity.
  • Be prepared to write Safety Switching Programmes if required by management (Once AP authorisation process has been completed).
  • Be prepared to write EOPs/MOPs if required by management once site familiarisation process has been completed.
  • Ensure all record keeping functions are completed on a Daily basis: PPM allocation and completion.
  • Ensure shift handover (through the Shift Change over Log.) is completed before leaving site, updating the status of any out of hour’s helpdesk tasks in the appropriate log.
  • Incident reports.
  • Issue of work permits when required.

Requirements:

  • C&G Electrical Level 3 equivalent or exceeds.
  • 18th Edition IEE: Wiring and Installation.
  • LV/HV Authorised Person Experience (Valid Certificate highly desirable).
  • Strong communication skills and the ability to deal with all levels of staff.
  • Demonstrate a good understanding and be technically competent in all building services, in particular UPS, Generators, Static Switches, Water Treatment, Refrigeration and Air Conditioning.
  • Ability to lead, motivate and direct a team of technicians/operatives.
  • Proactive in achieving the highest standard of operation.

Shift Leader employer: CBW Staffing Solutions

Join a leading FM Service Provider in the heart of London, where you will thrive in a dynamic work environment that prioritises exceptional customer service and employee development. With a competitive salary of £60,000, generous holiday allowance, free food, and opportunities for further training and career progression, this role as a Shift Leader offers not just a job, but a pathway to a rewarding career. Experience the vibrant culture of Kings Cross while being part of a team that values excellence and innovation in building services.
C

Contact Detail:

CBW Staffing Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Leader

✨Tip Number 1

Familiarise yourself with the specific building services mentioned in the job description, such as UPS, Generators, and HVAC systems. This knowledge will not only help you during the interview but also demonstrate your technical competence and readiness for the role.

✨Tip Number 2

Highlight any previous experience you have in a supervisory role or managing a team. Be prepared to discuss how you've successfully led teams in the past, as this is a key responsibility of the Shift Leader position.

✨Tip Number 3

Research the company and its values, especially their commitment to customer service and operational excellence. Being able to articulate how your personal values align with theirs can set you apart from other candidates.

✨Tip Number 4

Prepare examples of how you've handled emergency situations or critical incidents in previous roles. This will showcase your ability to remain calm under pressure and your problem-solving skills, which are essential for a Shift Leader.

We think you need these skills to ace Shift Leader

Leadership Skills
Technical Competence in Building Services
Electrical Engineering Knowledge
HV/LV Authorised Person Experience
Communication Skills
Team Management
Planned Preventative Maintenance (PPM)
Reactive Maintenance Skills
Problem-Solving Skills
Health and Safety Compliance
Time Management
Customer Service Orientation
Report Writing
Housekeeping Standards
Emergency Response Planning

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in building services, particularly in electrical and HVAC maintenance. Emphasise any leadership roles you've held and your ability to manage teams effectively.

Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the Shift Leader role. Mention your experience with planned and reactive maintenance, as well as your commitment to customer service and team management.

Highlight Relevant Qualifications: Clearly list your qualifications such as C&G Electrical Level 3 and 18th Edition IEE. If you have LV/HV Authorised Person experience, make sure to mention it prominently as it is highly desirable for this position.

Showcase Communication Skills: In your application, provide examples of how you've successfully communicated with various levels of staff. This is crucial for the role, so demonstrating strong communication skills will set you apart from other candidates.

How to prepare for a job interview at CBW Staffing Solutions

✨Know Your Technical Stuff

Make sure you brush up on your knowledge of building services, especially in areas like HVAC, electrical systems, and maintenance protocols. Be ready to discuss your experience with UPS, generators, and other relevant equipment.

✨Show Leadership Skills

As a Shift Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts.

✨Understand the Company Culture

Research the FM service provider and understand their values and work culture. This will help you align your answers with what they are looking for in a candidate and show that you're genuinely interested in the role.

✨Prepare for Scenario Questions

Expect questions that assess how you would handle specific situations on the job, such as managing emergencies or ensuring compliance with safety standards. Think through potential scenarios and how you would respond effectively.

Shift Leader
CBW Staffing Solutions
Location: London
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

C
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>