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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and achieve store targets.
- Company: Join Jimmy Fairly, a trendy optical brand revolutionizing eyewear with style and social impact.
- Benefits: Enjoy competitive bonuses, employee discounts, private healthcare, and travel expense coverage.
- Why this job: Be part of a passionate team that values creativity, personal growth, and making a difference.
- Qualifications: 1+ years of management experience; strong communication, organization, and problem-solving skills required.
- Other info: Embrace a fun, inclusive workplace where your talent is recognized and rewarded.
The predicted salary is between 36000 - 60000 £ per year.
Boring? Expensive? Dull?Jimmy Fairly was born, not with a want but a need to revolutionise the optical industry. Founded in 2010 by Antonin Chartier, a 23-year old psychology student with a passion for entrepreneurship. Chartier’s concept was simple: quality glasses, fair prices and a positive social impact.
Over a decade later, little has changed. Now with over 100 stores across Europe and UK,Jimmy Fairly is successfully bringing back great style and a smile to the optical world. Great style by dropping on-trend designs every 6 weeks, with a short-circuit manufacturing process that does not compromise on quality or our planet. A smile with a customer-centric approach, from the moment a customer enters a Jimmy store, to having their eyes tested by our expert optometrists and seeking help from our exceptional after-care team.
Better everyday!
Since day 1, we have partnered with Restoring Vision, the international charity committed to ending the global vision crisis. Find out more at and on Instagram @jimmyfairly.
We are looking for new talents to be part of this amazing adventure. Are you ready to join a bouncy, cohesive and passionate team to challenge the status quo?
Own your future, Jimmy will invest in you!
- We’lldevelop you on all retail aspects
- We’ll give you full optical training with our expert Optometrists
- We’ll help you build your career development plan to grow your skills for your current role and prepare you for the next
Purpose of the role:
We are looking for someone who is self driven, attentive to details, reliable, full of energy, approachable with extensive knowledge of fashion and trends of the season and an expert leader in engaging and styling clients.
As a Store Manager, you are in charge of maximising store targets, retail excellence, ensuring your team is motivated in providing an optimal and personalised customer service while complying with Jimmy Fairly procedures and standards.
You will build a store environment that nurtures creativity and employees development.
The Role:
Every day is different at Jimmy Fairly, however your key responsibilities will include:
Customer experience
- It is essential for you to be a great brand ambassador and embrace the brand Selling Ceremony
- You will develop your team to provide an amazing in-store customer experience using the Optometrist’s recommendations to build perfect product solutions for the customer
- Be able to build customer loyalty, understand customer relationship management
Commercial leadership
- Lead your team towards success through training & coaching in order to exceed the store objectives and KPIs
- You will monitor the store targets & KPIs, individual sales KPIs of your team members
- Monitor and record the shop floor activity and send regular updates to the Head of Retail
- Analyse the commercial aspects of your store and identify new methods to increase turnover & KPIs
- You are constantly present on the shop floor and fully available to look after customers needs
- Be able to communicate efficiently and effectively
- Be knowledgeable of the collection and the brand iconic pieces
Operations
- Fully proficient on operating till system, payments and fraudulent transactions
- Follow company policy and procedures
- Create rotas that meet local needs within JF rules and the availability of your team
- Adjust your staffing levels and the rota to match the pattern of turnover throughout the week / month / year
- Anticipate and manage staff holidays to ensure good shop floor cover and respecting the business calendar
- Fully proficient with all operational aspects and procedures, and proactive to learn new processes
- Manage the loss prevention procedure, perform regular inventories and communicate any discrepancies
- Pay attention to the security of the team and customers, by respecting health & safety guidelines
- Maintain a good completion of the administration tasks for the store (banking, cash handling, credit notes, exchanges and refunds)
- Report any discrepancies to your direct report
- Be exemplary in all stock management and control aspects and train your team on stock management
- Ensure all necessary tools and supplies are available
Commercial & Merchandising
- Manage deliveries, ensure replenishment is made and new collection is processed according to the JF guidelines
- Manage the VM guidelines implementation and train your team on all VM aspects & standards
- Know how to adapt the VM guides to the space and commercial/customer needs of your store
- Ensure the shop floor and the windows standards are impeccably maintained and always very commercial
Optics
- Working with the latest generation equipment: sales assistance and measurement on the Smart Mirror 4 application, simple and digital customer journey on iPad
- Delivering the technical tasks in the store by ensuring the safe supply of eyewear, such as ordering, verification, glasses collections & glasses adjustments
Human resources
- Train and develop the team with a development plan that emphasises their skills
- Identify the team members with growth potential and set up plans to develop their skills
- Coach and motivate your team by giving them skill targets to achieve
- Create a positive and inclusive work atmosphere, motivate and recognise achievements within the team
- Monitor the regular staff reviews and employee probations
Required knowledge, skills and qualities:
- Be eager to learn, develop yourself and others
- At least 1 years’ experience as a Store Manager or leading a team
- Strong organisational, communication, customer service, and problem-solving skills
- High motivation & enthusiasm toward our brand
- Show passion about retail and interest in fashion and retail market trends
- Problem solver! Adapt to new situation, be proactive!
- Understand the business KPIs and how to develop them
- Positive and proactive attitude and knowledge of motivating a team
- Sense of the responsibilities and of the priorities of the store
- A previous experience in the optical industry would be ideal
What’s on Offer?
- Very competitive bonus scheme
- Welcome pair of Jimmys on your first week
- Great employee discount
- Pension contribution
- Private healthcare
- Part travel expenses paid
Jimmy Fairly is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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Store Manager - Central London employer: Jimmy Fairly
Contact Detail:
Jimmy Fairly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Central London
✨Tip Number 1
Familiarize yourself with Jimmy Fairly's brand values and customer-centric approach. Understanding their mission to provide quality eyewear at fair prices will help you align your leadership style with their expectations.
✨Tip Number 2
Showcase your knowledge of current fashion trends and how they relate to eyewear. Being able to discuss recent styles and how they can enhance customer experience will demonstrate your passion for the industry.
✨Tip Number 3
Prepare to discuss your previous experience in leading teams and achieving sales targets. Highlight specific examples where you motivated your team to exceed KPIs, as this is crucial for the Store Manager role.
✨Tip Number 4
Be ready to share your ideas on creating a positive and inclusive work atmosphere. Discuss strategies you've used in the past to recognize achievements and develop team members, as this aligns with Jimmy Fairly's focus on employee development.
We think you need these skills to ace Store Manager - Central London
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Jimmy Fairly's mission and values. Familiarize yourself with their approach to customer service and their commitment to social impact. This will help you tailor your application to reflect their ethos.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in retail management, particularly any roles where you led a team or improved customer experiences. Mention specific achievements that demonstrate your ability to meet KPIs and drive sales.
Show Your Passion for Fashion: Since the role requires extensive knowledge of fashion and trends, make sure to express your passion for the industry in your application. Share examples of how you've stayed updated on trends and how this knowledge has benefited your previous roles.
Personalize Your Cover Letter: Craft a personalized cover letter that addresses why you want to work at Jimmy Fairly specifically. Mention what excites you about the brand and how you can contribute to their goals, especially in enhancing customer experience and team development.
How to prepare for a job interview at Jimmy Fairly
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion and retail trends during the interview. Share examples of how you stay updated with the latest styles and how you can bring that knowledge to the team at Jimmy Fairly.
✨Demonstrate Customer-Centric Mindset
Prepare to discuss your approach to customer service. Highlight any past experiences where you successfully engaged customers and built loyalty, as this aligns with the brand's commitment to a positive customer experience.
✨Highlight Leadership Skills
Be ready to talk about your leadership style and how you've motivated teams in the past. Provide specific examples of training or coaching initiatives you've implemented to help your team exceed targets.
✨Understand the Brand and Its Values
Research Jimmy Fairly's mission and values before the interview. Be prepared to discuss how you can contribute to their goal of providing quality eyewear with a positive social impact, and how you align with their vision.
