Head Receptionist

Head Receptionist

City of London Full-Time No home office possible
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At a Glance

  • Tasks: Lead the reception team and ensure a smooth guest experience at our stylish restaurant.
  • Company: Join a chic neighbourhood restaurant and cocktail bar known for its elegance and repeat clientele.
  • Benefits: Earn £15 to £17 per hour with flexible shifts and a vibrant work environment.
  • Why this job: Be part of an award-winning team in a trendy location, perfect for building your hospitality career.
  • Qualifications: Must have prior experience as a Head Receptionist and be familiar with OpenTable.
  • Other info: Enjoy working in a dynamic setting with a dedicated team and a focus on customer satisfaction.

Job Description

Job Title: Head Receptionist

H&C Solutions are proudly recruiting for an exclusive neighbourhood restaurant and cocktail bar near to St Katherines Dock. The restaurant oozes style and elegance. Every fixture/furniture within the restaurant, bar and private dining room are hand-picked, creating a unique dining experience their guests. The restaurant is hugely successful with predominately neighbourhood, repeat custom.

Restaurant Receptionist Benefits:

  • Head Receptionist
  • Busy/Award Winning Neighbourhood Restaurant
  • British cuisine
  • Brigade of 5+ on the reception desk.
  • Tower Hill (good connection from the DLR)
  • £15 to £17 per hour
  • 45 hours per week, earliest start will be 10am and latest finish 10pm
  • Operating system Opentable

Restaurant Receptionist Requirements:

  • An experienced, friendly and confident Head Receptionist with a good employment history having worked in a similar role within reputable guest led operations.
  • The successful Head Receptionist must have experience using OpenTable, experience leading a team.
  • The ideal Head Receptionist will need to be organised, self-motivated and available to work varied shifts (lunch or dinner).
  • A Head Receptionist that takes pride in their appearance and has a natural way with both clients and their peers.

AMRT1_UKCT

Head Receptionist employer: H & C Solutions

At H&C Solutions, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our stylish and elegant restaurant near St Katherines Dock. As the Head Receptionist, you'll enjoy competitive pay, a supportive team environment, and opportunities for professional growth within our award-winning establishment, all while being part of a community-focused venue that values repeat customers and exceptional service.
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Contact Detail:

H & C Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Receptionist

✨Tip Number 1

Make sure to familiarize yourself with OpenTable, as it's a key part of the role. If you can demonstrate your proficiency with this system during the interview, it will show that you're ready to hit the ground running.

✨Tip Number 2

Highlight your leadership skills and experience in managing a team. Be prepared to share specific examples of how you've successfully led a reception team in the past, as this will be crucial for the Head Receptionist position.

✨Tip Number 3

Since the restaurant has a strong focus on customer service, think about ways you can showcase your friendly and confident demeanor. Practice discussing how you handle guest interactions and resolve issues effectively.

✨Tip Number 4

Dress to impress! As the Head Receptionist, you'll be the first point of contact for guests, so make sure your appearance reflects the elegance and style of the restaurant. This will help you make a great first impression.

We think you need these skills to ace Head Receptionist

Leadership Skills
Customer Service Excellence
Experience with OpenTable
Organizational Skills
Self-Motivation
Team Management
Effective Communication
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability to Varied Shifts
Professional Appearance
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience as a Head Receptionist, especially in guest-led operations. Include specific examples of your leadership skills and familiarity with OpenTable.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention your ability to create a welcoming atmosphere and your pride in maintaining high standards.

Highlight Relevant Experience: In your application, emphasize your previous roles in similar environments. Discuss how your experience has prepared you to manage a busy reception desk and lead a team effectively.

Showcase Your Availability: Clearly state your availability for varied shifts, including lunch and dinner. This shows flexibility and willingness to meet the restaurant's operational needs.

How to prepare for a job interview at H & C Solutions

✨Showcase Your Experience with OpenTable

Make sure to highlight your experience using OpenTable during the interview. Be prepared to discuss specific scenarios where you effectively managed reservations or handled customer inquiries using the system.

✨Demonstrate Leadership Skills

As a Head Receptionist, you'll be leading a team. Share examples of how you've successfully managed a team in the past, focusing on your ability to motivate and support your colleagues in a busy environment.

✨Emphasize Your Customer Service Skills

Since this role is in a guest-led operation, it's crucial to convey your passion for providing excellent customer service. Prepare anecdotes that illustrate your friendly demeanor and how you've gone above and beyond for guests.

✨Dress to Impress

Given the restaurant's elegant atmosphere, make sure to dress professionally for your interview. Your appearance should reflect the style and sophistication of the establishment, showing that you take pride in your presentation.

Head Receptionist
H & C Solutions
H
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