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- Tasks: Lead and inspire your team to create an unforgettable shopping experience for outdoor enthusiasts.
- Company: Join Cotswold Outdoor, part of a group that champions sustainability and outdoor adventures.
- Benefits: Enjoy a competitive salary, bonuses, discounts, generous holiday, and perks like private medical insurance.
- Why this job: Be part of a passionate team that values customer service and personal growth in a vibrant culture.
- Qualifications: Experience in retail management, budgeting, and a love for the outdoors is essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 28000 - 35000 £ per year.
As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!
How will you make an impact?
Our Store Managers drive the customer journey in our stores and deliver a memorable retail experience by:
- Leading, motivating, and mentoring the store team to adopt a customer first approach
- Performing core retail operational procedures relating to inventory and stock, audits, and banking
- Presenting the store to a high standard in line with the brand visual merchandising guidelines, including implementing seasonal promotions and campaigns
- Communicating with our People and Product Development team to provide your team with opportunities for development and progression
- Demonstrating your understanding of KPI’s and performance metrics to analyse and improve your store’s performance
- Recruiting, training, and onboarding new colleagues with support from our People Resourcing team
You\’ll fit right in if…
- You have experience running a store including budgeting and planning, operational activities, and visual merchandising
- You lead with a customer first approach and are happy to advise and help customers find the perfect product for their adventure
- You know how to build and develop a great team who share your passion for customer service and the outdoors
- You strive to continuously develop and improve yourself, the store, and your team
What\’s in it for you?
Colleagues make a company, so we believe in offering a total reward package that’s more than just base salary. As part of the O&CC team you’ll receive:
- Base salary of £32,000 – £35,000 per annum
- Bonus of up to £4,250 per annum
- 40-60% discount across our range of products
- 33 days holiday with the option to purchase additional holiday
- Company pension scheme
- Access to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle
- Critical Illness cover
- Life Assurance
- Private Medical Insurance
But there\’s more, for a full list of what we offer at O&CC check out our website – Rewards And Benefits – Outdoor and Cycle Concepts (oandcc.com)
Applications from all genders and backgrounds encouraged
O&CC aims to be an inclusive employer, where difference is celebrated, respected and encouraged. We truly believe that diversity of experience, perspectives, and background leads to a better organisation for our employees and customers, creating a learning environment and organisational culture that leverage diversity, allowing us all to flourish and keep our business growing.
Store Manager employer: Outdoor and Cycle Concepts Ltd
Contact Detail:
Outdoor and Cycle Concepts Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with the outdoor and cycling products we offer. Understanding our range will help you connect with customers and demonstrate your passion for the outdoors, which is crucial for a Store Manager role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed a team in previous roles. Highlighting your ability to create a customer-first culture will set you apart.
✨Tip Number 3
Research our brand's visual merchandising guidelines and think about how you would implement them in-store. Being able to discuss specific ideas during your interview will demonstrate your commitment to maintaining high standards.
✨Tip Number 4
Prepare to discuss key performance indicators (KPIs) and how you've used them to drive store performance in the past. This shows that you understand the metrics that matter and are ready to make an impact from day one.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Store Manager position at Cotswold Outdoor. Understand the key responsibilities and how your experience aligns with their expectations.
Tailor Your CV: Customize your CV to highlight relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to drive performance and improve store operations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for outdoor activities and customer service. Mention how you can contribute to the company's mission of promoting sustainability and enhancing the customer journey.
Showcase Your Leadership Skills: In your application, emphasize your experience in leading and developing teams. Provide examples of how you've motivated staff and improved store performance through effective training and mentoring.
How to prepare for a job interview at Outdoor and Cycle Concepts Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's customer-first approach.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading and mentoring a team. Highlight instances where you motivated your team to achieve goals or improve performance, showcasing your ability to build a great team that shares a passion for customer service.
✨Understand Retail Operations
Familiarize yourself with core retail operational procedures such as inventory management, audits, and visual merchandising. Be ready to discuss how you have successfully implemented these processes in past roles to enhance store performance.
✨Discuss Your Approach to KPIs
Be prepared to talk about your understanding of key performance indicators (KPIs) and how you have used them to analyze and improve store performance. This will demonstrate your analytical skills and commitment to continuous improvement.
