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For Companies At a Glance
- Tasks: Engage with trade customers, implement sales strategies, and deliver exceptional service.
- Company: Join Sanderson Design Group, a luxury interior furnishings company with a rich heritage.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a creative team that brings beauty into homes and lives.
- Qualifications: Proven sales experience, excellent customer skills, and strong IT proficiency required.
- Other info: Work closely with a supportive team and contribute to a legacy of design excellence.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a highly motivated and results driven Proactive Sales Executive to support the growth and development of our trade customer base. The successful candidate will be responsible for delivering exceptional service, identifying opportunities through data driven insights, and implementing effective contact strategies to strengthen customer relationships and achieve sales targets.
Responsibilities:
- Develop and implement tailored sales strategies that address the unique needs of smaller turnover customers, with a special focus on maximising the placement of pattern books in the marketplace.
- Contact customers to review performance, understand current projects being worked on and offer appropriate sampling and promote and sell in existing and new collections.
- Understand customer needs and wants to be able to approach and maximise sales opportunities.
- Secure future business with customers through appropriate service and support.
- Develop and deliver an appropriate customer contact strategy utilising all contact tools.
- Deliver a world class customer service maximising sales opportunity.
- Input customer feedback and actions into CRM.
- Work closely with the Customer Service Team to ensure completion and accuracy of all orders and sample requests.
- Follow up on calls / emails made.
- Analyse performance and provide data insight to further calls.
- Submit regular accurate reports and monitor sales performance with the head of customer service and the UK Sales Director.
- Complete all required administration associated with the role.
- Deliver against your own targets as a part of the sales team.
- Employ effective sales techniques to promote products, upsell, and cross-sell, ensuring each interaction aims at building a stronger business relationship.
Measures of Success:
- Achievement of sales budget and growth year on year.
- Working within agreed expenditure budgets.
- Customer satisfaction.
- No of calls and emails per day.
- Time taken per call.
- Sales success according to determined budgeted plan sales.
Connecting with others:
- Sales Colleagues: Work together with relevant stakeholders to ensure optimum performance.
- Customers: Relationship management and business development.
- Customer Service: Review level of service and feedback on performance.
- Finance: Analysis and measurement of customers’ performance.
- Senior Management Colleagues: Sharing and driving performance.
Skills & Experience:
- Proven sales experience, on call centres and/or mail order catalogues.
- Excellent customer experience skills.
- Strong business sense and industry expertise.
- Experience working with products and demonstrating product knowledge.
- Experience building long term business relationships.
- Self-driven, results orientated and a positive outlook.
- Excellent IT skills, including MS Office skills.
- CRM and WG360.
- Outstanding verbal, written and presentation skills.
Proactive Sales Executive employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Proactive Sales Executive
✨Tip Number 1
Familiarise yourself with our product range and the unique selling points of each collection. This knowledge will enable you to engage customers effectively and tailor your sales strategies to their specific needs.
✨Tip Number 2
Network within the industry by attending trade shows or events related to interior design. Building relationships with potential clients and other professionals can provide valuable insights and opportunities for collaboration.
✨Tip Number 3
Utilise data analytics tools to understand customer behaviour and preferences. This will help you identify trends and tailor your contact strategies, ensuring you approach customers with relevant offers and information.
✨Tip Number 4
Practice your communication skills, especially in presenting ideas and products. Being able to convey your message clearly and confidently will enhance your ability to build strong relationships with customers.
We think you need these skills to ace Proactive Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, particularly in call centres or mail order catalogues. Emphasise your ability to build long-term business relationships and your understanding of customer needs.
Craft a Compelling Cover Letter: In your cover letter, express your motivation for applying to Sanderson Design Group. Mention specific strategies you would implement as a Proactive Sales Executive and how your skills align with their goals of maximising customer engagement.
Showcase Your Customer Service Skills: Demonstrate your excellent customer experience skills by providing examples of how you've successfully managed customer relationships in the past. Highlight any instances where you’ve used data-driven insights to improve sales performance.
Prepare for Potential Questions: Anticipate questions related to your sales techniques and how you would approach building relationships with trade customers. Be ready to discuss your experience with CRM systems and how you analyse performance data to drive sales.
How to prepare for a job interview at LinkedIn
✨Know Your Products Inside Out
As a Proactive Sales Executive, it's crucial to have a deep understanding of the products you'll be selling. Familiarise yourself with the features and benefits of the wallpapers and fabrics offered by Sanderson Design Group. This knowledge will help you confidently answer questions and demonstrate how these products can meet customer needs.
✨Demonstrate Your Sales Strategy Skills
Be prepared to discuss your approach to developing tailored sales strategies. Think about how you would engage smaller turnover customers and maximise the placement of pattern books. Sharing specific examples from your past experiences can showcase your ability to identify opportunities and implement effective contact strategies.
✨Showcase Your Customer Relationship Management Skills
Highlight your experience in building long-term business relationships. Discuss how you've successfully managed customer feedback and utilised CRM tools in previous roles. This will demonstrate your commitment to delivering exceptional service and securing future business.
✨Prepare for Performance Analysis Questions
Expect questions about how you analyse performance and provide data insights. Be ready to explain how you've monitored sales performance in the past and how you would apply those skills to achieve sales targets at Sanderson Design Group. This shows that you're results-driven and focused on continuous improvement.
