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- Tasks: Install, service, and repair slot machines and gaming equipment on a shipboard casino.
- Company: Join a dynamic team in the exciting environment of a cruise ship casino.
- Benefits: Enjoy unique work experiences at sea with opportunities for travel and adventure.
- Why this job: Perfect for tech-savvy individuals who love gaming and customer interaction in a fun setting.
- Qualifications: High school diploma preferred; experience with electrical and mechanical equipment is a plus.
- Other info: Ideal for those seeking hands-on work in a vibrant, fast-paced atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
POSITION SUMMARY:
Installs, services, adjusts and repairs coin-operated slot machines, currency changers, video arcade games and currency and coin-handling equipment located in the shipboard Casino by performing the following duties and responsibilities. The position is also responsible for maintaining and repairing signage and the computerized gym equipment.
Hiring Requirements:
- Formal training in the repair and troubleshooting of a variety of electrical, mechanical and/or electronic equipment.
- Previous slot technician work experience in live casinos preferred. (shipboard experience preferred)
- Proven ability to read safety rules, instructions in the use and maintenance of tools and equipment and methods and procedures in mechanical drawings.
- Proven customer service skills to interact appropriately with guest in a considerate, professional and positive manner by showing concern and listening actively.
- Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.
- Ability to stand for an extended period of time.
- Ability to count paper and coin currency quickly and accurately.
- Ability to perform basic math functions with regard to monetary units and compute slot machine percentages.
- Completion of high school or basic education equivalency preferred.
Slot Technician employer: Royal Caribbean Group
Contact Detail:
Royal Caribbean Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Slot Technician
✨Tip Number 1
Make sure to highlight any previous experience you have in live casinos, especially if you've worked on slot machines or similar equipment. This will show us that you have the hands-on skills we’re looking for.
✨Tip Number 2
Familiarize yourself with common troubleshooting techniques for electrical and mechanical equipment. Being able to discuss these methods during an interview can demonstrate your technical knowledge and problem-solving abilities.
✨Tip Number 3
Brush up on your customer service skills! Since you'll be interacting with guests, being able to communicate effectively and professionally is key. Think of examples where you've successfully resolved issues in a customer-facing role.
✨Tip Number 4
Prepare to discuss your ability to work under pressure and stand for long periods. We want to know how you handle the demands of a busy casino environment, so think of specific situations where you've thrived in such conditions.
We think you need these skills to ace Slot Technician
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience you have as a slot technician or in similar roles. Mention specific tasks you've performed, such as installing or repairing slot machines and other gaming equipment.
Showcase Technical Skills: Detail your formal training in electrical, mechanical, or electronic equipment repair. Include any certifications or courses that are relevant to the position, as this will demonstrate your qualifications.
Customer Service Focus: Since the role requires strong customer service skills, provide examples of how you've successfully interacted with customers in past positions. Highlight your ability to resolve issues and communicate effectively.
Attention to Detail: Mention your ability to count currency accurately and perform basic math functions. This is crucial for the role, so providing specific examples of how you've demonstrated these skills can strengthen your application.
How to prepare for a job interview at Royal Caribbean Group
✨Showcase Your Technical Skills
Be prepared to discuss your formal training and hands-on experience with electrical, mechanical, and electronic equipment. Highlight any specific instances where you successfully repaired or maintained slot machines or similar devices.
✨Demonstrate Customer Service Abilities
Since the role involves interacting with guests, share examples of how you've provided excellent customer service in previous positions. Emphasize your ability to listen actively and resolve issues tactfully.
✨Familiarize Yourself with Safety Protocols
Understand the safety rules and procedures related to the equipment you'll be working with. Be ready to discuss how you prioritize safety in your work and any relevant experiences that demonstrate this.
✨Prepare for Problem-Solving Scenarios
Think of potential problems you might encounter as a Slot Technician and how you would approach solving them. This could include troubleshooting a malfunctioning machine or addressing a guest's concern about a game.
