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- Tasks: Engage with customers, understand their needs, and promote relevant offers.
- Company: Join a leading National Super Distributor in the UK's Electrical Industry.
- Benefits: Enjoy a competitive salary of £30K plus profit share bonus and a vibrant team culture.
- Why this job: Build strong customer relationships and explore new business opportunities in a dynamic environment.
- Qualifications: Experience in B2B sales or customer service, excellent communication skills, and a professional phone manner.
- Other info: Ideal for those with a background in merchants like tool hire or building supplies.
The predicted salary is between 24000 - 42000 £ per year.
Are you great at getting to know your customers, understanding their current and future requirements, keeping them abreast of relevant promotions and identifying new revenue streams and sectors to sell into? If so, we have a great new opportunity for an Internal Customer Account Manager to join a National Super Distributor to the UK's Electrical Industry at their office in Hillington.
The company sells a huge range of electrical products - including small Kitchen Appliances, Heating, Air-conditioning, Lighting, Home Entertainment, Telecomms, Large Domestic Appliances and Renewable and Smart Technology. As you can imagine with such a vast range of products, sales opportunities are plentiful, across many different sectors.
As an integral part of the sales team, you will get to know your customers, building strong relationships with both existing and lapsed customers to ensure that business opportunities are maximised. This is not about cold calling - you will mostly deal with existing customers, ensuring they are aware of the latest offers or special deals. You will also have the opportunity to expand your portfolio by identifying any new business opportunities or sectors for your products.
We are particularly keen to speak to anyone with a background within the Merchants - Tool hire, Building supplies etc as the customer base represents sectors we are keen to explore.
- Previous success in a Business to Business Inside Sales or Customer Service role
- The ability to fact-find to uncover customer needs
- Excellent communication skills and be passionate and results driven
- Strong objection handling skills
- A professional and confident telephone manner
- Experience/understanding of working for one of the builders merchants be beneficial.
In return you will join a great team within a vibrant, growing and successful business. Salary 30K + profit share bonus.
Internal Customer Account Manager employer: Hi Vis Hire Ltd
Contact Detail:
Hi Vis Hire Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Customer Account Manager
✨Tip Number 1
Familiarise yourself with the electrical industry and the specific products we offer. Understanding our range, from kitchen appliances to renewable technology, will help you engage with customers more effectively and demonstrate your expertise during conversations.
✨Tip Number 2
Network within the industry, especially with professionals from builders' merchants or tool hire sectors. Building connections can provide valuable insights into customer needs and potential business opportunities that align with our offerings.
✨Tip Number 3
Practice your communication skills, particularly in a sales context. Role-playing scenarios where you handle objections or present promotions can boost your confidence and prepare you for real interactions with our customers.
✨Tip Number 4
Stay updated on market trends and competitor offerings. Being knowledgeable about what’s happening in the industry will allow you to identify new revenue streams and sectors, making you a valuable asset to our sales team.
We think you need these skills to ace Internal Customer Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Business to Business Inside Sales or Customer Service roles. Emphasise your ability to build relationships with customers and any experience you have in the electrical industry or related sectors.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and sales. Mention specific examples of how you've successfully identified customer needs and maximised business opportunities in previous roles.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, consider including a section in your application that demonstrates your ability to communicate effectively. This could be through examples of successful negotiations or customer interactions.
Highlight Relevant Experience: If you have experience working with builders merchants or in related sectors, make sure to highlight this in your application. Explain how this background gives you an edge in understanding customer needs and identifying new revenue streams.
How to prepare for a job interview at Hi Vis Hire Ltd
✨Know Your Products Inside Out
Familiarise yourself with the range of electrical products the company offers. Being able to discuss specific items, their features, and how they meet customer needs will demonstrate your enthusiasm and preparedness.
✨Understand the Customer Base
Research the sectors the company serves, especially those related to builders' merchants and tool hire. Showing that you understand the unique challenges and opportunities within these sectors can set you apart from other candidates.
✨Prepare for Objection Handling
Think about common objections customers might have and prepare your responses. Demonstrating strong objection handling skills during the interview will showcase your ability to manage customer concerns effectively.
✨Showcase Your Relationship-Building Skills
Be ready to share examples of how you've built and maintained relationships with customers in previous roles. Highlighting your ability to connect with clients will be crucial, as this role focuses on maximising existing customer opportunities.
