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For Companies At a Glance
- Tasks: Lead a team in managing security staff schedules and ensure smooth service delivery.
- Company: Join Momentum Security, a top national provider specializing in quality-focused recruitment.
- Benefits: Enjoy a competitive salary of £45,000 with Monday to Friday hours.
- Why this job: Be a key player in enhancing security services and building strong team relationships.
- Qualifications: Experience in scheduling security staff and strong IT skills are essential.
- Other info: This role is perfect for those looking to grow in a dynamic security environment.
The predicted salary is between 36000 - 54000 £ per year.
Job Description
Security Operations Centre Manager / Control Room Manager
Salary: Up to £44k DOE + bonus, extensive company benefits
Location: South Yorkshire (Rotherham/Barnsley/Doncaster area)
Hours: 5 days from 7
This is a tremendous opportunity to lead a state-of-the-art Security Operations Centre. This role will see you manage a dedicated team of control room operators and oversee the delivery of Security Operations Centre services including CCTV, intelligence gathering, investigation and the identification of crime.
If you have strong leadership skills with experience working in a busy multi-functional control room, Security Operations Centre, Police or emergency services control rooms (or similar) then we are keen to hear from you.
Applicants should meet the following criteria:
- The ability to lead a talented security operations centre team
- A good knowledge of control room/control centre best practice
- Experience conducting investigations
- The ability to work with stakeholders at all levels
- The ability to create and implement new processes
- A real passion for crime prevention
Responsibilities:
- Day to day management of a busy Security Operations Centre.
- People management to a dedicated control room team
- Operation and administration of SOC systems – CCTV etc.
- Analyse data and trends relating to crime
- Work closely with Police and emergency services
- Process management and improvement
- Incident management and response
- Carry out investigations
- Collation of data and production of in-depth reports
- Manage and mitigate risk across sites
- Maintain the technical security systems in the control room
- Produce regular reports for senior management and stakeholders
Momentum Security Recruitment
Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.
Momentum Security Recruitment covers the following markets.
Corporate Security
Retail Loss Prevention, Audit & Fraud
Security Guarding – Management & Operations
Security Guarding – SIA licensed Officer & site personnel staff
Security Sales & Business Development
HSEQ (Health, Safety, Environmental & Quality Assurance)
Facilities Management – Hard (M&E) & Soft Services
Security Control Room Manager employer: Momentum Security Recruitment
Contact Detail:
Momentum Security Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Control Room Manager
✨Tip Number 1
Familiarize yourself with the specific rostering systems mentioned in the job description, like Logosoft or Timegate. Having hands-on experience or even a basic understanding of these tools can set you apart from other candidates.
✨Tip Number 2
Highlight your previous supervisory or management experience during the interview. Be prepared to share specific examples of how you've successfully managed teams and improved service delivery in past roles.
✨Tip Number 3
Demonstrate your strong IT skills by discussing any relevant software or systems you've used in the past. This will show that you're detail-oriented and capable of handling the technical aspects of the role.
✨Tip Number 4
Prepare to discuss your approach to building relationships with front-line staff. Being able to communicate effectively and foster a positive team environment is crucial for this role.
We think you need these skills to ace Security Control Room Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in scheduling security staff and managing teams. Use specific examples that demonstrate your proficiency with rostering systems like Logosoft or Timegate.
Craft a Strong Cover Letter: In your cover letter, emphasize your management experience and your ability to build relationships with front-line staff. Mention how you can improve service delivery in line with client SLAs and KPIs.
Highlight IT Skills: Since strong IT skills are essential for this role, be sure to mention any relevant software you are familiar with. Provide examples of how you've used technology to enhance scheduling and team management.
Prepare for the Interview: Anticipate questions related to your supervisory experience and how you handle staffing challenges. Be ready to discuss your approach to improving processes and ensuring effective communication within your team.
How to prepare for a job interview at Momentum Security Recruitment
✨Showcase Your Scheduling Experience
Be prepared to discuss your prior experience with scheduling security staff. Highlight any specific rostering systems you've used, like Logosoft or Timegate, and provide examples of how you effectively managed staff schedules.
✨Demonstrate Strong IT Skills
Since strong IT skills are crucial for this role, be ready to talk about your proficiency with various software tools. Mention any relevant programs you've used and how they helped you maintain attention to detail in your work.
✨Emphasize Team Leadership Abilities
As a people manager, it's important to convey your ability to lead and build relationships with front-line staff. Share examples of how you've successfully managed teams in the past and how you handle conflicts or challenges within a team.
✨Prepare for Client Interaction Scenarios
Since you'll be attending client meetings and responding to staffing requests, think of scenarios where you've had to communicate effectively with clients or site managers. Practice articulating how you would handle various situations professionally.
