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For Companies At a Glance
- Tasks: Diagnose and resolve hardware issues on EPoS, ATMs, printers, and more.
- Company: Join a global leader in IT infrastructure with over 100 years of experience.
- Benefits: Earn a competitive daily rate and have your travel expenses covered.
- Why this job: Be the go-to expert for essential IT repairs in a fast-paced environment.
- Qualifications: Proven experience as a Break/Fix Engineer and strong problem-solving skills required.
- Other info: Email your resume to Jake or connect on LinkedIn for questions.
The predicted salary is between 27300 - 32550 £ per year.
IT Hardware Troubleshooting Expert (Contract)
About Us
We\’re working with a global leader in IT infrastructure services, with over 100 years of experience and a team of 14,000+ passionate professionals. We\’re constantly striving to be the best, and we\’re looking for someone like you to join us!
The Role
Are you a seasoned Break/Fix Engineer who thrives in a fast-paced environment? Do you have a knack for diagnosing and resolving hardware issues on EPoS, ATMs, printers, and more? If so, this contract role might be perfect for you!
In this role, you\’ll be the go-to person for our client, providing on-site repairs for their essential IT equipment. You\’ll leverage your expertise to swiftly identify and solve hardware problems, ensuring minimal downtime for our clients.
Key Qualifications
- Proven experience as a Break/Fix Engineer, tackling hardware issues in the field.
- A strong track record of fixing EPoS, ATMs, printers, and other similar devices.
- A valid driver\’s license and reliable transportation to travel between client locations.
- Excellent problem-solving skills and a passion for finding solutions.
- Strong communication skills to build rapport with clients and explain technical concepts clearly.
Benefits
- Competitive daily rate of £130-£150 (inside IR35).
- Travel expenses covered.
What to Expect Next
We encourage you to apply by emailing your resume directly to jake@digitalwaffle.co or feel free to reach out with any questions by connecting with Jake Hayes-Peters on LinkedIn.
Ready to join a dynamic team and put your troubleshooting skills to the test? Apply today!
IT Break Fix Engineer employer: Digital Waffle
Contact Detail:
Digital Waffle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Break Fix Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with EPoS, ATMs, and printers during any conversations or interviews. Being able to discuss specific instances where you successfully diagnosed and resolved hardware issues will set you apart from other candidates.
✨Tip Number 2
Since this role requires travel between client locations, be prepared to discuss your transportation arrangements. Having a reliable vehicle and being able to demonstrate your punctuality and reliability can give you an edge.
✨Tip Number 3
Brush up on your communication skills! You'll need to explain technical concepts clearly to clients who may not be tech-savvy. Practice articulating complex ideas in simple terms to show that you can build rapport and trust with clients.
✨Tip Number 4
Network with professionals in the IT hardware field, especially those who have worked as Break/Fix Engineers. Engaging with others in the industry can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace IT Break Fix Engineer
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience as a Break/Fix Engineer. Detail specific instances where you've successfully diagnosed and resolved hardware issues, particularly with EPoS, ATMs, and printers.
Showcase Problem-Solving Skills: In your application, provide examples of how you've tackled complex hardware problems. This will demonstrate your strong problem-solving skills, which are crucial for this role.
Communicate Clearly: Since strong communication skills are essential, ensure that your application is well-written and free of jargon. Explain your technical expertise in a way that is easy to understand for non-technical clients.
Include Transportation Details: Mention your valid driver's license and reliable transportation in your application. This shows that you are prepared to travel between client locations as required by the job.
How to prepare for a job interview at Digital Waffle
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with EPoS, ATMs, and printers. Highlight specific examples of hardware issues you've resolved in the past, as this will demonstrate your capability as a Break/Fix Engineer.
✨Emphasize Problem-Solving Skills
During the interview, focus on your problem-solving approach. Share stories that illustrate how you quickly diagnosed and fixed hardware problems, ensuring minimal downtime for clients. This will show your ability to thrive in a fast-paced environment.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you'll need to build rapport with clients. Being able to convey complex information clearly can set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your troubleshooting process. Think through common hardware issues and how you would handle them. This preparation will help you respond confidently and effectively during the interview.
