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- Tasks: Lead a world-class hotel and ensure an exceptional guest experience.
- Company: Join Valor Hospitality at the iconic Etihad Campus, home to Manchester City Football Club.
- Benefits: Be part of a high-profile launch with opportunities for growth and collaboration.
- Why this job: Shape a unique hospitality experience in a vibrant sports and entertainment hub.
- Qualifications: Proven hotel leadership experience and strong commercial acumen required.
- Other info: This role offers a chance to make history in Manchester's dynamic environment.
The predicted salary is between 43200 - 72000 £ per year.
An extraordinary opportunity to lead a world-class hotel at the heart of Manchester's Etihad Campus, home to Manchester City Football Club. This brand-new 401-key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally.
The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world-class 60,000-seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment, attracting visitors from around the world. The new hotel will be at the centre of this dynamic environment, providing an exceptional place for guests, teams, and fans to stay and experience everything the campus has to offer.
We are seeking an exceptional General Manager who can bring this vision to life, seamlessly linking the hotel with the wider Etihad Campus and ensuring a cohesive guest journey that integrates the dynamic sports, entertainment, and hospitality experience. This role demands a leader who can cultivate strong partnerships, lead a dynamic team, and deliver an unparalleled guest experience that blends the best of Manchester City Football Club, Radisson Hotel Group, and Valor Hospitality brand excellence. A key partnership will be with the Etihad Campus's food & beverage operations team who will oversee food & beverage delivery within the hotel. This partnership will be essential to ensure a seamless experience for guests and visitors to the campus and the hotel.
Why This Role?
- Be part of something iconic - oversee the launch and operations of a high-profile hotel within Manchester's most exciting destination.
- Work alongside global leaders - engage with Manchester City Football Club, Valor Hospitality, and key stakeholders to create a hospitality experience like no other.
- Lead and inspire - build a high-performing team that delivers excellence in service, operations, and commercial success.
- Shape the guest experience - combine world-class hospitality, sports culture, and luxury accommodation into a seamless experience for guests, fans, and corporate visitors alike.
What We're Looking For:
- Proven hotel leadership experience - ideally in branded hotels, large properties, or entertainment destinations.
- Pre-opening and operational expertise - experience in launching or repositioning hotels is essential.
- Strong commercial acumen - ability to drive revenue, optimise occupancy, and deliver profitability.
- Stakeholder management skills - comfortable collaborating with multiple business units, including sports, events, and corporate teams.
- Passion for excellence - an inspiring leader who thrives on delivering world-class guest experiences whilst developing and leading large teams.
This isn’t just another General Manager role - it’s a chance to lead an exceptional hotel seamlessly connected to the Etihad Campus, whilst reflecting the energy and prestige of this world-renowned sports and entertainment destination.
Ready to be part of history? Apply now and take your hospitality career to the next level!
Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
General Manager - Manchester employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Manchester
✨Tip Number 1
Familiarise yourself with the Etihad Campus and its offerings. Understanding the unique blend of sports, entertainment, and hospitality will help you articulate how you can enhance the guest experience in your interview.
✨Tip Number 2
Network with professionals in the hospitality and sports sectors. Building connections with individuals who have experience in similar roles or environments can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your leadership style by preparing examples of how you've successfully built and led teams in high-pressure environments. Highlighting your ability to inspire and motivate others will resonate well with the hiring team.
✨Tip Number 4
Research the brands involved, such as Manchester City Football Club and Radisson Hotel Group. Understanding their values and how they align with your vision for the hotel will demonstrate your commitment and fit for the role.
We think you need these skills to ace General Manager - Manchester
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the expectations and responsibilities of the General Manager position. Highlight your relevant experience in hotel leadership, pre-opening expertise, and stakeholder management.
Tailor Your CV: Customise your CV to reflect your experience in branded hotels or entertainment destinations. Emphasise your commercial acumen and any previous roles where you successfully drove revenue and optimised occupancy.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your vision for the hotel at the Etihad Campus. Mention specific examples of how you've led teams to deliver exceptional guest experiences in the past.
Highlight Collaborative Skills: In your application, emphasise your ability to collaborate with various stakeholders, including food & beverage operations and corporate teams. Provide examples of successful partnerships you've built in previous roles.
How to prepare for a job interview at leisurejobs
✨Showcase Your Leadership Skills
As a General Manager, your leadership abilities are crucial. Be prepared to discuss your previous experiences in leading teams, especially in high-pressure environments like hotels or entertainment venues. Share specific examples of how you've inspired and motivated your team to achieve excellence.
✨Demonstrate Commercial Acumen
This role requires strong commercial skills. Be ready to talk about how you've driven revenue and optimised occupancy in past positions. Use data and metrics to illustrate your success in achieving profitability and enhancing guest experiences.
✨Understand the Venue's Unique Selling Points
Familiarise yourself with the Etihad Campus and its offerings. Show your enthusiasm for the venue by discussing how you would integrate the hotel experience with the sports and entertainment aspects of the campus. This will demonstrate your commitment to creating a cohesive guest journey.
✨Prepare for Stakeholder Management Questions
Given the collaborative nature of this role, expect questions about stakeholder management. Prepare examples of how you've successfully worked with various business units, such as food and beverage teams or corporate partners, to enhance guest experiences and operational efficiency.
