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- Tasks: Lead the Member Engagement Team and oversee member engagement across Europe and Africa.
- Company: Join a dynamic global membership organization focused on corporate membership engagement.
- Benefits: Enjoy a competitive salary of £80,000-£100,000 plus a generous benefits package.
- Why this job: Be the 'Voice' of members and drive impactful engagement strategies in a vibrant sector.
- Qualifications: Must have proven experience in corporate membership engagement and strong leadership skills.
- Other info: Equal Opportunity Statement: We encourage applications from all qualified candidates.
The predicted salary is between 68000 - 92000 £ per year.
Job Description
Director of Membership Engagement
Global Membership Body
Hybrid Working (Central London and Home)
Salary £80,000-£100,000 plus a generous benefits package
******Must have a proven track record in corporate membership engagement for a global membership organisation******
About the Company
My client, a global membership company, operating in an dynamic sector, is looking for a Membership Engagement Director to lead membership engagement and business development, including attraction, recruitment, retention, and renewal. This role acts as the "Voice" of the members in the Leadership Team.
About the Role
Lead Member Engagement Team (Regional Client Engagement Consultants, Membership Services Specialist)
Oversee member engagement for Europe and Africa
Develop and Manage Member Engagement processes (attraction, development, acquisition, onboarding, retention)
Identify and develop new member value opportunities
Develop and manage annual membership services budget
Manage membership services projects
Lead the validation and update of member data in the CRM system
Report on Membership statistics (new members, retention, losses)
Run membership surveys and insights into associated projects
Work in partnership with Marketing, Communications and Events to develop member content and speakers at events and drive member attendance
Working with Marketing, Communications and Events to develop membership support e.g. Web pages, brochures, member value webinars, member app, branded merchandise etc.
Responsibilities
- Proven experience in global corporate membership engagement
- Experience in developing and delivering an excellent member value proposition for not-for-profit trade associations
- Strong leadership skills
- Strong presentation skills
- Good understanding of Key Account Management Principles
Preferred Skills
- Knowledge of the offshore energy industry (ideally both Oil and Gas and Renewables)
Pay range and compensation package
Salary £80,000-£100,000 plus a generous benefits package
Equal Opportunity Statement
Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Director of Membership Engagement employer: Membership Bespoke
Contact Detail:
Membership Bespoke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Membership Engagement
✨Tip Number 1
Make sure to network with professionals in the global membership sector. Attend industry events and engage with key players on platforms like LinkedIn to build relationships that could lead to referrals.
✨Tip Number 2
Familiarize yourself with the latest trends in corporate membership engagement, especially within the offshore energy industry. This knowledge will help you speak confidently about member value propositions during interviews.
✨Tip Number 3
Prepare to discuss your leadership experience in detail. Think of specific examples where you've successfully led teams or projects related to member engagement, as this will be crucial for the role.
✨Tip Number 4
Research the company’s current membership services and identify areas for improvement. Being able to present your ideas on enhancing member engagement will demonstrate your proactive approach and fit for the role.
We think you need these skills to ace Director of Membership Engagement
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Director of Membership Engagement position. Understand the key responsibilities and required skills, especially focusing on corporate membership engagement and leadership experience.
Tailor Your CV: Customize your CV to highlight your relevant experience in membership engagement, particularly in a global context. Emphasize your leadership roles and any specific achievements related to member acquisition, retention, and value proposition development.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your passion for membership engagement. Use specific examples from your past experiences that align with the responsibilities mentioned in the job description.
Highlight Relevant Skills: In your application, make sure to showcase your strong presentation skills and understanding of Key Account Management Principles. If you have knowledge of the offshore energy industry, mention it as it is preferred for this role.
How to prepare for a job interview at Membership Bespoke
✨Showcase Your Membership Engagement Experience
Be prepared to discuss your proven track record in corporate membership engagement. Highlight specific examples where you've successfully attracted, recruited, retained, or renewed members in a global context.
✨Demonstrate Leadership Skills
As a Director, strong leadership is crucial. Share experiences that illustrate your ability to lead teams effectively, manage projects, and drive results in member engagement initiatives.
✨Understand the Industry
Familiarize yourself with the offshore energy industry, including both Oil and Gas and Renewables. Being knowledgeable about the sector will help you connect with members and understand their needs better.
✨Prepare for Collaboration
This role involves working closely with Marketing, Communications, and Events teams. Be ready to discuss how you can contribute to developing member content and driving attendance at events, showcasing your collaborative spirit.
