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For Companies At a Glance
- Tasks: Lead and coordinate global activities for key retail accounts.
- Company: Join TUV Rheinland, a global leader in testing, inspection, and certification.
- Benefits: Enjoy hybrid work, flexible hours, bonuses, and comprehensive benefits.
- Why this job: Be part of a diverse team with real development opportunities and a positive atmosphere.
- Qualifications: Experience in account management and strong communication skills are essential.
- Other info: No formal dress code and daily use of foreign languages.
The predicted salary is between 43200 - 72000 £ per year.
Job Summary
The Primary responsibility is to be the main contact person for the TUV Rheinland group for Retail Global Key Accounts to be assigned by Head of Retail. He/she will be responsible for leading, developing and coordinating all global activities regarding the account/s. He/she is in regular and close contact with the Head of Retail and surrounding team to ensure smooth and sustainable development of their accounts within the TUV Rheinland Group.
Job Description
- Overall and global responsibility for the respective Global Key Account/s assigned.
- Develop specific Global account strategy (incl. forecast, target settings) and action plans.
- Develop and expand account relationship.
- Technical support and guidance for assigned accounts utilizing the support network within TUV Rheinland Group
- Supervision of processes and standard operating procedures regarding the respective account/s.
- Overall account responsibility in global pricing taking P/L into consideration (direct as well as indirect supplier orders).
- Record and document Key Account related information (e.g. Key Account’s buyers, distribution countries, revenue, order incoming/sales by month/quarter/year, project status) and report regularly to the UK Head of Retail.
- Conduct research of Customer‘s satisfaction and look at ways to proactively improve (e.g. client survey).
- Responsibility for optimization of services and processes taking customer‘s requirements into consideration (incl. cross-selling activities).
- Ensure documentation and follow up of the implementation of Key Account business processes such as project flow, sample arrangement etc.
- Internal own personnel development to develop skills and knowledge of the business.
What we can offer you?
- Hybrid work model and flexible working hours
- Annual bonus subject to company and individual performance
- A package of benefits: private medical care, group life insurance, workplace pension scheme, employee discounts, Salary sacrifice options
- Well being Support
- Work in a friendly, diverse and high-qualified team with positive and cooperative working atmosphere
- International environment and daily usage of foreign languages
- Real development opportunities
- Direct communication and no formal dress code
- Employee referral program
Global Key Account Manager employer: TÜV Rheinland Europe
Contact Detail:
TÜV Rheinland Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Key Account Manager
✨Tip Number 1
Familiarize yourself with TUV Rheinland's services and values. Understanding the company's mission and how they operate will help you align your strategies with their goals, making you a more attractive candidate.
✨Tip Number 2
Network with current employees or industry professionals who have experience in key account management. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed key accounts in the past. Highlight your ability to develop strategies, optimize processes, and enhance customer satisfaction, as these are crucial for this role.
✨Tip Number 4
Stay updated on industry trends and challenges that TUV Rheinland might face. Being knowledgeable about the market will demonstrate your commitment and readiness to contribute to the company's success.
We think you need these skills to ace Global Key Account Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Global Key Account Manager position. Understand the responsibilities and expectations, especially regarding account strategy and relationship management.
Tailor Your CV: Customize your CV to highlight relevant experience in account management, strategic planning, and customer relationship development. Use specific examples that demonstrate your ability to lead and coordinate global activities.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of TUV Rheinland's values and how your skills align with their needs. Emphasize your experience in optimizing services and processes, as well as your ability to work in a diverse international environment.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements related to key account management, such as revenue growth or successful project implementations. This will help demonstrate your impact in previous roles.
How to prepare for a job interview at TÜV Rheinland Europe
✨Understand the Company and Its Values
Before your interview, take some time to research TUV Rheinland and its core values. Understanding their mission and how they operate will help you align your answers with what they are looking for in a Global Key Account Manager.
✨Prepare for Strategic Discussions
Be ready to discuss your experience in developing account strategies and managing key accounts. Think of specific examples where you successfully led global activities or improved client relationships, as this will demonstrate your capability for the role.
✨Showcase Your Analytical Skills
Since the role involves forecasting and reporting on account performance, be prepared to discuss how you analyze data and make informed decisions. Bring examples of how you've used data to drive results in previous positions.
✨Emphasize Communication and Teamwork
Highlight your ability to work closely with teams and communicate effectively with various stakeholders. Share experiences where you collaborated with others to achieve common goals, as this is crucial for maintaining strong relationships with key accounts.
