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For Companies At a Glance
- Tasks: Lead a dynamic team in delivering exceptional food and beverage experiences.
- Company: Join The Clermont Charing Cross, a luxurious hotel in the heart of London.
- Benefits: Enjoy flexible work options, wellness support, and exciting discounts.
- Why this job: Be part of a vibrant culture that values your growth and well-being.
- Qualifications: Experience in customer service and a passion for hospitality are essential.
- Other info: We celebrate diversity and encourage everyone to apply!
The predicted salary is between 24000 - 36000 £ per year.
Refresh and recharge in the heart of London's Charing Cross in our 4 star luxury hotel. This grand railway hotel is just a stone's throw from Trafalgar Square and the Strand. Enjoy the buzz of London's busy city streets, world class shopping and entertainment before returning to the peaceful haven of The Clermont Charing Cross.
What you'll be doing
Working in Food & Beverage can be fast-paced, but there's nothing quite like the satisfaction of working with your people. As a Team Leader, you will be the heart of your department, guiding your team to provide a warm welcome, take orders, deliver food and drinks, and ensure everything is set up and cleared down efficiently.
Your role extends beyond just management—you'll help your team deliver extraordinary experiences for our guests, whether it's recommending the perfect dish, sharing local tips, or simply ensuring that every guest feels valued. You're not just a team leader; you're a key reason our guests return time and again.
What you'll bring
- Experience in a customer-facing role within Food & Beverage.
- A strong desire to deliver the highest levels of service and a commitment to continuous learning and progression.
- Ability to thrive in a public-facing role, engaging with guests and team members alike.
- A natural ability to connect with others and foster meaningful relationships.
- A relaxed and approachable demeanor that encourages positive interactions.
- Precision in your work, ensuring every aspect of the guest experience is perfect.
- A demonstrated desire to pursue a fulfilling career in hospitality.
- Ability to work effectively as part of a cohesive team in a dynamic, fast-paced environment.
If you're excited about creating extraordinary experiences and leading a team that truly cares, we'd love to hear from you.
What you'll get in return
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests.
In fact, we're so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
- Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
- Financial Wellbeing – You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You'll be paid monthly, but have access to your earned salary before payday should you need it.
- Discounts & Perks – Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you.
- Refer a Friend – Earn up to £1000 when friends join our team.
- Interest-Free Loans – Season ticket loans to make commuting easier.
- On-Site Mental Health First Aiders.
- 24/7 Employee Assistance Line – Free, confidential advice.
- Be Well Platform – Our Online fitness and wellness resources.
- Gym Discounts & Cycle to Work Scheme.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition.
- Social & Seasonal Events – Fun, inclusive celebrations.
- People Council – A platform for every voice.
- Paid Volunteering Days – Give back to causes close to you.
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
F&B Team Leader employer: The Clermont Charing Cross
Contact Detail:
The Clermont Charing Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Leader
✨Tip Number 1
Familiarise yourself with the local area around The Clermont Charing Cross. Knowing nearby attractions and dining options can help you engage with guests and provide them with valuable recommendations, showcasing your knowledge and enhancing their experience.
✨Tip Number 2
Demonstrate your leadership skills by preparing examples of how you've successfully managed a team in a fast-paced environment. Be ready to discuss specific situations where you motivated your team or resolved conflicts, as this will highlight your ability to thrive in a dynamic setting.
✨Tip Number 3
Showcase your passion for hospitality during any interactions. Whether it's through networking events or casual conversations, expressing your enthusiasm for creating extraordinary guest experiences can set you apart from other candidates.
✨Tip Number 4
Connect with current or former employees of The Clermont Charing Cross on platforms like LinkedIn. Gaining insights into the company culture and expectations can help you tailor your approach and demonstrate your genuine interest in the role.
We think you need these skills to ace F&B Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles, particularly within Food & Beverage. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to deliver exceptional service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your commitment to creating extraordinary experiences for guests. Mention how your skills align with the role of Team Leader and provide examples of how you've successfully led a team in the past.
Showcase Your Soft Skills: The job requires strong interpersonal skills. Highlight your ability to connect with others, foster relationships, and maintain a positive atmosphere. Use specific examples to illustrate how you've engaged with guests and team members effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Clermont Charing Cross
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to create memorable moments for guests, as this aligns with the company's commitment to extraordinary guest experiences.
✨Demonstrate Team Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight your ability to motivate others, resolve conflicts, and foster a positive atmosphere, which is crucial for a Team Leader role.
✨Know the Company and Its Values
Research The Clermont Charing Cross and understand its values and mission. Be ready to discuss how your personal values align with theirs, especially regarding customer service and teamwork, to show that you're a good fit for their culture.
✨Prepare for Situational Questions
Anticipate situational questions that may arise during the interview, such as how you would handle a difficult guest or manage a busy shift. Practising your responses will help you convey your problem-solving skills and ability to stay calm under pressure.
