Mental Health Team Leader

*REF: NWM/428*

*Hours: *Full-time 37.5 hours per week, Monday to Friday.
Part-time hours 30 hours per week and job share options will be considered. (Specific work schedule to be discussed during the interview).

* Starting Salary:* £26,292 per annum, rising to £27,835 after 6-month probation. (salary pro rata for part time hours)

*Location*: Holly Tree House, Bawburgh Lane, Norwich
*A driver’s license and access to a vehicle essential for this role.

*Looking for a Career Change? *
At Holly Tree House, we create a warm, “home from home” environment for both guests and staff. Since opening in August 2020, our four-bedded short-term recovery house has partnered with the Central Crisis Resolution and Home Treatment team to provide a safe space for individuals experiencing a mental health crisis, offering up to five nights of support without the need for formal hospital admission.

As Team Leader, you will lead a 24-hour crisis intervention service supporting individuals in psychiatric or psychosocial crisis who don’t require hospital admission. You’ll guide the Short Stay Recovery House team in delivering short-term, intensive interventions to help reduce the impact of crises. Additionally, you will assist the Service Manager in assessing referrals from the Crisis Resolution and Home Treatment Team (CRHT) within agreed timeframes.

If you have transferable skills that include: Active Listening, Clear & Compassionate Communication, Conflict Resolution, Team Building, Decision-Making, Empathy, Creative Solutions, Prioritisation, Understanding Diversity, Patient-Centered Care, Crisis Management. *We want to hear from you!*

Here at Norfolk and Waveney Mind we believe in the power of diverse skills and experiences. If you’ve developed these skills in a previous role and are looking for a meaningful career change, this could be the perfect opportunity for you to join our team and make a lasting impact in the mental health sector.

* On-Call Duty:*
This role involves participation in an on-call duty rota, which operates on a rolling 6-week schedule. During your on-call week, you’ll primarily be available to process referrals and monitor inboxes in the evenings and weekends outside of working hours. The manager will handle actions the following day for weekday referrals. You’ll also be available to provide support to staff for incidents, but only in emergencies will you be required to attend the house in person. The frequency of on-call duties may vary depending on team availability.

*On-Call Availability*: For times when you’re on call but not actively working, you’ll receive a fixed-rate payment of £18.75 on weekdays and £31.24 on weekends.

*Active Work or Shift Cover:* If you’re called upon to attend an SSRH or cover a shift, you’ll be paid at your standard hourly rate for the time spent actively working.

Should you wish to have an informal chat about the role before applying, please contact Kat – Service Manager –

* Interview date to be confirmed*

#IND1

Job Types: Full-time, Part-time, Permanent

Benefits:
* Company pension
* Cycle to work scheme
* Employee discount
* On-site parking
Schedule:
* Monday to Friday
* Weekend availability

Work Location: In person

Reference ID: NWM/428