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- Tasks: Lead a team to boost online sales and customer satisfaction for St Wilfrid's Hospice.
- Company: Join an outstanding hospice dedicated to compassionate end-of-life care in East Sussex.
- Benefits: Enjoy 27 days of holiday, pension options, discounted cinema tickets, and training opportunities.
- Why this job: Make a real impact while working in a supportive and progressive environment.
- Qualifications: Experience in eCommerce management and a passion for customer service are essential.
- Other info: We encourage diverse applicants and offer a dynamic learning environment.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
eCommerce Manager – Eastbourne, BN22 9PZAbout us:St Wilfrid’s Hospice provides end of life support to the population of Eastbourne and the surrounding parts of East Sussex, from our stunning hospice building and through our highly skilled community teams. We are rated an ‘outstanding’ provider by the Care Quality Commission and have a clear vision of reaching increasing numbers of local patients and their families, in close collaboration with our community. We provide a supportive working environment, which is demonstrated through our values: compassionate, professional, progressive, and respectful and these are embedded in our culture. We have a dynamic learning environment that actively promotes and facilitates opportunities for career progression through our competency framework.We particularly encourage applications from disabled candidates, candidates from ethnic minority groups, LGBTQ+ as well as non-binary candidates and those who have experienced mental health issues.The Role:Our people are vital to the future of St Wilfrid’s Hospice and it is essential that we recruit and retain the very best individuals and offer a supportive, engaging, and rewarding working environment.We are looking for an eCommerce Manager to manage a team to deliver the sales and profit targets within the online trading department for St Wilfrid's.
The postholder will exceed customer expectations by delivering high quality customer service and adhere to all company and online policies and procedures. Manage a team that will complete the listing of new & donated items online for sale across multiple marketplaces. Exceed target listings KPI’s, productivity rates and sales. Support shop managers in finding appropriate stock for listing online and manage listing items on the best performing sites.
Explore new online channels to sell stock for the charity.Benefits included:We offer a generous holiday entitlement of 27 days per year plus bank holidaysContributory pension scheme with the option to continue any existing NHS pension scheme membershipDiscounted cinema ticketsEmployee assistance programmesAdditional training opportunitiesSupportive working environmentIf you have any questions regarding your application please do not hesitate to contact the Human Resources team on 01323 434209 or email recruitment@stwhospice.org If you would like to discuss the role in further detail please contact Jackie Gordon on 07595207389. Please note that CV’s will not be accepted, unless candidates are unable to complete our application form due to a disability.Please note that we may close this vacancy early if we receive a high volume of applications.
eCommerce Manager - Eastbourne, BN22 9PZ employer: St Wilfrid's Hospice
Contact Detail:
St Wilfrid's Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Manager - Eastbourne, BN22 9PZ
✨Tip Number 1
Familiarize yourself with the mission and values of St Wilfrid’s Hospice. Understanding their commitment to compassionate care will help you align your responses during the interview, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Research the latest trends in eCommerce, especially in the charity sector. Being able to discuss innovative online sales strategies or successful campaigns can demonstrate your proactive approach and industry knowledge.
✨Tip Number 3
Prepare examples of how you've successfully managed teams in previous roles. Highlighting your leadership skills and ability to exceed KPIs will be crucial in showing that you're the right fit for managing the online trading department.
✨Tip Number 4
Think about potential new online channels that could benefit St Wilfrid’s Hospice. Coming to the interview with fresh ideas on how to expand their online presence will show your initiative and commitment to the role.
We think you need these skills to ace eCommerce Manager - Eastbourne, BN22 9PZ
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the eCommerce Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your application, focus on your previous experience in eCommerce management or related fields. Provide specific examples of how you've successfully managed teams, met sales targets, or improved customer service in an online environment.
Align with Company Values: St Wilfrid’s Hospice emphasizes values such as compassion, professionalism, and respect. Make sure to reflect these values in your application by sharing experiences that demonstrate your alignment with their mission and culture.
Complete the Application Form: Since CVs are not accepted unless due to a disability, ensure you fill out the application form completely and accurately. Pay attention to all sections and provide detailed responses to showcase your qualifications and enthusiasm for the role.
How to prepare for a job interview at St Wilfrid's Hospice
✨Understand the Mission
Familiarize yourself with St Wilfrid’s Hospice and its mission to provide end-of-life support. Be prepared to discuss how your values align with their compassionate and professional approach.
✨Showcase Your eCommerce Expertise
Highlight your experience in managing online sales and customer service. Be ready to share specific examples of how you've exceeded sales targets or improved customer satisfaction in previous roles.
✨Team Management Skills
Since the role involves managing a team, prepare to discuss your leadership style. Share examples of how you've motivated teams to achieve KPIs and how you handle challenges within a team setting.
✨Explore Innovative Solutions
Demonstrate your ability to think creatively about new online channels for selling stock. Come prepared with ideas on how to enhance the online presence of St Wilfrid’s and increase sales through innovative strategies.
