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- Tasks: Support the Building Manager and ensure excellent service across a vibrant mixed-use estate.
- Company: Join a leading property management company in the heart of Central London.
- Benefits: Enjoy career progression, a dynamic work environment, and opportunities for personal development.
- Why this job: Be part of an exciting urban estate while enhancing your facilities management skills.
- Qualifications: Experience in commercial property and strong communication skills are essential.
- Other info: An IOSH certificate is a plus; apply now to kickstart your career!
Hexagon Group are delighted to be partnering with a leading property management company on an exciting opportunity for an Assistant Building Manager to join their team, based at a lively and high-profile mixed-use estate in Central London. This dynamic estate features a blend of office, retail, leisure, and residential space, offering the perfect platform to develop your facilities management career in a vibrant urban environment.
Key Responsibilities:
- Act as a key point of contact for all occupier queries, providing excellent customer service across the estate.
- Carry out regular health & safety checks, ensuring compliance and addressing any issues promptly.
- Oversee and coordinate on-site service partners, maintaining high operational standards.
- Support the delivery of the planned preventative maintenance (PPM) schedule and ensure reactive works are completed efficiently.
- Assist the Building Manager with the preparation and management of the service charge budget.
- Develop and roll out tenant engagement initiatives to enhance occupier experience.
- Step in to deputise for the Building Manager when required, taking full responsibility for daily operations.
The ideal candidate will have experience working in a multi-tenanted commercial property and demonstrate strong communication skills along with being able to demonstrate high levels of customer service. A good understanding of service charge budgets and holding an IOSH certificate (or working towards one) would be advantageous.
This is a brilliant opportunity to be part of a progressive company that truly values and invests in its people, offering fantastic career progression and exposure to one of London's most exciting estates.
If this sounds like the right next step in your career, apply today with your CV.
Assistant Building Manager employer: Hexagon Group
Contact Detail:
Hexagon Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Building Manager
✨Tip Number 1
Familiarise yourself with the specific property management practices and regulations in Central London. Understanding local laws and compliance requirements will show your commitment to the role and help you stand out during interviews.
✨Tip Number 2
Network with professionals in the property management sector, especially those who work in mixed-use estates. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss your experience with customer service and how you've handled tenant queries in the past. Be ready to provide examples that demonstrate your problem-solving skills and ability to maintain high operational standards.
✨Tip Number 4
Research the company culture of the property management firm you're applying to. Tailor your approach to align with their values and mission, showing that you're not just a fit for the role but also for the team.
We think you need these skills to ace Assistant Building Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, customer service, and any specific skills related to property management. Use keywords from the job description to align your experience with what the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the property management industry. Mention specific examples of how you've provided excellent customer service or managed operational tasks in previous roles.
Highlight Relevant Qualifications: If you have an IOSH certificate or are working towards one, be sure to mention this in your application. Also, include any other relevant qualifications or training that demonstrate your commitment to health and safety standards.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples in your application of how you've effectively communicated with clients or team members in past positions. This could be through managing queries or coordinating with service partners.
How to prepare for a job interview at Hexagon Group
✨Know the Estate Inside Out
Before your interview, take some time to research the mixed-use estate you'll be working at. Familiarise yourself with its features, the types of tenants, and any recent developments. This will show your genuine interest in the role and help you answer questions more effectively.
✨Demonstrate Customer Service Skills
As an Assistant Building Manager, excellent customer service is key. Prepare examples from your past experiences where you've successfully handled tenant queries or resolved issues. Highlight your communication skills and how you prioritise tenant satisfaction.
✨Understand Health & Safety Regulations
Brush up on health and safety regulations relevant to property management. Be ready to discuss how you would conduct health and safety checks and ensure compliance. Showing that you take these responsibilities seriously will impress your interviewers.
✨Show Your Team Spirit
This role involves coordinating with various service partners and supporting the Building Manager. Be prepared to talk about your teamwork experiences and how you can contribute to a collaborative environment. Emphasising your ability to step in when needed will demonstrate your readiness for the role.
