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- Tasks: Assist visitors at our Aberdyfi centre, providing support and advice about the area.
- Company: Join Eryri National Park Authority, dedicated to protecting natural beauty and cultural heritage.
- Benefits: Enjoy a competitive salary, 24 days holiday, and access to wellness resources.
- Why this job: Be part of a passionate team enhancing visitor experiences in stunning natural surroundings.
- Qualifications: Fluency in Welsh and English, local knowledge, and enthusiasm for the National Park required.
- Other info: Part-time role with a fixed term contract until November 2025.
Cynorthwy-ydd Canolfan Wybodaeth Aberdyfi Amdanom Ni Mae Awdurdod Parc Cenedlaethol Eryri (ENPA) yn gwarchod harddwch naturiol, bywyd gwyllt a threftadaeth ddiwylliannol Parc Cenedlaethol Eryri.
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
Yn ymestyn dros 823 milltir sgwr, maer parc yn gartref i fynydd uchaf Cymru, llyn naturiol mwyaf Cymru, a thros 26,000 o bobl.
Rydym nawr yn chwilio am Gynorthwyydd Canolfan Wybodaeth i ymuno ni yn rhan amser, gan weithio 3-5 diwrnod yr wythnos, am gontract tymor penodol tan 2 Tachwedd 2025.
Y Manteision
– Cyflog o £12.45
– £13.05 yr awr
– Dydd Gwyl Dewi i ffwrdd
– 24 diwrnod o wyliau (pro rata)
– Cynllun pensiwn
– Ap Llesiant 360, gan gynnwys mynediad i Feddygon Teulu, cymorth iechyd meddwl, ac adnoddau ffitrwydd
– Gostyngiadau a rhaglenni cymorth ariannol
– Y cyfle i weithio mewn ardal o harddwch naturiol eithriadol Mae hwn yn gyfle gwych i unigolyn syn canolbwyntio ar y cwsmer syn rhugl yn y Gymraeg ar Saesneg ymuno n tm angerddol a chwarae rhan allweddol wrth gyfoethogi profiad ein hymwelwyr.
Y Rl Fel Cynorthwy-ydd Canolfan Wybodaeth, byddwch yn darparu profiad rhagorol i ymwelwyr yn ein canolfan yn Aberdyfi.
Gan ddarparu cefnogaeth a chyngor in hymwelwyr am yr ardal, Parc Cenedlaethol Eryri, Cymru a thu hwnt, byddwch yn cynorthwyo gydag ymholiadau tran hyrwyddo atyniadau lleol ar rhinweddau arbennig sydd gan y Parc iw cynnig.
Gan gyfrannu at bob rhan or Ganolfan, byddwch yn goruchwylio gweithgareddau manwerthu, yn helpu gyda chynnal a chadw a glendid y safle, ac yn cefnogi ein mentrau marchnata hefyd.
Yn ogystal, byddwch yn:
– Archebu llety ar gyfer ymwelwyr a chadw cofnodion swyddi gwag
– Gwerthu cyhoeddiadau, anrhegion, a gweithgareddau ymwelwyr
– Archebu stoc, cysylltu chyflenwyr, a rheoli rheolaeth stoc
– Trin arian parod, trafodion cardiau, a bancio yn ddiogel Amdanoch Chi Er mwyn cael eich ystyried yn Gynorthwyydd Canolfan Wybodaeth, bydd angen:
– Y gallu i siarad Cymraeg a Saesneg yn rhugl
– Gwybodaeth leol a brwdfrydedd dros rinweddau’r Parc Cenedlaethol a’r ardal
– Gwybodaeth dda o ddaearyddiaeth ac atyniadau Cymru Y dyddiad cau ar gyfer y rl hon yw 25 Chwefror 2025.
Gall sefydliadau eraill alw’r rl hon yn Gynorthwyydd Gwybodaeth i Ymwelwyr, Cynorthwyydd Gwasanaethau Ymwelwyr, Cynorthwy-ydd Twristiaeth, Cynorthwyydd Gwasanaeth Cwsmer, neu Gynorthwyydd Profiad Ymwelwyr.
Felly, os ydych am ymuno ni fel Cynorthwyydd Canolfan Ymwelwyr, gwnewch gais drwy’r botwm a ddangosir.
Mae’r swydd wag hon yn cael ei hysbysebu gan Webrecruit.
Mae’r gwasanaethau a hysbysebir gan Webrecruit yn rhai Asiantaeth Gyflogaeth.
Information Centre Assistant Aberdyfi About Us Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park.
Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people.
We are now looking for an Information Centre Assistant to join us on a part-time basis, working 3-5 days per week, for a fixed term contract until 2nd November 2025.
The Benefits
– Salary of £12.45
– £13.05 per hour
– St.
David’s Day off
– 24 days’ holiday (pro rata)
– Pension scheme
– 360 Wellbeing App, including GP access, mental health support, and fitness resources
– Discounts and financial support programs
– The chance to work in an area of outstanding natural beauty This is a fantastic opportunity for a customer-focused individual fluent in both English and Welsh to join our passionate team and play a key role in enhancing our visitors experience.
The Role As an Information Centre Assistant, you will provide an outstanding visitor experience at our Aberdyfi centre.
Providing support and advice to our visitors about the area, Eryri National Park, Wales and beyond, you will assist with enquiries while promoting local attractions and the special qualities the Park has to offer.
Contributing to all areas of the Centre, you will oversee retail activities, help with the maintenance and cleanliness of the site, and support our marketing initiatives too.
Additionally, you will:
– Book accommodation for visitors and maintain vacancy records
– Sell publications, gifts, and visitor activities
– Order stock, liaise with suppliers, and manage stock control
– Handle cash, card transactions, and banking securely About You To be considered as an Information Centre Assistant, you will need:
– The ability to speak Welsh and English fluently
– Local knowledge and an enthusiasm for the qualities of the National Park and the area
– Good knowledge of Welsh geography and attractions The closing date for this role is 25th February 2025.
Other organisations may call this role Visitor Information Assistant, Visitor Services Assistant, Tourism Assistant, Customer Service Assistant, or Visitor Experience Assistant.
So, if you want to join us as a Visitor Centre Assistant, please apply via the button shown.
This vacancy is being advertised by Webrecruit.
The services advertised by Webrecruit are those of an Employment Agency.
ADZN1_UKTJ
Information Centre Assistant employer: Snowdonia National Park Authority
Contact Detail:
Snowdonia National Park Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Centre Assistant
✨Tip Number 1
Familiarize yourself with the local attractions and unique features of Eryri National Park. This knowledge will not only help you answer visitor inquiries effectively but also demonstrate your enthusiasm for the area during the interview.
✨Tip Number 2
Practice your Welsh and English language skills, especially in a customer service context. Being fluent in both languages is crucial for this role, so consider engaging in conversations or role-playing scenarios to boost your confidence.
✨Tip Number 3
Showcase your passion for customer service by volunteering or gaining experience in similar roles. This could involve working in tourism, retail, or any position where you interact with the public, which will strengthen your application.
✨Tip Number 4
Network with current or former employees of the Eryri National Park Authority. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Information Centre Assistant
Some tips for your application 🫡
Check Skill Requirements: Before applying, ensure you meet the skill requirements for the role. Highlight your fluency in both Welsh and English, as well as any relevant local knowledge or experience.
Tailor Your CV: Customize your CV to reflect your customer service experience and any relevant roles that demonstrate your ability to provide excellent visitor experiences. Include specific examples of how you've engaged with customers in the past.
Write a Strong Cover Letter: Craft a cover letter that showcases your passion for Eryri National Park and your enthusiasm for the role. Mention your knowledge of local attractions and how you can contribute to enhancing visitor experiences.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents are clear and professional.
How to prepare for a job interview at Snowdonia National Park Authority
✨Demonstrate Your Bilingual Skills
Since fluency in both Welsh and English is essential for this role, be prepared to showcase your language skills during the interview. You might be asked to switch between languages or answer questions in both Welsh and English.
✨Show Your Passion for the National Park
Express your enthusiasm for Eryri National Park and its unique features. Research the park's attractions and be ready to discuss what makes it special, as well as how you can contribute to enhancing visitors' experiences.
✨Highlight Relevant Experience
If you have previous experience in customer service or tourism, make sure to highlight it. Discuss specific examples of how you've provided excellent service or handled visitor inquiries in the past.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the role and the team. This could include inquiries about daily responsibilities, team dynamics, or upcoming projects related to visitor engagement.
