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- Tasks: Support victims of domestic abuse in safe houses and outreach services.
- Company: Rocasa Consulting is dedicated to providing compassionate support for those affected by domestic violence.
- Benefits: Earn up to £15.49ph with a potential salary of £28,057 per annum; flexible working hours.
- Why this job: Make a real difference in people's lives while working in a supportive and impactful environment.
- Qualifications: Experience in customer service, excellent communication skills, and a full driving license required.
- Other info: Enhanced DBS clearance is necessary; ideal for those seeking a meaningful challenge.
Rocasa Consulting are looking for a Flexible Support Worker in Oxford to Support victims of Domestic Abuse in Supported Accomodation and Safe Houses. Paying up to £15.49ph umbrella Temp to Perm Salary up to £28,057 per annum. · To deliver excellent services to those at risk of, fleeing, or having survived domestic abuse, with compassion and respect, upholding the highest degree of confidentiality. · To work flexibly across all areas of the service – helpline, refuge, places of safety and outreach. · To attend and actively participate in multi-agency meetings. · To be an ambassador for domestic abuse services, promoting the service internally as well as to external partners. · To work jointly and cohesively with housing management teams to give the best possible service to those that we are supporting. · To monitor occupation levels and minimise void rent loss across the service. · To ensure accurate records are maintained in compliance with internal procedures, regulatory and contractual requirements. · To contribute to the Group’s achievement of its targets and objectives. · To support the prompt and accurate submission of invoices and key performance indicator returns. · To ensure services are run to budget. · To self-manage your performance, in accordance with internal and statutory procedures, including the Group’s Health and Safety and Equality and Diversity Policies. · To support the Group’s Domestic Abuse Housing Alliance (DAHA) accreditation process. More about you: You may already work within a domestic abuse service, or you may be in another customer-facing role wanting to take on a new challenge. We are particularly looking for the right skills and abilities. Ideally, you will have: · Experience of providing effective customer focused service. · Understanding of managing safeguarding issues. · Excellent communication and interpersonal skills, with ability to network and build strong relationships with partner agencies, community groups and key stakeholders. · Experience in dealing with distressed vulnerable service users. · Excellent time management and organisational skills. · Excellent IT skills. · Full driving license and access to a car. · Ability to work non-standard hours on occasion based on service user and commissioner needs. · Enhanced DBS clearance required
Domestic Violence Support Worker employer: Rocasa Consulting
Contact Detail:
Rocasa Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Violence Support Worker
✨Tip Number 1
Familiarize yourself with local domestic abuse services and resources in Oxford. Understanding the landscape of support available will help you speak confidently about how you can contribute to the team.
✨Tip Number 2
Network with professionals in the field of domestic abuse support. Attend local events or workshops to meet people who work in similar roles, as they can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare for multi-agency meetings by researching best practices in collaboration and communication. Being able to demonstrate your understanding of these processes will set you apart during interviews.
✨Tip Number 4
Showcase your ability to handle sensitive situations with empathy and professionalism. Consider sharing specific examples from your past experiences where you've successfully supported vulnerable individuals.
We think you need these skills to ace Domestic Violence Support Worker
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description provided by Rocasa Consulting. Make sure you understand the responsibilities and requirements of a Domestic Violence Support Worker, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in customer-facing roles or within domestic abuse services. Be specific about your skills in communication, time management, and dealing with vulnerable individuals.
Showcase Your Skills: Clearly outline your interpersonal skills and ability to work collaboratively with partner agencies. Provide examples of how you've built strong relationships in past roles, as this is crucial for the position.
Personalize Your Application: Make sure to personalize your cover letter by addressing it to the hiring manager if possible. Express your passion for supporting victims of domestic abuse and your commitment to upholding confidentiality and respect.
How to prepare for a job interview at Rocasa Consulting
✨Show Empathy and Understanding
As a Domestic Violence Support Worker, it's crucial to demonstrate your ability to empathize with victims of domestic abuse. Share experiences or examples that highlight your compassion and respect for those in distressing situations.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you've successfully built relationships with partner agencies and community groups in the past. Use specific examples to illustrate your interpersonal skills.
✨Demonstrate Flexibility and Adaptability
This position requires working across various service areas. Talk about your experience in flexible roles and how you can adapt to changing circumstances, especially when dealing with vulnerable service users.
✨Prepare for Multi-Agency Collaboration
Since attending multi-agency meetings is part of the job, be ready to discuss your experience in collaborative environments. Highlight any previous roles where you worked with different stakeholders to achieve common goals.
