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- Tasks: Lead a housekeeping team to maintain a clean and welcoming environment for residents.
- Company: Join Hamberley Neurocare, a luxury care home dedicated to exceptional resident care.
- Benefits: Enjoy competitive pay, 28 days holiday, and access to discounts through our HapiApp.
- Why this job: Make a real impact in residents' lives while working in a stunning, supportive environment.
- Qualifications: Previous experience in a care home, flexible attitude, and a commitment to customer care required.
- Other info: Unlimited referral bonuses and opportunities for professional development await you!
The predicted salary is between 30000 - 42000 £ per year.
Head Housekeeper – Poole, Dorset
Be all you can be with Hamberley Neurocare
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’ and we’re seeking a Head Housekeeper to help us achieve our goals.
Joining us at Upton Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you’ll be part of a team that is genuinely passionate about the health and well-being of our residents.
Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.
We offer our colleagues
- Competitive salary and benefits package
- 28 days holiday (inclusive of Bank Holidays)
- Quality bonus scheme linked to CQC rating
- Workplace pension
- A supportive and collaborative working environment
- Opportunities for professional development and training
- Access to high street discounts via our mobile friendly HapiApp benefits platform
- Free onsite parking available
- Unlimited Refer a Friend Bonus – up to £750 per referral – t&cs apply
- Employee Assistance Programme, occupational health support and wellbeing services
What you’ll be doing
- You’ll help to create the warm and homely surroundings that are so important to delivering quality care and support. Leading a team of housekeeping staff you’ll ensure that every room and living space is maintained to the highest standards
- Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms
- Handling laundry and linen care with attention to residents’ personal belongings
- Managing staff rota, training and supervisions to ensure housekeeping team members are working efficiently.
- Interacting with residents, offering assistance when needed to help them feel at ease
- Working closely with caregivers and other staff to support the overall care plan and home operations
Could you be part of our team?
About You:
- Previous domestic experience in a similar care home setting
- Flexible and reliable attitude
- Committed to customer care and first-class service provision
- Basic knowledge of Health and Safety COSHH regulations
- Empathy and a desire to make a difference to the lives of our residents
- Ability to multi-task, work under pressure and on own initiative in a fast-paced environment
If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.
Join us at Poole’s most stunning care home
Upton Manor is a luxurious care home in Poole, Dorset, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK.Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Head Housekeeper - Poole, Dorset employer: Hamberley Care Homes
Contact Detail:
Hamberley Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper - Poole, Dorset
✨Tip Number 1
Familiarize yourself with the specific needs of a luxury care home environment. Understanding the unique challenges and expectations in such settings will help you demonstrate your commitment to providing exceptional service during the interview.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss how you motivate staff and ensure high standards of cleanliness and hygiene.
✨Tip Number 3
Show your empathy and understanding of residents' needs. Think of specific instances where you've made a positive impact on someone's experience, as this aligns with Hamberley's values of care and compassion.
✨Tip Number 4
Research Hamberley Care Homes and their approach to resident care. Being knowledgeable about their mission and values will allow you to tailor your responses and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Head Housekeeper - Poole, Dorset
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head Housekeeper position. Understand the key responsibilities and the qualities that Hamberley Neurocare is looking for in a candidate.
Tailor Your CV: Customize your CV to highlight relevant experience in domestic roles, particularly in care home settings. Emphasize your leadership skills, attention to detail, and commitment to customer care.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for providing quality care and your understanding of the importance of a clean and welcoming environment for residents. Mention specific experiences that demonstrate your ability to lead a housekeeping team.
Showcase Your Soft Skills: In your application, make sure to highlight your empathy, reliability, and ability to work under pressure. These soft skills are crucial for the role and will help you stand out as a candidate who can make a difference in residents' lives.
How to prepare for a job interview at Hamberley Care Homes
✨Show Your Passion for Care
Make sure to express your genuine passion for providing quality care and support to residents. Share specific examples from your previous experience that highlight your commitment to creating a warm and homely environment.
✨Demonstrate Leadership Skills
As a Head Housekeeper, you'll be leading a team. Be prepared to discuss your leadership style and how you manage staff training and supervision. Highlight any past experiences where you successfully led a team in a fast-paced environment.
✨Knowledge of Health and Safety Regulations
Familiarize yourself with basic health and safety regulations, including COSHH. Be ready to discuss how you ensure compliance in your housekeeping practices and how you prioritize the safety and well-being of both residents and staff.
✨Emphasize Your Multi-tasking Abilities
In a busy care home setting, multi-tasking is crucial. Prepare to share examples of how you've effectively managed multiple responsibilities under pressure, ensuring that all areas are maintained to the highest standards.
