Sales Manager

• To be responsible for proactive sales activity with the aim of meeting our targeted revenue targets across all revenue streams – rooms day and residential meetings, food and beverage, golf and pursuits.

• To have a clear understanding of our business strategies in determining an action plan to meet those goals.

• To achieve specific revenue targets and KPI’s as set out by the Estate and Marketing

• To work with the General Manager in compiling a target list of agents, destination management companies and marketing partners.

• To work engaging with target list of partners through sales calls, entertainment, FAM trips, trade shows, etc.

• To be an expert in the product, pricing and brand.

• To continuously research the local market and be aware of competitor activities within the local, national and international marketplace.

• To become a trusted advisor to existing clients. Working with the entire hotel team to develop and nurture client relationships.

• Regularly visit competitor hotels and venues and be aware of their sales and marketing activities.

• To monitor the response and feedback of each appointment and produce a monthly report on sales activity using the hotel’s CRM software.

• To work with the Golf Events Manager, Leisure / Pursuits manager and Events Manager to ensure we are aware of need periods and being proactive to support revenues.

Accounting

• To raise accurate purchase order documentation in line with company policy.

Sales Management

• To present yourself in a professional and business-like manner at all times

• To ensure that the Estate’s image and standards of operation are correctly represented during meetings with current or potential customers.

• Any opportunities to ‘up-sell’ a product should be followed through.

• Show rounds of the hotel facilities are undertaken when required.

• Maintain a solid base of business and continually look for new business, including through regular correspondence checks and efficient chase systems.

• Maximise the conversion of enquiries.

Communications and Reporting:

• Weekly meeting with the General Manager

• Weekly Commercial Meeting – preparing weekly overview of activity, pipeline and contracted business

• Attend team meetings

• Able to demonstrate previous proactive sales experience

• Experience in role/similar role preferred

• Experience of hospitality industry advantageous

• Experience in and confident using all Microsoft packages

• Great presentation skills

• Able to multitask

• Strong relationship building skills

• Great leadership skills, * Retail sales: 2 years (required)

• Supervising experience: 1 year (preferred)

• Customer service: 1 year (preferred)

• Retail management: 1 year (preferred)

• Management: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

• Company pension

• Cycle to work scheme

• Employee discount

• Free parking

• Gym membership

• On-site parking

• Referral programme, * 29 Days holiday per annum – includes a day off for your birthday

• Free parking

• Refer a friend bonus – £150

• Gym membership option

• Cycle to work scheme

• Tips distributed throughout whole hotel monthly

• Food & Beverage discounts

• Golf Shop discounts

• Training and Apprenticeship opportunities

• Free meals whilst on duty, This is a full time, permanent position. Salary will be dependent on experience.

Job Types: Full-time, Permanent

Pay: From £35,000.00 per year

Additional pay:

• Performance bonus

• Tips

Benefits:

• Company pension

• Cycle to work scheme

• Employee discount

• Free parking

• On-site parking

• Work from home

Schedule:

• Monday to Friday