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- Tasks: Manage calls, upload files, create reports, and prepare customer quotes.
- Company: Join a top FTSE 100 company with a global presence and a focus on employees.
- Benefits: Earn £11.50 per hour in a supportive work environment with potential for growth.
- Why this job: Be part of a reputable organization that values customer service and employee satisfaction.
- Qualifications: Strong communication, attention to detail, computer skills, and excellent organization required.
- Other info: This is a 3-6 month contract position based in Cheltenham.
Customer Service Administrator Cheltenham£11.50p/h (January 3-6 Month Contract ) One of Cheltenham’s most successful and reputable organisations. My client operates globally with impressive headquarters based in Cheltenham and are a proud constituent of the FTSE 100. They put a clear focus into their customers and employees. Key Responsibilities: Managing calls and liaising with other professionals Ensure files are uploaded to the database. Create reports and ensure they are added to the system. Preparing quotes for customers. Experience Required: Excellent communication skills. Great attention to detail. Computer literate. Excellent organisation skills. If this position is for you, then please get in contact with Elina at i2i recruitment today. Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven’t received a response within 5 working days, please understand that your application has not been successful on this occasion. …
Customer Service Administrator employer: i2i Recruitment Consultancy
Contact Detail:
i2i Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarize yourself with the company’s values and mission. Since they emphasize customer focus and employee satisfaction, showing that you align with these values during your interactions can set you apart.
✨Tip Number 2
Brush up on your communication skills. As a Customer Service Administrator, you'll be managing calls and liaising with professionals, so practicing clear and effective communication will help you shine in this role.
✨Tip Number 3
Demonstrate your attention to detail. Prepare examples from your past experiences where your organizational skills and meticulousness made a difference, as this is crucial for managing files and creating reports.
✨Tip Number 4
Get comfortable with the software tools commonly used in customer service roles. Being computer literate is essential, so familiarize yourself with databases and reporting tools to show you're ready to hit the ground running.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Service Administrator position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in customer service or administrative roles. Use specific examples that demonstrate your excellent communication skills, attention to detail, and organizational abilities.
Craft a Strong Cover Letter: Write a personalized cover letter that addresses the hiring manager. Mention why you are interested in the role and how your skills align with the company's focus on customer satisfaction and employee engagement.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Customer Service Administrator role.
How to prepare for a job interview at i2i Recruitment Consultancy
✨Showcase Your Communication Skills
As a Customer Service Administrator, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively during the interview. Use examples from your past experiences where you successfully managed calls or liaised with professionals.
✨Highlight Your Attention to Detail
Attention to detail is crucial for this role. During the interview, mention specific instances where your attention to detail made a difference, such as catching errors in reports or ensuring accurate data entry. This will show that you understand the importance of precision in customer service.
✨Demonstrate Your Organizational Skills
Organizational skills are essential for managing files and preparing quotes. Discuss how you prioritize tasks and manage your time effectively. You could share a method or tool you use to stay organized, which will illustrate your capability in handling multiple responsibilities.
✨Be Familiar with Technology
Being computer literate is a requirement for this position. Make sure to mention any relevant software or systems you are familiar with, especially those related to database management or report generation. Showing your comfort with technology will reassure the interviewer of your ability to adapt quickly.
