Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and implement effective digital marketing strategies.
- Company: FirstFound specializes in making digital marketing accessible for small and medium businesses since 2000.
- Benefits: Enjoy a competitive salary, hybrid work options, private healthcare, and career progression.
- Why this job: Join a supportive team where your digital marketing skills can shine and make a real impact.
- Qualifications: Ideal candidates have digital marketing knowledge, customer service experience, and relevant education.
- Other info: Full training and mentorship provided to help you grow in your career.
The predicted salary is between 20000 - 30000 £ per year.
Digital Marketing Account Manager – Hybrid (Manchester)
Location: Manchester (Hybrid)
Salary: £25,000 + Bonus
⏳ Type: Full-time, Permanent
Join FirstFound – A Career with Impact
Are you passionate about helping businesses grow and seeing the results of your work? Do you thrive on delivering outstanding customer service while using your digital marketing expertise? If so, we’d love to hear from you!
FirstFound has been helping businesses succeed online since 2000, specialising in SEO, PPC, Content Marketing, and Web Design. Our mission is simple: make digital marketing accessible and effective for small and medium businesses.
What You’ll Do
As a Digital Marketing Account Manager, you'll be the go-to expert for our clients, helping them achieve their marketing goals while delivering exceptional customer service. Your role will include:
✔ Managing client relationships – You'll be the main point of contact, ensuring customers feel supported and informed.
✔ Implementing marketing strategies – Primarily SEO-focused, but also incorporating PPC, Social media, content marketing, and web improvements.
✔ Tracking and improving performance – Using tools like Google Analytics, Search Console, Semrush and industry platforms to analyse data and optimise campaigns.
✔ Educating and advising clients – Translating technical SEO into clear, actionable insights for businesses.
✔ Problem-solving & continuous learning – Staying ahead in digital marketing while adapting to client needs.
What We’re Looking For
We want someone who:
✅ Loves working with customers and gets satisfaction from seeing them succeed.
✅ Has digital marketing knowledge, ideally with experience in SEO (beyond just social media).
✅ Can communicate clearly and build great relationships with clients.
✅ Is results-driven, analytical, and proactive in finding solutions.
✅ Can manage their own workload and prioritise effectively.
✅ Has completed higher education courses in Digital Marketing or SEO (preferred).
✅ Has experience in customer service or account management and is eager to combine both skills into a lifelong career.
What’s in It for You?
A career, not just a job – We provide full training and mentorship to help you grow.
Competitive salary & bonus – £25,000 per year + performance incentives.
Hybrid working – A mix of office (Manchester) and remote flexibility.
Career progression – Clear paths for advancement within FirstFound.
Private healthcare & benefits – Including pension, cycle-to-work scheme, and more.
Great company culture – Supportive team, casual dress, and regular company events.
Ready to Apply?
- If you’re passionate about digital marketing, customer service, and career growth, we’d love to hear from you! Apply now and start your journey with FirstFound.
Digital Marketing Account Manager employer: FirstFound
Contact Detail:
FirstFound Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Marketing Account Manager
✨Tip Number 1
Familiarize yourself with the latest trends in digital marketing, especially SEO and PPC. This will not only help you during the interview but also show your genuine interest in the field.
✨Tip Number 2
Prepare to discuss specific examples of how you've helped clients achieve their marketing goals in the past. Highlighting your problem-solving skills and results-driven mindset will make you stand out.
✨Tip Number 3
Practice your communication skills, as building great relationships with clients is key. Be ready to demonstrate how you can translate technical jargon into clear insights for clients.
✨Tip Number 4
Research FirstFound's company culture and values. Showing that you align with their mission of making digital marketing accessible will resonate well with the hiring team.
We think you need these skills to ace Digital Marketing Account Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Digital Marketing Account Manager. Highlight your experience in managing client relationships and implementing marketing strategies, especially in SEO.
Tailor Your CV: Customize your CV to reflect your digital marketing knowledge and any relevant experience in SEO, PPC, and customer service. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping businesses grow and your ability to deliver exceptional customer service. Mention specific examples of how you've successfully managed client relationships in the past.
Showcase Your Analytical Skills: In your application, emphasize your experience with tools like Google Analytics and Semrush. Provide examples of how you've used data to track performance and optimize campaigns for clients.
How to prepare for a job interview at FirstFound
✨Show Your Passion for Digital Marketing
Make sure to express your enthusiasm for digital marketing during the interview. Share specific examples of how you've helped businesses grow through your marketing strategies, especially in SEO and PPC.
✨Demonstrate Your Customer Service Skills
Since the role emphasizes customer relationships, be prepared to discuss your experience in customer service or account management. Highlight situations where you successfully resolved client issues or improved their satisfaction.
✨Be Ready to Discuss Analytical Tools
Familiarize yourself with tools like Google Analytics, Semrush, and Search Console. Be ready to explain how you've used these tools to track performance and optimize campaigns in your previous roles.
✨Prepare Questions for the Interviewers
Show your interest in the company by preparing thoughtful questions about their digital marketing strategies and client success stories. This will demonstrate your proactive nature and eagerness to learn more about their approach.
