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- Tasks: Join us to ensure customers get their orders on time and keep them updated!
- Company: Be part of a large organization that values efficiency and customer satisfaction.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: This role offers hands-on experience in order management and customer service.
- Qualifications: Experience in order systems or office administration is a plus, but not required.
- Other info: We're looking for detail-oriented individuals who thrive in a fast-paced setting.
The predicted salary is between 28800 - 43200 £ per year.
We have a vacancy for someone to join this large organisation and ensure that customers receive the orders that are placed. Your responsibilities will include ensuring that all orders are responded to quickly and processed efficiently, ensuring that the customer receives regular updates as to the progress of their orders. You will be required to have high levels of data accuracy, the ability to use standard IT systems and give excellent customer service when required. This role will extend beyond the order through to the collection of payment and chasing of debts with overdue customers. The ideal candidate will have handled Order systems previously utlising IT systems that track the progress of that order and have experience of updating the customer throughout the process. If you have not previously held a similar role you can sitll be considered so long as you have some experience of office based administration or finance and customer service. The role involves elements of order management: Acknowledgment of orders in a timely manner and ensuring these orders are scheduled for dispatch. Ensuring customer orders match the products they are receiving Ensuring the products can achieve the objective of the customer Processing orders from multiple sources including online Ensure conditions of sale meet those required by the business Tracking of existing orders ensuring they pass through necessary gateways in a timely manner Work with Manufacturing to ensure parts will be delivered in line with customer expectations Ensure parts leave with correct dispatch paperwork (including for international orders)There are also aspects of Invoicing: Utilise the in house IT systems to raise Invoices correctly Send invoices to customers in their preferred method. Check invoices to ensure accuracy before sending Raise credits if required Follow up with customers to ensure payments are made For more information about this role please apply to be considered or email Carbon60, Lorien & SRG – The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy
Order Processor employer: Carbon60
Contact Detail:
Carbon60 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Processor
✨Tip Number 1
Familiarize yourself with common order processing software and IT systems. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience in customer service or office administration. Even if you haven't worked directly in order processing, showing that you understand the importance of customer communication and data accuracy is crucial.
✨Tip Number 3
Prepare examples of how you've handled tight deadlines or managed multiple tasks simultaneously. This role requires efficiency and the ability to prioritize, so showcasing your organizational skills will be beneficial.
✨Tip Number 4
Research the company and its products thoroughly. Understanding their offerings will help you answer questions more effectively and show your genuine interest in the role and the organization.
We think you need these skills to ace Order Processor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Order Processor position. Make sure you understand the key responsibilities, such as order acknowledgment, processing, and invoicing.
Highlight Relevant Experience: In your application, emphasize any previous experience you have with order systems, IT systems, or customer service. If you have worked in office administration or finance, make sure to mention that as well.
Showcase Your Skills: Demonstrate your data accuracy skills and ability to use standard IT systems in your CV and cover letter. Provide specific examples of how you've successfully managed orders or provided excellent customer service in the past.
Tailor Your Application: Customize your CV and cover letter to align with the requirements of the Order Processor role. Use keywords from the job description to show that you are a good fit for the position.
How to prepare for a job interview at Carbon60
✨Show Your Order Management Experience
Be prepared to discuss any previous experience you have with order processing systems. Highlight specific examples where you ensured timely acknowledgment and dispatch of orders, as this will demonstrate your ability to handle the responsibilities of the role.
✨Emphasize Customer Service Skills
Since excellent customer service is crucial for this position, think of instances where you successfully communicated with customers about their orders. Share how you kept them updated and resolved any issues they faced, showcasing your commitment to customer satisfaction.
✨Demonstrate Data Accuracy
Accuracy is key in order processing. Be ready to explain how you ensure data accuracy in your work. You might want to mention any tools or methods you use to double-check information before processing orders or sending invoices.
✨Familiarize Yourself with IT Systems
Since the role requires using standard IT systems, it’s beneficial to familiarize yourself with common order management software. If you have experience with specific systems, mention them during the interview to show that you can quickly adapt to their processes.
