Assistant Manager

Assistant Manager

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, manage store operations, and ensure excellent customer service.
  • Company: Join Henderson Group, Northern Ireland's top foodservice provider with over 5,500 employees.
  • Benefits: Enjoy competitive salary, bonuses, healthcare, staff discounts, and career progression opportunities.
  • Why this job: Be part of a supportive team that values your growth and community impact.
  • Qualifications: 2 years of retail leadership experience and strong communication skills required.
  • Other info: Flexible hours and a chance to grow within a Platinum accredited employer.

The predicted salary is between 30000 - 42000 £ per year.

Assistant Store Manager Attractive Salary, Benefits and Bonus 42.5 Hours per week Who are we? At Henderson Group, we are proud to be Northern Irelands leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We're a family-owned team that cares about our people and the community in which we live. Our leaders care about employees and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well. At Henderson Retail, were an Investors in People Platinum accredited employer. We're the biggest in the market and continuing to grow with new store openings and current store expansions. Depending on the convenience format, in addition to grocery, our range of in-store services includes Post Office, Occasions, Butchery and Food-to-Go solutions with hot food, deli, coffee and in-store bakeries under internal/external brands such as Barista Bar, Daily Deli, Delish, Greggs and Subway. We currently operate over 100 retail stores in NI and have exciting plans to expand further in the near future. We are looking for talented individuals to join us at Assistant Store Manager level as part of our growth campaign. We aim to recruit a pool of skilled Retail Managers across various locations in Northern Ireland to participate in our intensive training program and be ready to lead one of our fantastic store teams. Successful candidates will have the opportunity to secure a position in NI. If youre passionate about retail and serviced food and want to work for the best, theres never been a better time to join us! A look into the role As an Assistant Manager, you will be responsible for leading a team alongside the Store Manager and you will deputise for them in their absence. Our store management team are dedicated SPAR and EUROSPAR brand ambassadors leading from the front and accountable for the day-to-day running, management and performance of the store. The best managers take real pride in running outstanding stores, and are determined to turn every customers visit into a great experience. You'll uphold high standards while driving sales and other KPIs, and managing costs. Youll strive to achieve excellent retail standards, and lead the team from recruitment, onboarding, training and ongoing development. Youll lead by example as these roles are about inspiring your team to deliver the highest level of customer service whilst ensuring they are happy, motivated, well trained and feel proud of their role within the local community. If you thrive on achieving excellent retail results and love being at the heart of the community, youll love life in a company-owned store at Henderson Retail. You will be required to cover the Post Office and Food to Go when required as part of this role. Skills for Success Joining us as Assistant Manager, the minimum criteria you'll need is: Minimum of 2 years experience of leading and developing a team within a fast-paced retail or quick service food environment. Brilliant time management, delegation and problem-solving skills. Excellent written and verbal communication skills. To be competent in the use of IT packages including Microsoft office and retail technology systems. Total customer focus, passionate about local community retailing along with the ability to motivate and inspire others to deliver the best possible service. It would be desirable if you have: Ability to demonstrate experience of effectively managing targets and controlling costs. Previous experience and demonstrated performance within the NI food convenience retail sector. Applicants should note that based on the response, the Company may increase the shortlisting criteria. Are we right for you? As part of this role, it will be important that you feel aligned with the values that we live and work by. Ambition We always strive to be better. We seek new challenges and look for ways to do things better. Customer First We provide exceptional service. We put customers at the heart of everything and support our communities. Teamwork We succeed together. We help colleagues to succeed, and we share our knowledge and skills. Integrity We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity. The Reward We're a Platinum Accredited Investors in People organisation and we provide a range of fantastic benefits to include competitive salary, annual performance related bonus, pension scheme, healthcare plan, Kingsbridge diamond membership, life assurance, employee assistance programme, social club, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more benefits. Being part of a large Group where we pride ourselves on progressing people from within, theres also no limits to where your career can go! These are full-time positions working 42.5 hours per week and the role requires a flexible approach to hours of work in line with delivering the very best service experience for our customers. *If you have applied previously for the same role, youll have to wait 6 months from the date you originally applied, before re-applying. Completed applications must be submitted online by midnight on Tuesday 24th June 2025. *Communication on the progress of your application will be made via email and the career site, therefore please check regularly. We are an equal opportunities employer. Skills: Leadership Communication Commercial awareness

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Contact Detail:

Henderson Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with Henderson Group's values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, particularly around community focus and teamwork.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed a team in a fast-paced environment. Be ready to discuss specific challenges you faced and how you motivated your team to achieve targets.

✨Tip Number 3

Research the local community where you wish to work. Understanding the demographics and preferences of the customers can help you tailor your approach and show that you're genuinely interested in serving the community.

✨Tip Number 4

Network with current or former employees of Henderson Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.

We think you need these skills to ace Assistant Manager

Leadership Skills
Team Development
Time Management
Delegation Skills
Problem-Solving Skills
Excellent Verbal Communication
Excellent Written Communication
Customer Service Orientation
IT Proficiency (Microsoft Office and Retail Technology)
Motivational Skills
Community Engagement
Target Management
Cost Control
Retail Standards Knowledge
Flexibility in Working Hours

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in retail management, especially any leadership roles. Use specific examples that demonstrate your ability to lead a team and achieve sales targets.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and community service. Mention how your values align with those of Henderson Group and provide examples of how you've successfully motivated teams in the past.

Highlight Relevant Skills: In your application, emphasise your time management, delegation, and problem-solving skills. Provide concrete examples of how you've used these skills in previous roles to improve team performance or customer satisfaction.

Showcase Your Community Focus: Demonstrate your commitment to local community retailing in your application. Share any experiences where you have engaged with the community or contributed to local initiatives, as this aligns with Henderson Group's values.

How to prepare for a job interview at Henderson Group

✨Showcase Your Leadership Skills

As an Assistant Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you've motivated teams, and any specific examples of how you've developed team members in a retail environment.

✨Demonstrate Customer Focus

Henderson Group places a strong emphasis on customer service. Prepare to share examples of how you've put customers first in your previous roles and how you would ensure a great experience for every customer in the store.

✨Know the Company Values

Familiarise yourself with Henderson Group's values: Ambition, Customer First, Teamwork, and Integrity. Be ready to explain how your personal values align with theirs and provide examples from your past that demonstrate this alignment.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about challenges you've faced in previous roles and how you handled them, particularly in a fast-paced retail or food service environment.

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