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- Tasks: Support apprentices and employers through the apprenticeship sign-up process.
- Company: Join a friendly college team dedicated to enhancing the apprenticeship experience.
- Benefits: Enjoy a competitive salary and comprehensive training on apprenticeship courses.
- Why this job: Make a real impact on apprentices' lives while working in a supportive environment.
- Qualifications: Experience in customer management is preferred; training will be provided.
- Other info: Must pass enhanced DBS checks as part of safer recruitment guidelines.
The predicted salary is between 24221 - 26297 £ per year.
Job Description
Apprenticeship Liaison Officer
37 hours per week, 52 weeks per year
£24,221 – £26,297 per annum
As an Apprenticeship Liaison Officer, you’ll step into a crucial role within an efficient and friendly department where your work will have a massive impact on the apprentice’s and employer experience. Our dedicated office team provide advice, guidance and support to a wide range of customers including apprentices, employers, academic staff, and other external stakeholders.
Additionally, you’ll lead on the apprenticeship sign up process with responsibility for ensuring apprentices and employers receive the highest quality service from pre-sign up through to enrolment
Experience in managing a customer portfolio and engaging employers in the apprenticeship journey is preferred, and training on all apprenticeship courses we offer will be provided.
To view the full Job Description and Person Specification for the role and to apply please click on Fast Apply button.
Closing date: Monday 21st April 2025
As a College we are required to undertake various Safer Recruitment checks as set out within the guidance from the Department for Education Keeping Child Safe in Education. We require all staff to undertake an enhanced Adult and Child Workforce DBS Check and to register with the DBS Update Service. Please note: From 28 November 2020 the government implemented changes to the filtering rules, and we have been instructed that we cannot accept any update service checks on DBS certificates that have been issued before this date. Therefore, a new one must be completed with City College Norwich.
Apprenticeship Liaison Officer employer: Norwich City College
Contact Detail:
Norwich City College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprenticeship Liaison Officer
✨Tip Number 1
Familiarize yourself with the apprenticeship landscape and the specific courses offered by us. Understanding the details of our programs will help you engage effectively with both apprentices and employers.
✨Tip Number 2
Network with current apprentices and employers to gain insights into their experiences. This will not only enhance your understanding but also demonstrate your commitment to improving the apprenticeship journey.
✨Tip Number 3
Prepare to discuss your experience in managing customer portfolios. Highlight any relevant skills or experiences that showcase your ability to provide high-quality service and support throughout the apprenticeship process.
✨Tip Number 4
Be ready to articulate how you would ensure a smooth sign-up process for apprentices and employers. Think about strategies you could implement to enhance their overall experience from pre-sign up to enrolment.
We think you need these skills to ace Apprenticeship Liaison Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Apprenticeship Liaison Officer position. Understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in managing customer portfolios or engaging with employers. Use specific examples to demonstrate how your background aligns with the role's requirements.
Craft a Strong Cover Letter: Write a personalized cover letter that showcases your passion for supporting apprentices and employers. Mention why you are interested in this position and how you can contribute to the department's success.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Norwich City College
✨Understand the Role
Make sure you have a clear understanding of the Apprenticeship Liaison Officer role. Familiarize yourself with the responsibilities, especially around managing customer portfolios and engaging employers. This will help you answer questions confidently.
✨Showcase Your Communication Skills
Since this role involves providing advice and support to various stakeholders, be prepared to demonstrate your communication skills. Share examples from your past experiences where you successfully engaged with customers or resolved issues.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations related to apprenticeships. Think about potential challenges you might face and how you would address them effectively.
✨Research the Company
Take some time to research the college and its apprenticeship programs. Understanding their values and mission will not only help you align your answers but also show your genuine interest in the position.
