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- Tasks: Install, maintain, and repair high-spec drinks dispense equipment while providing top-notch customer service.
- Company: Join a growing team of 450+ specialists serving over 90,000 licensed venues across the UK.
- Benefits: Enjoy a competitive salary, company van for personal use, generous holiday allowance, and flexible benefits.
- Why this job: Be part of a dynamic team, enjoy varied tasks, and make a real impact in customer satisfaction.
- Qualifications: Experience in technical roles, problem-solving skills, and a full UK driving license required.
- Other info: Comprehensive training provided; beer dispense experience is a plus but not necessary.
The predicted salary is between 28000 - 42000 £ per year.
Field Service Engineer Location: Based in Cambridgeshire, CB8 0AE Salary: £35,098 per annum + Overtime + Company Van with Personal Use! Contract: Full time, Permanent Are you: Looking for a field-based engineering role where work is planned around your home postcode? And you are paid door to door, from leaving home to returning? A natural problem solver, skilled in an engineering or technical discipline? Someone who enjoys working with customers, who we place at the core of everything we do? Interested in joining our growing team of 450+ industry specialists who have installed and maintained drinks dispense equipment at over 90000 licenced premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas. Ready to be welcomed into our key team of drinks dispense solutions experts who deliver excellent customer service and keep our customers pouring? Here, we are one big team! Working with us, you will enjoy: Competitive salary : £35,098 per annum Company Vehicle : With option for personal use and fuel. Generous holiday allowance : 23 days holiday + bank holidays + an additional Celebration Day’! You can also buy or sell holiday days to suit your needs. Amazing core benefits : Life assurance, access to the award-winning Helphand app with GP appointments, counselling, and more, plus exclusive retail discounts. Personalised additional benefits : Tailor your benefits to your needs with our “All Inn” flexible benefits scheme. Receive a ‘Flex Pot’ to spend on additional benefits like Dental Insurance, Private Medical Insurance, Annual Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Annual Travel Insurance, and more. Many options include coverage for your partner and children too! Development opportunities : In-house training, and support to pursue external qualifications and apprenticeships. Opportunities to boost your earnings : Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates. Your typical day as a Field Service Engineer : Will be fast paced, extremely varied and far from a typical field engineering job! Our Field Service Engineers are our ambassadors, working with a varied range of customers. This exciting role offers the chance to install, maintain and repair a range of high spec drinks dispense equipment at Locations planned around your home postcode. We care about our customers: you’ll support them with training, guidance, and highest levels of customer service. You’ll already have: A practical, flexible approach to work with experience in a technical or engineering role. Experience as a field service engineer Experience in mechanical or electrical installations/maintenance, fault finding, plumbing or diagnostics. The ability to work with tools and enjoy problem solving technical issues. Determination to succeed and deliver excellence in customer experience. The ability to work independently. A full UK driving licence. Beer dispense/Brewery/Drinks Dispense experience is ideal but not essential as comprehensive training is given. Interested in joining us? Click on APPLY today! TPBN1_UKTJ
Field Service Engineer employer: Innserve Ltd
Contact Detail:
Innserve Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarize yourself with the drinks dispense equipment and industry standards. Understanding the technical aspects of the equipment will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills during conversations. Since this role emphasizes excellent customer service, be prepared to share examples of how you've successfully interacted with clients in previous positions.
✨Tip Number 3
Network with current or former field service engineers. They can provide insights into the role and company culture, which can be invaluable during your application process.
✨Tip Number 4
Be ready to discuss your problem-solving abilities. Prepare specific examples where you've successfully diagnosed and resolved technical issues, as this is a key aspect of the job.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical or engineering roles, especially any field service experience. Emphasize skills like problem-solving, customer service, and any specific knowledge related to drinks dispense equipment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your practical approach to work, your ability to work independently, and how you can contribute to delivering excellent customer service.
Highlight Relevant Skills: In your application, clearly outline your mechanical or electrical installation experience, fault finding, and diagnostics skills. If you have any experience with plumbing or similar technical issues, be sure to include that as well.
Show Enthusiasm for Training: Express your willingness to learn and grow within the company. Mention any interest in pursuing external qualifications or apprenticeships, as this aligns with the company's commitment to development opportunities.
How to prepare for a job interview at Innserve Ltd
✨Showcase Your Problem-Solving Skills
As a Field Service Engineer, you'll be expected to tackle various technical issues. Prepare examples from your past experiences where you successfully diagnosed and resolved problems, especially in mechanical or electrical installations.
✨Demonstrate Customer-Centric Attitude
Since customer service is at the core of this role, be ready to discuss how you've previously interacted with clients. Highlight instances where you went above and beyond to ensure customer satisfaction.
✨Familiarize Yourself with Drinks Dispense Equipment
Even if you don't have direct experience with drinks dispense systems, doing some research on the equipment used in the industry can give you an edge. Show your enthusiasm for learning and adapting to new technologies.
✨Emphasize Flexibility and Independence
This role requires a practical and flexible approach. Be prepared to discuss how you manage your time and work independently, especially when planning your day around your home postcode.
