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- Tasks: Join us in selling timber supplies and providing top-notch customer service!
- Company: MKM is the UK's leading independent builders' merchant with over 132 branches.
- Benefits: Enjoy competitive pay, bonuses, discounts, and a supportive work culture.
- Why this job: Be part of a winning team that values diversity and personal growth.
- Qualifications: Sales experience in timber or builder's merchant is a must; bring your positive energy!
- Other info: We offer training, mental health support, and a sense of belonging in the MKM family.
The predicted salary is between 30000 - 42000 £ per year.
Our successful Skelton branch is looking to recruit for the following role:
Internal Salesperson
In this position, you will play a key role in the sale of our full range of building supplies products therefore previous sales experience in a similar role within a builder’s merchant environment is essential.
Responsibilities and Duties
- Providing quotations for customers
- Dealing with customers both face to face and over the telephone
- Giving excellent customer service and sound product advice
- Taking a proactive approach to building product sales, using every opportunity to make or increase a sale.
- Use a customer relationship management system (CRM) holding a portfolio of 50 + customers.
- Generate new business with existing and new customers.
- Upsell and gap analysis on existing customers.
- Cold calling
- Lead qualifying.
- Quote follow up.
- General administrative duties
- Banking and general admin duties as required.
- This role will involve working alternate Saturday mornings.
Qualifications and Skills
- Motivated, energetic, enthusiastic, self-driven, positive attitude – is essential for this role.
- Sound building material supplies knowledge is essential.
- Previous sales experience in a builder’s merchant environment is essential.
- Confident dealing with customers
- The ability to build great customer relationships.
- A good telephone manner, excellent communication, and interpersonal skill
- Computer literate.
Benefits
- A competitive pay package.
- Generous discretionary bonus scheme
- Substantial staff discounts
- Training and development opportunities
- Holiday scheme which rewards length of service
- Perkbox discounts
- Contributory pension scheme
- Financial Planning Support
- Cycle to work scheme.
- Free parking
- Enhanced Maternity
- Enhanced Paternity
- Substantial Employee Discount
- Employee Assistance Programme
- Mental Health Support
This role will involve working alternate Saturday mornings.
MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 132 branches and over 3100 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!
Internal Sales employer: MKM Building Supplies
Contact Detail:
MKM Building Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales
✨Tip Number 1
Make sure to familiarize yourself with the full range of timber supplies products we offer. Understanding our product line will not only help you in providing sound advice to customers but also demonstrate your commitment and knowledge during the interview.
✨Tip Number 2
Highlight any previous sales experience you have in a timber or builder’s merchant environment. Be ready to discuss specific examples of how you've successfully built customer relationships and increased sales in your past roles.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of scenarios where you went above and beyond for a customer, as this will illustrate your proactive approach to building product sales and excellent customer service.
✨Tip Number 4
Familiarize yourself with CRM systems, as you'll be managing a portfolio of over 50 customers. If you have experience with specific CRM tools, be prepared to discuss how you've used them to generate new business and follow up on quotes.
We think you need these skills to ace Internal Sales
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous sales experience, especially in a timber or builder’s merchant environment. Use specific examples to demonstrate how your background aligns with the responsibilities of the role.
Showcase Customer Service Skills: Since excellent customer service is crucial for this position, include examples of how you've successfully dealt with customers in the past. Highlight your ability to build relationships and provide sound product advice.
Demonstrate Proactivity: Illustrate your proactive approach to sales by mentioning any strategies you've used to generate new business or upsell to existing customers. This will show that you are self-driven and motivated.
Tailor Your Application: Customize your CV and cover letter to reflect the specific qualifications and skills mentioned in the job description. Use keywords from the listing to ensure your application stands out to hiring managers.
How to prepare for a job interview at MKM Building Supplies
✨Show Your Sales Experience
Be ready to discuss your previous sales roles, especially in timber or builder’s merchant environments. Highlight specific achievements and how you successfully managed customer relationships.
✨Demonstrate Product Knowledge
Familiarize yourself with the range of timber supplies products offered by the company. Being able to provide sound product advice during the interview will showcase your expertise and enthusiasm for the role.
✨Exhibit Excellent Communication Skills
Practice your telephone manner and face-to-face communication skills. The ability to engage effectively with customers is crucial, so be prepared to demonstrate this during the interview.
✨Prepare for Cold Calling Scenarios
Since cold calling is part of the job, think of strategies you would use to approach potential customers. Be ready to discuss how you would generate new business and follow up on quotes.
