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- Tasks: Drive new business growth by building strong client relationships and consulting on IT solutions.
- Company: Join CCS Media, a leading IT solutions provider, now part of Advania UK.
- Benefits: Enjoy hybrid working, a pension scheme, life insurance, and extra holiday on your birthday.
- Why this job: Gain industry training, develop your sales skills, and work in a supportive team environment.
- Qualifications: 6+ months in telesales or outbound roles; excellent communication and CRM skills required.
- Other info: Work 3 days in the office and 2 days remote; apply now to kickstart your career!
The predicted salary is between 20000 - 30000 £ per year.
Telesales Account Manager | Leeds | Hybrid working – 3 days in the office and 2 days remote| Up to £25,000 (DOE) + Monthly Bonus + Industry Training & Development
CCS Media, now part of the Advania UK family, is a trusted IT solutions provider delivering cutting edge technology and services to businesses across the UK. Joining Advania UK, strengthens our position as a leading IT solutions provider and enhances our ability to offer clients a broader range of services and tailored IT solutions with expanded capabilities and a deeper commitment to innovation and growth
We are looking for a proactive Telesales Account Manager to join our Leeds Sales Team. You’ll play a pivotal role in driving new business growth by building and maintaining strong clients relationships.
You shall leverage CCS Media’s vast portfolio of technology products, solutions and services, to net new customers. We shall provide industry training for all new intakes making sure you are confident in consulting with customers on their IT requirements
What can CCS Media give to you?
- Pension scheme
- Life insurance
- Access to private GP consultations for you and your family
- An extra day’s holiday on top of your usual entitlement on your birthday
Are you the right person for us?
- 6+ months experience within a telesales, outbound or new business role (any sector / industry)
- Excellent communication and interpersonal skills
- Ability to build and maintain long-term relationships with clients
- Good organisational and time management skills
- Proficiency in using CRM software and Microsoft Office Suite
- Self-motivated, proactive, and results-oriented
- Ability to work independently and as part of a team
- Resilience and ability to handle rejection and overcome obstacle
What will your role as a Telesales Account Manager look like?
- Develop and maintain strong relationships with net new clients
- Identify client needs and provide appropriate IT products, solutions and services
- Regularly review client accounts to ensure high levels of customer satisfaction and retention
- Proactively contact potential clients via phone, email, and other communication channels
- Conduct thorough research to identify new business opportunities
- Present and demonstrate CCS Media’s product and service offerings to clients
- Negotiate contracts and close sales to achieve individual
- Provide exceptional customer service and support to customers
- Handle client inquiries, issues, and complaints in a timely and professional manner
- Maintain accurate and up-to-date records of all sales activities and client interactions in the CRM system
- Analyse sales data to identify trends and opportunities for addition upsell / cross sell
- Work closely with other departments to ensure a seamless customer experience
- Participate in team meetings, training sessions, and sales events
If you are ready to start your career at CCS Media, then click APPLY now! We can’t wait to hear from you!
Telesales Account Manager employer: Talent Finder Jobs
Contact Detail:
Talent Finder Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Account Manager
✨Tip Number 1
Familiarize yourself with CCS Media's product portfolio. Understanding the technology solutions and services we offer will help you confidently engage with potential clients and demonstrate how our offerings can meet their needs.
✨Tip Number 2
Practice your communication skills! Since this role heavily relies on building relationships, being able to articulate your thoughts clearly and persuasively will set you apart from other candidates.
✨Tip Number 3
Research the IT industry trends and challenges. Being knowledgeable about current market conditions will allow you to have informed conversations with clients and position yourself as a trusted advisor.
✨Tip Number 4
Network with professionals in the telesales and IT sectors. Building connections can provide valuable insights and potentially lead to referrals or recommendations that could help you land the job.
We think you need these skills to ace Telesales Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in telesales or outbound roles. Emphasize your communication skills and any achievements in building client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and how your skills align with the job description. Mention your ability to handle rejection and your proactive approach to sales.
Showcase Your CRM Proficiency: If you have experience with CRM software, be sure to mention it in your application. Highlight how you've used it to manage client interactions and sales activities effectively.
Prepare for Potential Questions: Think about common interview questions related to telesales and client management. Prepare examples from your past experiences that demonstrate your resilience and results-oriented mindset.
How to prepare for a job interview at Talent Finder Jobs
✨Showcase Your Communication Skills
As a Telesales Account Manager, excellent communication is key. Practice articulating your thoughts clearly and confidently. Be prepared to demonstrate how you've effectively communicated with clients in the past.
✨Highlight Your Relationship-Building Experience
This role requires building long-term relationships with clients. Share specific examples of how you've successfully maintained client relationships in previous roles, emphasizing your proactive approach.
✨Demonstrate Your Resilience
Telesales can be challenging, so it's important to show that you can handle rejection and stay motivated. Prepare to discuss times when you've faced obstacles and how you overcame them.
✨Familiarize Yourself with CCS Media's Offerings
Research CCS Media's products and services before the interview. Being knowledgeable about their portfolio will help you answer questions confidently and show your genuine interest in the company.
