Lodge Manager

Lodge Manager

Pinner Full-Time 18000 - 27000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage daily operations and provide excellent customer service at our retirement lodge.
  • Company: Join Churchill Estates Management, a leader in retirement living with a focus on community.
  • Benefits: Enjoy a competitive salary, Monday to Friday hours, and great employee perks.
  • Why this job: Be part of a supportive team making a positive impact in residents' lives.
  • Qualifications: Experience in administration and customer service is essential.
  • Other info: Located in Pinner, this role offers a friendly work environment.

The predicted salary is between 18000 - 27000 £ per year.

Salary: £22,500 per annum, plus excellent benefits

Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch

Location: Heath Lodge, Pinner - HA5 5PB

About the role

Churchill Estates Management are offering an exciting opportunity for someone who loves working with people, coupled with a background in administration and customer service to join our retirement development as a Lodge.

Lodge Manager employer: Churchill Estates Management Ltd

At Churchill Estates Management, we pride ourselves on fostering a supportive and inclusive work culture that values teamwork and personal growth. As a Lodge Manager at our Heath Lodge location, you will enjoy a competitive salary alongside excellent benefits, while having the opportunity to make a meaningful impact in the lives of our residents. We are committed to your professional development, ensuring you have the resources and training needed to thrive in your role.
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Contact Detail:

Churchill Estates Management Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lodge Manager

✨Tip Number 1

Familiarise yourself with the retirement sector and the specific needs of residents in a lodge environment. Understanding the unique challenges and joys of working with older adults will help you stand out during interviews.

✨Tip Number 2

Network with current Lodge Managers or professionals in the retirement community. Engaging in conversations can provide valuable insights into the role and may even lead to referrals.

✨Tip Number 3

Prepare to discuss your customer service experience in detail. Think of specific examples where you've gone above and beyond for clients, as this will demonstrate your commitment to resident satisfaction.

✨Tip Number 4

Research Churchill Estates Management and their values. Being able to articulate how your personal values align with theirs can make a strong impression and show that you're genuinely interested in the position.

We think you need these skills to ace Lodge Manager

Customer Service Skills
Administrative Skills
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Time Management
Attention to Detail
Teamwork
Conflict Resolution
Organisational Skills
Empathy
Adaptability
Basic IT Skills
Multitasking

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Lodge Manager position. Tailor your application to highlight relevant experience in administration and customer service.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service and administration. Use bullet points to make it easy to read and focus on achievements that demonstrate your suitability for the role.

Write a Strong Cover Letter: In your cover letter, express your passion for working with people and how your background aligns with the values of Churchill Estates Management. Be specific about why you want to work at Heath Lodge and what you can bring to the team.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Churchill Estates Management Ltd

✨Show Your People Skills

As a Lodge Manager, you'll be working closely with residents and staff. Make sure to highlight your experience in customer service and how you effectively communicate with different personalities.

✨Demonstrate Your Administrative Experience

Churchill Estates Management values strong organisational skills. Be prepared to discuss your previous administrative roles and how you've managed tasks efficiently, especially in a busy environment.

✨Research the Company Culture

Understanding the ethos of Churchill Estates Management will help you align your answers with their values. Familiarise yourself with their mission and any recent news about the company to show your genuine interest.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and future opportunities within the company. This shows your enthusiasm and helps you gauge if it's the right fit for you.

Lodge Manager
Churchill Estates Management Ltd
Location: Pinner
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