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- Tasks: Manage property relationships, negotiate renewals, and deliver top-notch customer service.
- Company: Join Thornley Groves, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts, wellbeing resources, extra holiday days, and professional development support.
- Why this job: No weekends, a fun culture, and a chance to grow your career in a supportive environment.
- Qualifications: No prior experience needed; just bring your communication skills and a positive attitude!
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
The predicted salary is between 22500 - 24000 £ per year.
Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
This is a full-time, permanent position located in Altrincham, Manchester. No previous property management experience necessary. You'll enjoy a standard work week of Monday to Friday, no weekend work! The salary ranges from £22,500 - £24,000.
Let's talk about the role. It involves:
- Preparing and negotiating tenancy renewals
- Completing property inventories & carrying out regular property inspections
- Maintaining & reporting accurate file notes
- Delivering exceptional customer service
We're looking for individuals with qualities such as:
- Excellent Customer Service Skills
- Articulate thinker
- Great Communicator
- Comfortable working in a busy office
At Thornley Groves, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here’s what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers.
- Our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- Our company socials bring our people together.
We value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Property Relationship Manager employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Relationship Manager
✨Tip Number 1
Familiarise yourself with the local property market in Altrincham. Understanding the area, its amenities, and property trends will help you engage more effectively with potential clients and demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your customer service skills. Since the role emphasises exceptional customer service, consider role-playing scenarios or practicing responses to common client queries to showcase your communication abilities during the interview.
✨Tip Number 3
Network with current employees or industry professionals. Connecting with people in the property sector can provide insights into the company culture at Thornley Groves and help you tailor your approach when applying.
✨Tip Number 4
Prepare questions that reflect your interest in the company's values and benefits. Asking about their professional development opportunities or team dynamics can show your enthusiasm for being a part of their team.
We think you need these skills to ace Property Relationship Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and required skills for the Property Relationship Manager position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant skills, experiences, and achievements. Emphasise your customer service skills and any experience in fast-paced environments, even if it's not directly related to property management.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Thornley Groves and how you can contribute to their team. Use examples to demonstrate your communication skills and ability to deliver exceptional customer service.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the property management field.
How to prepare for a job interview at LinkedIn
✨Showcase Your Customer Service Skills
As a Property Relationship Manager, exceptional customer service is key. Prepare examples of how you've successfully handled customer interactions in the past, demonstrating your ability to communicate effectively and resolve issues.
✨Research Thornley Groves
Familiarise yourself with Thornley Groves and its values. Understanding their approach to property management and customer care will help you align your answers with their expectations during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role and how you would address them, particularly in busy office environments.
✨Emphasise Your Communication Skills
Being an articulate thinker and great communicator is crucial for this role. Practice explaining complex ideas simply and clearly, as you'll need to convey information effectively to clients and colleagues alike.
