Customer Support Technician

Customer Support Operative – £31,000 + Bonus + VanHours: Mon–Thu , Fri early finish (40 hours/week)Location: Various sites across the regionOn behalf of our client, a prestigious five-star housebuilder, we’re seeking a skilled and customer-focused operative to carry out minor joinery, tiling, and general maintenance works in customers’ homes during their two-year warranty period. This role is ideal for someone who has experience working in residential properties and understands the importance of professionalism, respect, and top-quality finishes.Salary & Benefits:£31,000 per yearAnnual bonus – up to 5% based on overall business unit performanceCompany van for business use only + fuel cardAll tools providedOngoing training and development opportunitiesFriday early finish – start your weekend sooner!Excellent retail discountsCompany-funded life insurance and private healthcareQuality pension scheme with company contributionsDiscounted house purchase scheme, car leasing scheme, and share plansOption to tailor benefits – buy extra annual leave, add dependants to coverKey Responsibilities:Visit customer homes to inspect and complete remedial worksCarry out tasks including joinery, tiling, and other general maintenanceKeep customers informed and reassured throughout the workMaintain excellent workmanship while working efficiently and safelyAbout You:Skilled in joinery and tiling (or willing to train)Previous experience working in customers’ homesProfessional, approachable, and solution-focusedAble to work independently and manage your own workloadFull, clean driving licenceInclusivity StatementOur client is committed to creating a diverse and inclusive workforce. They actively collaborate with individuals who have disabilities and long-term health conditions to ensure barriers are removed when it comes to employment opportunities. Applicants who declare a disability and meet the minimum role requirements will be guaranteed an interview.If you take pride in your work, enjoy variety, and want to join a five-star team that values craftsmanship and customer care, we’d love to hear from you.