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- Tasks: Lead cleaning operations across multiple retail sites and inspire your team to deliver excellence.
- Company: Join Distinct Group, a top facilities management company in London focused on premium environments.
- Benefits: Enjoy quarterly bonuses, private health insurance, and fun team socials.
- Why this job: Be part of a high-growth company with clear career progression and a supportive culture.
- Qualifications: 5+ years in operations management, BICSc training, and a full UK driving licence required.
- Other info: Distinct Group values diversity and is committed to an inclusive workplace.
The predicted salary is between 40000 - 52000 £ per year.
Retail Cleaning Operations Manager | Distinct Group
Location : London | Salary: £50,000 – £52,000 (DOE)
Department : Operations | Reports To: Head of Operations
About Us
Based in the heart of London, Covent Garden, Distinct Group is a leading facilities management company specialising in premium commercial environments. We're committed to service excellence, sustainability, and employee well-being. We foster a vibrant company culture where innovation, collaboration, and professional growth are at the heart of everything we do.
The Role
We’re hiring a proactive Retail Cleaning Operations Manager to lead service delivery across multiple sites. You’ll inspire teams, manage operations, and maintain our high standards. This role is based on-site and in the office with regular travel to client locations.
Key Responsibilities
- Lead Area Supervisors to deliver exceptional service.
- Ensure compliance with health & safety standards (COSHH, RAMS).
- Build strong client relationships and resolve issues promptly.
- Manage budgets, resources, and inventory efficiently.
- Drive innovation to improve operational performance.
What We’re Looking For
Must-Have:
- 5+ years in operations and in management.
- BICSc training and IOSH certificate.
- Proficiency in Microsoft Office and Client Management Systems.
- Full UK driving licence.
Nice to Have:
- NEBOSH certification.
- Knowledge of the retail and commercial sectors.
Why Join Us?
- High-Growth Leader: Be part of a rapidly expanding company leading the UK in retail facilities management.
- Quarterly Performance Bonuses: Recognising and rewarding your hard work.
- Private Health Insurance: Comprehensive coverage for you and your family.
- Team Socials: Enjoy company-funded socials, including Christmas parties, team days out, birthday celebrations, and regular team drinks.
- Career Growth: Clear progression and training opportunities.
- Impact: Direct influence on operational success.
- Culture: Work with a fun, dynamic team of professionals in a supportive and sustainability-focused environment.
Ready to Lead?
Click Apply Now on LinkedIn or send your CV and cover letter to
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Distinct Group is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Cleaning Operations Manager employer: Distinct Group
Contact Detail:
Distinct Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operations Manager
✨Tip Number 1
Familiarize yourself with the latest trends in facilities management, especially in retail environments. This knowledge will help you demonstrate your understanding of the industry during interviews and show how you can drive innovation at Distinct Group.
✨Tip Number 2
Network with professionals in the facilities management sector. Attend industry events or join relevant online forums to connect with others who may have insights or connections that could help you land this role.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your leadership skills and ability to manage operations effectively. Highlight instances where you've improved service delivery or resolved client issues promptly.
✨Tip Number 4
Research Distinct Group's company culture and values. Be ready to discuss how your personal values align with theirs, particularly around sustainability and employee well-being, as this will resonate well during your interview.
We think you need these skills to ace Cleaning Operations Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with Distinct Group's values and culture. Highlight how your personal values align with their commitment to service excellence, sustainability, and employee well-being in your application.
Tailor Your CV: Make sure your CV reflects your 5+ years of experience in operations and management. Emphasize relevant skills such as team leadership, compliance with health & safety standards, and budget management.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss specific examples of how you've driven innovation and improved operational performance in previous positions.
Highlight Relevant Certifications: Mention your BICSc training and IOSH certificate prominently in your application. If you have NEBOSH certification or knowledge of the retail and commercial sectors, be sure to include that as well.
How to prepare for a job interview at Distinct Group
✨Showcase Your Leadership Skills
As a Retail Cleaning Operations Manager, you'll be leading teams. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past.
✨Demonstrate Compliance Knowledge
Familiarize yourself with health and safety standards relevant to the role, such as COSHH and RAMS. Be ready to explain how you ensure compliance in your previous roles.
✨Highlight Your Client Relationship Management
Building strong client relationships is key. Prepare to share specific instances where you've resolved client issues or improved client satisfaction in your previous positions.
✨Discuss Innovation in Operations
The role requires driving innovation to enhance operational performance. Think of examples where you've implemented new processes or technologies that led to improved efficiency or service delivery.
