Quality Control Coordinator

QC Coordinator

County Durham

Flavours and Fragrances

Major Talent is partnered with a global player within the flavours and fragrance industry who have facilities throughout North America, Asia, and the UK. We are looking to speak with candidates for an open QC Coordinator position.

As a QC Coordinator, you will undertake specific tasks and responsibilities within the QC Function that will support the team to ensure the department provides the best possible service to its internal and external customers.

Responsibilities as a QC Coordinator

• Retesting of materials for customer complaints including completing root cause analysis, risk assessments and implementing preventative actions;
• Complete Analytical complaint trending analysis to help drive continuous improvement;
• Proactively manage the retesting of out of life materials and stock status for all sites globally;
• Provide or liaise with service contract providers to arrange planned and reactive instrument maintenance;
• Management of equipment and service contracts to safeguard result accuracy and limit equipment failure; ensuring all analytical equipment is maintained and calibrated;
• Support with the sourcing and purchasing of new equipment;
• Ensure status of test results is communicated to internal parties and advising of potential delays in test results;
• Coordinate daily priorities to the team to ensure the function deliverables are achieved, including IP/FP/RM sampling/turnaround times to ensure achievement of OTIF targets & other department objectives and goals;
• Responsible for maintaining written work instructions and introducing new instructions or updating existing instructions as appropriate;
• To continuously review quality control processes, procedures and capabilities in order to sustain the most cost effective and efficient methods for meeting quality requirements, and making recommendation for improvement as appropriate;
• Complete QC Projects;
• Support with stock management to ensure materials are in a saleable status;
• Operate GCMS;
• Provide method development for new and existing materials;
• Lead the risk assessment programme for the QC function;
• Maintain and improve housekeeping standards within the laboratory; ensure areas are maintained in a clean and safe working condition; and support a ‘Safety First’ culture; promoting positive behavioural safety;
• Ensure the team comply with Quality Management Systems relating to QC/QA/Food Safety; investigate and report on non-conformances;
• Undergo and provide training as required;
• Oversee the day to day running of the laboratory in the Quality Managers absence;
• Responsibility for the training and development of team members; identifying training interventions and creating/developing ‘competency frameworks’ based around SOP’s, Equipment, Instructions.
• Assessment of team members competency against the training frameworks for ‘on the job’ training; via an auditing programme; maintain records within company systems;
• Monitor and control overtime working, attendance and holidays along with managing the performance and discipline of direct reports.

Skills required to be a QC Coordinator

• Minimum Degree Level Chemistry (or equivalent)
• Laboratory based analytical experience. Experience of GLC, GCMS, titrations and other wet chemistry analysis is essential. Method development and validation is desirable.
• Good communicator who is self motivated, dedicated and well organized.
• Someone who strives for continuous improvement.
• Good working knowledge and experience of a laboratory.