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- Tasks: Join our team as a Portfolio Administrator, resolving queries and supporting asset managers.
- Company: Be part of a leading renewable energy company in the UK and Northern Europe.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Gain hands-on experience in a fast-paced industry while making a positive impact on the environment.
- Qualifications: Must have experience with CRM systems and MS Office; strong communication skills are essential.
- Other info: Flexible role that adapts to the changing demands of our diverse customer portfolio.
The predicted salary is between 28800 - 43200 £ per year.
Administrator My client is looking for a portfolio Administrator to report into the portfolio manager and be part of a team responsible for the timely resolution of queries from asset managers and owners. My cleint is a market leader in the renewable energy sector in the UK and across Northern Europe. Role responsibilities: Responding to customers or clients’ inquiries and concerns. Working closely with our field-based Engineers, taking responsibility for prioritising and planning field jobs according to severity. Processing engineers job sheets. Liaising and booking of sub contactors. Arrange and book ferries and hotels, as required. Producing customer information packs in accordance with the contract service level agreement. Producing monthly reports where you will extract, manipulate, and input data. Continuous management of document control. (Purchase order, goods received, invoicing etc) Supporting with site performance monitoring, completing basic fault analysis. Control of key component stock, including but not limited to procurement, deliveries, and stock management. Flexible and adaptable to be able to cope with the ever-changing demands of our customer portfolioSkills and competencies: Experience in working with CRM systems and MS office suite, Word & Excel essential. Excellent communication and organisational skills. Good customer service skills and confident telephone manner. Process documents efficiently, ensuring all correspondence is accurate and in a timely fashion. Able to work under pressure, meeting tight deadlines in a demanding environment. Can multitask and meet changing deadlines. Commercially astute, able to identify key value driverServices advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website
Portfolio Administrator employer: Gold Group
Contact Detail:
Gold Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portfolio Administrator
✨Tip Number 1
Familiarize yourself with the renewable energy sector, especially in the UK and Northern Europe. Understanding the industry trends and challenges will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your CRM systems and MS Office skills, particularly Excel. Being able to showcase your proficiency in data manipulation and reporting can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed customer inquiries or resolved issues in previous roles. This will highlight your excellent communication and customer service skills, which are crucial for this position.
✨Tip Number 4
Demonstrate your ability to multitask and work under pressure by sharing specific instances where you've met tight deadlines. This will show that you can thrive in a demanding environment, which is essential for the Portfolio Administrator role.
We think you need these skills to ace Portfolio Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Portfolio Administrator position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have with CRM systems, MS Office Suite, and customer service. Provide specific examples of how you've successfully managed similar tasks in the past.
Showcase Communication Skills: Since excellent communication is crucial for this role, include examples that demonstrate your strong verbal and written communication skills. Mention any experiences where you effectively resolved customer inquiries or collaborated with teams.
Tailor Your Application: Customize your cover letter to reflect your understanding of the renewable energy sector and the specific demands of the role. Show enthusiasm for the company and explain why you would be a great fit for their team.
How to prepare for a job interview at Gold Group
✨Show Your Organizational Skills
As a Portfolio Administrator, you'll need to demonstrate your excellent organizational skills. Be prepared to discuss specific examples of how you've managed multiple tasks or projects simultaneously, especially under tight deadlines.
✨Highlight Your Communication Abilities
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've successfully handled customer inquiries or resolved conflicts in the past.
✨Familiarize Yourself with CRM Systems
Since experience with CRM systems is essential, make sure you can discuss your familiarity with these tools. If possible, mention specific systems you've used and how they helped you manage customer relationships effectively.
✨Demonstrate Flexibility and Adaptability
The job requires someone who can adapt to changing demands. Prepare to share instances where you've had to adjust your priorities quickly and how you managed to stay productive despite unexpected challenges.
