At a Glance
- Tasks: Join our award-winning apprenticeship and provide exceptional customer service at EE.
- Company: EE is a leading mobile network known for its innovative approach and supportive culture.
- Benefits: Enjoy a competitive salary, discounts on products, travel loans, and healthcare options.
- Why this job: Kickstart your career in a diverse, inclusive environment with plenty of growth opportunities.
- Qualifications: No specific background needed, just bring your energy, talent, and ambition!
- Other info: Start date is February 24, 2025; apply now to join the EE family!
The predicted salary is between 20000 - 28000 £ per year.
## Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity **Where** : EE Warrington **Full time** : Permanent **Salary** : £20,280 per year **Hourly rate:** £10.40 **Start Date** : 24 February 2025 ## **The Role** Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE. Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network. We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. ## **Your Future With Us ** We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. **Wondering If You’re What We’re Looking For?** We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. ## **Wondering What’s In It For You?** Being part of the EE family brings a huge number of benefits including the below: * A great starting salary of £20,280 plus incentives throughout the year * Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. * Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. ## * Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts. * Volunteering days, so you can give back to your local community. * Optional Private Healthcare and Dental, to protect you and your family. * The smaller bits like; free tea and coffee, and even a concierge ## **What Are You Waiting For?** If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!
Apprentice Customer Service Advisor - Award-winning Apprenticeship Scheme (Apply in minutes) employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Customer Service Advisor - Award-winning Apprenticeship Scheme (Apply in minutes)
✨Tip Number 1
Show your enthusiasm! When you reach out or interact with us, let your passion for customer service shine through. We love candidates who are excited about the opportunity to learn and grow with us.
✨Tip Number 2
Familiarize yourself with EE's values and culture. Understanding our commitment to diversity and community will help you align your responses during any conversations with us.
✨Tip Number 3
Prepare to discuss your previous experiences, even if they are not directly related to customer service. Highlight any situations where you demonstrated teamwork, problem-solving, or communication skills.
✨Tip Number 4
Be ready to ask questions! Show your interest in the role by preparing thoughtful questions about the apprenticeship scheme, training opportunities, and career progression within EE.
We think you need these skills to ace Apprentice Customer Service Advisor - Award-winning Apprenticeship Scheme (Apply in minutes)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in an Apprentice Customer Service Advisor. Highlight the skills and qualities they value, such as charm, enthusiasm, and a desire to learn.
Tailor Your CV: Customize your CV to reflect your relevant experiences and skills that align with the role. Emphasize any customer service experience or teamwork skills you have, even if they come from volunteer work or school projects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention why you want to join EE and how you can contribute to their commitment to exceptional customer service.
Highlight Your Ambition: In your application, express your eagerness to learn and grow within the company. Discuss your career aspirations and how the apprenticeship aligns with your goals, showing that you are ready to embrace the opportunities EE offers.
How to prepare for a job interview at EE
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the opportunity to join EE. Share why you are passionate about customer service and how you can contribute to creating a positive experience for customers.
✨Demonstrate Your Learning Mindset
Since this is an apprenticeship, highlight your willingness to learn and grow. Discuss any previous experiences where you have taken the initiative to learn something new or improve your skills.
✨Emphasize Teamwork
EE values a family-like environment, so be prepared to talk about your experiences working in teams. Share examples of how you have collaborated with others to achieve a common goal.
✨Be Yourself
EE celebrates diversity and individuality. Don’t hesitate to showcase your unique personality during the interview. Authenticity can help you stand out and show that you would fit well within their community.