Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage orders, deliveries, returns, and customer communications in a fast-paced environment.
- Company: Join a dynamic team focused on exceptional customer service in the wholesale industry.
- Benefits: Enjoy a hybrid work model and a competitive salary of £24,000 per annum.
- Why this job: Be part of a growing company where your skills can shine and make a real impact.
- Qualifications: Experience in customer service and proficiency in Microsoft Office are essential; SAP knowledge is a plus.
- Other info: This is a fixed-term contract until January 2026.
The predicted salary is between 24000 - 33600 £ per year.
Job Advert: Wholesale Customer Service Administrator (FTC)
Location: Nottingham (Hybrid)
Salary: £24,000 per annum
Contract: Fixed Term Contract until January 2026
Are you passionate about delivering exceptional customer service in a fast-paced and dynamic environment? We’re looking for a proactive and dedicated Wholesale Customer Service Administrator to join our team. This is a fantastic opportunity to play an important role in supporting a group of customers through the efficient management of orders, deliveries, returns, and debit notes.
As our CSR, you will:
- Manage order processing and ensure timely deliveries.
- Handle returns and reconcile customer debit notes.
- Communicate effectively with customers, maintaining clear and concise correspondence in line with policies and procedures outlined in our Customer Service manual.
- Work closely with internal teams to ensure customer satisfaction and service excellence.
What we’re looking for:
- Proven experience in customer service.
- Experience within the wholesale or related industry is highly advantageous.
- SAP experience is very desirable.
- Excellent organisational skills, with a methodical, accurate approach.
- Strong analytical skills and attention to detail.
- Proficiency in Microsoft Office (with intermediate Excel skills being an advantage).
- Outstanding verbal and written communication skills.
- A customer-oriented mindset and ability to solve problems efficiently.
- Ability to thrive in a fast-paced, team-oriented environment.
If you're ready to bring your skills and passion to a growing company, we’d love to hear from you!
Wholesale Customer Service Administrator (FTC) employer: Euro London Appointments
Contact Detail:
Euro London Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Customer Service Administrator (FTC)
✨Tip Number 1
Familiarize yourself with the wholesale industry and its specific customer service challenges. Understanding the nuances of order processing, returns, and customer communication in this sector will give you a significant edge during interviews.
✨Tip Number 2
Highlight any experience you have with SAP or similar systems. If you don’t have direct experience, consider taking a quick online course to familiarize yourself with the basics, as this could set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed customer inquiries or resolved issues in previous roles. Being able to share specific instances where you demonstrated strong analytical skills and attention to detail will showcase your fit for the role.
✨Tip Number 4
Practice your communication skills, both verbal and written. Since the role requires clear correspondence with customers, being able to articulate your thoughts clearly and concisely will be crucial during the interview process.
We think you need these skills to ace Wholesale Customer Service Administrator (FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service, particularly in the wholesale industry. Emphasize any specific roles where you managed orders, deliveries, or returns.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to thrive in a fast-paced environment. Mention your familiarity with SAP and Microsoft Office, especially Excel, as these are desirable skills for the role.
Highlight Communication Skills: In both your CV and cover letter, emphasize your outstanding verbal and written communication skills. Provide examples of how you've effectively communicated with customers in previous roles.
Showcase Problem-Solving Abilities: Include specific examples in your application that demonstrate your problem-solving skills and customer-oriented mindset. This will help illustrate your capability to handle challenges efficiently.
How to prepare for a job interview at Euro London Appointments
✨Showcase Your Customer Service Experience
Be prepared to discuss your previous roles in customer service, especially in the wholesale industry. Highlight specific examples where you successfully managed orders or resolved customer issues.
✨Demonstrate Your Organizational Skills
Since the role requires excellent organizational skills, come ready to explain how you prioritize tasks and manage time effectively. You might want to share a situation where your methodical approach led to successful outcomes.
✨Familiarize Yourself with SAP
If you have experience with SAP, be sure to mention it during the interview. If not, take some time to learn the basics, as this knowledge could set you apart from other candidates.
✨Prepare for Communication Scenarios
Practice how you would handle various customer interactions. Be ready to demonstrate your verbal and written communication skills by discussing how you would maintain clear correspondence with customers.
