Client Service Agent

Client Service Agent

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for clients at our Camera Rental Desk.
  • Company: Join VMI, a top-notch camera rental company in West London.
  • Benefits: Enjoy a competitive salary and pension plan.
  • Why this job: Dive into the film industry and work with exciting projects!
  • Qualifications: No specific experience needed, just a passion for customer service.
  • Other info: Located near North Acton Tube for easy commuting.

The predicted salary is between 30000 - 42000 £ per year.

Job Description

Client Contact Camera Rental Desk

Location:

  • VMI, West London (North Acton Tube)

Competitive Salary + Pension

VMI is a well-established camera rental company, supplying high-end camera kits to feature films, documentaries, commercials, and dramas. We are looking for a Client Contact to join our busy Camera Rental Desk.

About the Role

As a key member of our rental team, you will be the first point of co…

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Client Service Agent employer: VMI.TV Ltd

At VMI, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of West London. Our team-oriented culture fosters collaboration and creativity, while our commitment to employee growth ensures that you will have ample opportunities for professional development. With competitive salaries, a pension plan, and the chance to work with cutting-edge camera technology, VMI is the perfect place for those seeking a rewarding career in the film industry.
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Contact Detail:

VMI.TV Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Service Agent

✨Tip Number 1

Familiarize yourself with the latest camera equipment and rental processes. Being knowledgeable about the products we offer will help you stand out during the interview.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've successfully handled client inquiries or resolved issues in previous roles. This is crucial for a Client Service Agent position.

✨Tip Number 3

Network with professionals in the film and camera rental industry. Attend local events or join online forums to connect with potential colleagues and learn more about the company culture at VMI.

✨Tip Number 4

Research VMI's recent projects and clients. Understanding our work will not only prepare you for the interview but also demonstrate your genuine interest in joining our team.

We think you need these skills to ace Client Service Agent

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Technical Knowledge of Camera Equipment
Time Management
Multitasking Abilities
Sales Skills
Teamwork
Adaptability
Conflict Resolution
Organizational Skills
Product Knowledge
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Client Service Agent position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or roles that involved direct client interaction. Use specific examples to demonstrate your ability to handle inquiries and provide excellent service.

Showcase Your Communication Skills: Since this role involves being the first point of contact, make sure to highlight your strong communication skills. Provide examples of how you've effectively communicated with clients in past roles.

Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the company. Mention why you want to work at VMI and how you can contribute to their team.

How to prepare for a job interview at VMI.TV Ltd

✨Know the Company

Familiarize yourself with VMI and its services. Understand their role in the film and media industry, and be ready to discuss how your skills can contribute to their success.

✨Showcase Your Communication Skills

As a Client Service Agent, effective communication is key. Prepare examples of how you've successfully interacted with clients in the past, highlighting your ability to handle inquiries and resolve issues.

✨Demonstrate Problem-Solving Abilities

Think of scenarios where you had to think on your feet or solve unexpected problems. Be ready to share these experiences, as they will showcase your ability to thrive in a busy rental environment.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you understand if it's the right fit for you.

Client Service Agent
VMI.TV Ltd
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  • Client Service Agent

    London
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-03-09

  • V

    VMI.TV Ltd

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