Quality Assurance Manager

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Sales & Marketing Director | Logistics | Despatch (customer success) @ Radnor Hills | Management and Leadership

About Radnor Hills

Radnor Hills is an award-winning leading soft drinks producer based in beautiful countryside at Heartsease in Knighton, Powys.

Established in 1990 by founder William Watkins, independent and family-owned, Radnor Hills produces over 400 million still, sparkling and flavoured water drinks every year.

Our brands include a full range of Radnor Hills spring water, Heartsease Farm, Radnor Splash, and our market-leading range of school-approved children’s drinks, Radnor Fizz.

Radnor’s diverse drinks portfolio is all made using exceptionally pure Welsh spring water sourced from our family farm’s land, just minutes from the production line for maximum freshness.

Environmental sustainability is a bedrock of our company. We have been a zero-to-landfill site since 2018 and have an on-site state-of-the-art recycling facility and an expert in-house team to facilitate this. Our environmental management system and site have been certified to ISO 14001 standards.

All of Radnor’s products are fully recyclable – our plastic bottles and shrink wraps are 100% recyclable and are also made up of 30% recycled material, our cartons are straw free, and our aluminium cans are infinitely recyclable and sourced only 65 miles from our farm in the heart of the Welsh countryside.

In 2023, we opened new expanded production facilities, a quality assurance laboratory and a state-of-the-art office complex and invested £1.8 million in a new solar farm to help power our operations, which now delivers 25% of our electricity.

Radnor is a multi-format facility manufacturing glass, PET, cans and Tetra Pak all from one site. Our customers include all the major multiples as well as schools and independent retailers.

The Role

We are looking for a qualified professional to join our team as Quality Assurance Manager. You may have the exact knowledge and skills we are looking for or you might be looking to take the next step in your career. You will oversee the quality management systems and the quality control and inspection process to ensure compliance with regulatory and industry standards.

Main duties will include:

1. Develop, implement, and maintain the company’s QMS including policies and procedures.
2. Manage quality control inspections and testing to include raw materials, in-process products and finished products.
3. Lead and report on QC investigations for non-conforming product, taking the necessary actions as required.
4. Conduct internal audits of the QMS and identify improvements and manage non-conformances.
5. As the Company’s main point of contact, you will take the lead on external audits such as BRC and against various supermarket standards ensuring we are always ‘audit ready’.
6. Taking a key role as part of the HACCP team.
7. Provide expert guidance and training on quality related matters to other managers and departments.
8. Manage a small QA team to include time and attendance records, conducting regular reviews and identifying training requirements.

Candidate requirements:

1. Extensive knowledge and proven track record as a Quality professional within a food or drink manufacturing environment.
2. Certified Internal Auditor along with Level 3 HACCP.
3. Strong interpersonal and influencing skills.
4. Analytically minded with the ability to problem solve under pressure.
5. Sound leadership qualities.
6. Flexible with a ‘can-do’ attitude.

Hours and Location:

• This role is based at our main site in Knighton, Powys and you will be required to work 40-hours per week, Monday to Friday. We offer a competitive salary dependant upon experience.

If you have what it takes to join our team, we’d love to hear from you!

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Quality Assurance
• Industries
• Food and Beverage Services

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