Senior Account Manager

Job Description:

Job Title: Senior Account Manager

Location: Milton Keynes one day per week/remote

Company: CyberOne (Cyber Security Managed Service Provider)

About Us:

Founded in 2005, CyberOne is a leader in Managed, Detection and Response. With 20 years of experience utilising cutting-edge technology, our team delivers secure business outcomes for some of the world's most admired brands. We harness the Microsoft Security portfolio, combined with our own proprietary technology, to give complete comprehensive Cyber Security resilience. Our expertly managed SecOps team is staffed with experienced “eyes on 24×7”, ensuring our clients can defend at speed. CyberOne is credited and authorised by the world’s leading standards bodies such as the National Cyber Security Centre (NCSC) and CREST in Security Operations Centre, Incident Response and Penetration testing. We are a Microsoft Security partner and have a unique approach to deliver MXDR and Security Managed Services to our global client base. We care about providing the best possible service and reducing business risk, and our values reflect this: customer first, relentless innovation, act kind-be kind, be awesome-demand awesome and execute 100%.

The Role:

CyberOne is seeking an experienced, dynamic and driven Account Developer to focus on developing our existing company accounts within the UK and overseas. The ideal candidate is a motivated individual with exceptional energy, passion, and initiative for identifying new revenue streams and growing customer relationships.

Candidates must have experience in account management and have industry experience, coming from an IT Vendor, Distribution, or Reseller background.

Duties and Responsibilities:

• Develop and implement strategies to grow revenue within existing company accounts.
• Identify and pursue new revenue streams within assigned accounts.
• Build and maintain strong, effective relationships with key stakeholders to foster growth opportunities.
• Collaborate closely with the Professional Services team to ensure high customer satisfaction.
• Promote and sell comprehensive solutions including software, services, and support to guarantee customer success.
• Partner with Marketing to organise and participate in seminars, trade shows, and other marketing events.
• Work with Channel and Enterprise Directors to provide training on CyberOne's products, services, pricing, and operational processes.
• Travel to engage with existing customers to sustain and grow market share.
• Plan, coordinate, and execute impactful sales presentations to inform, persuade, and close business deals.
• Develop and promote innovative ways for CyberOne to stand out in the marketplace.
• Acquire in-depth knowledge of CyberOne’s services, market trends, competitive landscape, and strategies to secure additional business from competitors.

The ideal candidate:

• What you bring to the team:
• Proven track record in account management with a strong understanding of technology.
• Comfortable working in a dynamic environment with a fast-growing customer base.
• Bachelor’s degree.
• 3+ years of relevant experience in cybersecurity sales or account management.
• Ability to plan and achieve goals independently while managing multiple complex tasks.
• Strong presentation and communication skills to effectively convey complex concepts to diverse audiences.
• Highly organised, analytical, and able to overcome sales obstacles with creative approaches.
• Professional, motivated, with excellent project and task management skills.
• Strong analytical and negotiation skills.

Why Join Us?

· Be part of a fast-growing, innovative MSSP with a tight-knit team.

· Competitive compensation package with performance-based incentives.

· A culture that values continuous learning, transparency, and celebrating success.

Company Benefits:

· Private healthcare scheme

· Work-based life insurance scheme

· Company Pension Scheme

· Company team building events and off-sites

· Birthday day off as extra holiday

· 5- and 10-year service awards

· Bi-annual awards for great performance with prize-giving

· Charity days – two paid days off for you to help a charity of your choosing

· Flexible working hours

· Company open feedback process – tell the team how we can, and the company can improve

· A great environment to work in where team spirit and your individual contribution will always be rewarded

· Structured training programmes

· No upper limits or glass ceiling with management opportunities for those who wish to pursue these

Why CyberOne:

We believe people can unlock their full potential in an inclusive environment that celebrates individuality. If our values resonate with you and our vision excites you, join us and help end cyber attacks from the endpoint to everywhere! #CyberDefenders

Diversity and Inclusion:

Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every qualification. At CyberOne, we are dedicated to building a diverse, inclusive, and authentic workplace (#uBu). If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. You may be the right candidate for this or other roles.

Apply today and be part of the CyberOne family.