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For Companies At a Glance
- Tasks: Join us as an AV Support Technician, managing AV systems and providing real-time support.
- Company: Be part of a well-established operation in Swindon with opportunities for growth.
- Benefits: Enjoy competitive pay, benefits, and the chance to work on exciting projects.
- Why this job: This role offers hands-on experience in a dynamic environment with high-profile events.
- Qualifications: Experience in AV systems, IT literacy, and problem-solving skills are essential.
- Other info: Flexible hours and occasional travel to Northampton for maintenance activities.
The predicted salary is between 36000 - 60000 £ per year.
AV Technician
Prospero Integrated are keen to speak to a Audio Visual Technician to join our client on an ongoing freelance basis.
- Day rate – 210.00 paid via umbrella or LTD company
- Freelance
- Birmingham
Responsibilities:
- You will be required to update/ action incidents as they come in and following troubleshooting reported faults.
- Ensuring spares stock equipment is recorded correctly and that as stock is used these are replaced.
- Maintenance/ cleaning of AV/ VC Equipment throughout the building that is in service.
- Support events requiring lightweight audio/vision mixing for a variety of virtual, onsite and hybrid events utilising the Zoom Meeting platform.
- Meeting room support within a white glove environment
- Assisting the wider team in ensuring that you are competent is scheduling yourself to attend incidents across the site.
- Become competent with back end / remote troubleshooting on VC systems across the estate. i.e.- Cisco/ Microsoft Teams rooms.
- Working with teams to resolve faults found across VC Rooms / AV equipment.
- Liaising with the on-site teams across offices, to ensure good communication of updates and resolutions.
Skills Required:
- Experience with audio-visual related systems (3-5 years of AV support preferred)
- Experience with video conferencing, unified communications, and collaboration platforms
- Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams, etc ) and use of AV bridges and interfaces
- Knowledge of IPTV systems
- AMX control
- Audio – Biamp Tesira server. Yamaha LS9-16 audio desk. Audio in includes Biamp ceiling mics, AKG handhelds and lapels.
- Video – projectors, NEC displays, DGX video switch
- Cisco VC codec for hybrid/virtual events connected to Zoom Meeting
- Experience in a field related to providing face-to-face client technical systems support
- Experience in a field related to providing technical systems support
- Experience with supporting internal and external client relationships
- Vendor VC system certification – e.g. Cisco, Poly
- Microsoft Teams – installation and maintenance
Audio Visual Technician employer: Prospero Integrated
Contact Detail:
Prospero Integrated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audio Visual Technician
✨Tip Number 1
Familiarize yourself with the specific AV and UC systems mentioned in the job description. Having hands-on experience or knowledge about these systems will give you an edge during the interview process.
✨Tip Number 2
Highlight any previous experience you have with fault handling and ticket resolution. Be prepared to discuss specific examples where you successfully managed AV-related issues, as this will demonstrate your problem-solving skills.
✨Tip Number 3
Showcase your ability to provide real-time support during high-profile events. If you have experience working under pressure or managing VIP meetings, make sure to mention it, as this is a key aspect of the role.
✨Tip Number 4
Be ready to discuss your IT literacy and understanding of network architecture. This technical knowledge is crucial for the position, so prepare to explain how you've applied it in past roles.
We think you need these skills to ace Audio Visual Technician
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Audio Visual Technician position. Highlight key responsibilities and required skills that match your experience.
Tailor Your CV: Customize your CV to reflect your relevant experience in AV support, fault handling, and user training. Use specific examples that demonstrate your competence in digital AV environments and IT literacy.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for AV technology and your ability to enhance service delivery. Mention any previous experiences where you successfully managed AV systems or provided exceptional support.
Highlight Technical Skills: In your application, emphasize your technical skills related to AV/UC systems, network architecture, and structured cabling. Be specific about your experience with software/firmware updates and troubleshooting.
How to prepare for a job interview at Prospero Integrated
✨Show Your Technical Expertise
Be prepared to discuss your experience with AV and UC systems in detail. Highlight specific projects where you successfully managed AV setups or resolved technical issues, as this will demonstrate your competence in digital AV environments.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've handled faults or problems in the past. Discuss your approach to troubleshooting and provide solutions you implemented, showcasing your ability to take ownership of AV-related tickets through to resolution.
✨Emphasize Communication Abilities
Since you'll be reporting to client stakeholders and providing support to users at all levels, it's crucial to convey your communication skills. Practice explaining complex technical concepts in simple terms, as this will help you connect with non-technical clients.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your ability to manage high-pressure situations, such as supporting VIP meetings or handling last-minute equipment failures. Think of relevant experiences where you successfully navigated similar challenges.
