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For Companies At a Glance
- Tasks: Lead the team and manage operations at Ritorno Lounge, overseeing 14 shifts and events.
- Company: Join a multi-million pound flagship site known for its vibrant atmosphere and exceptional service.
- Benefits: Enjoy competitive pay, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of a unique lounge experience and make a real impact in a fun, energetic setting.
- Qualifications: Proven leadership experience and a passion for hospitality are essential.
- Other info: This role offers a chance to shape the future of a premier lounge destination.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. As a Senior General Manager of Ritorno Lounge, Loungers multi million pound flagship site, things will run slightly differently, not only will you be bossing downstairs, leading the team to run 14 great shifts, you will also be taking full control of the Caraboo room, heading up the events side and driving a highly successful events business.
Its a great and incredible opportunity for a driven, established and ambitious operator.
Caraboo Room
- Plan, coordinate and execute a variety of events, internal and external events.
- Managing the sales and events manager in taking the proactive approach
- Managing the events budget, ensuring cost effective solutions without compromising quality
- Overseeing the team at events, front and back
- Achieve financial targets by effectively managing costs and maximising revenue opportunities
- Monitor daily sales, labour costs and key financial metrics, optimising staffing levels and scheduling strategies to maintain efficiency without compromising service.
The Good Stuff
- A strong bonus up to 25% of your salary
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality – Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
- You are probably an existing General Manager or experience multi-site Operator with a background in restaurants, bars, café or coffee shops.
- You will have experience of working in a high volume bar/restaurant environment serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment of large teams for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
AMRT1_UKCT
Senior General Manager employer: The Loungers Ltd
Contact Detail:
The Loungers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior General Manager
✨Tip Number 1
Make sure to showcase your leadership skills during the interview. Prepare examples of how you've successfully managed teams and handled challenging situations in previous roles.
✨Tip Number 2
Familiarize yourself with the unique offerings of Ritorno Lounge and the Caraboo room. Being able to discuss specific ideas for events or improvements will demonstrate your genuine interest and initiative.
✨Tip Number 3
Network with current or former employees of Loungers if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your experience with managing high-pressure environments. As a Senior General Manager, you'll need to show that you can maintain composure and make effective decisions under stress.
We think you need these skills to ace Senior General Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Senior General Manager at Ritorno Lounge. Highlight your leadership experience and ability to manage multiple shifts effectively.
Tailor Your CV: Customize your CV to reflect your relevant experience in managing lounges or similar environments. Emphasize your skills in team leadership, event management, and operational excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your vision for leading the Ritorno Lounge. Mention specific achievements from your past roles that demonstrate your capability.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no typos or grammatical errors, as attention to detail is crucial in this role.
How to prepare for a job interview at The Loungers Ltd
✨Showcase Your Leadership Skills
As a Senior General Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past.
✨Understand the Lounge Culture
Familiarize yourself with the unique atmosphere and customer experience that lounges offer. Be ready to share your vision for enhancing this experience at Ritorno Lounge.
✨Highlight Event Management Experience
Since you'll be heading up the events side, emphasize any relevant experience you have in planning and executing successful events. Discuss specific events you've managed and their outcomes.
✨Prepare Questions About Operations
Demonstrate your interest in the role by preparing insightful questions about the daily operations of the lounge and the challenges the team faces. This shows your proactive approach and commitment to understanding the business.
