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- Tasks: Join us as a ServiceNow Junior Technical Consultant, implementing solutions for diverse clients.
- Company: Konversational is a boutique consultancy focused on enhancing customer experiences through digital transformation.
- Benefits: Enjoy flexible work locations in Dublin or London and the chance to travel to clients.
- Why this job: Be part of an exciting team that values collaboration, learning, and making a real impact.
- Qualifications: Bachelor’s degree in Computer Science or related field; programming experience in JavaScript, CSS, HTML required.
- Other info: Direct applicants only; no visa sponsorship available.
The predicted salary is between 28800 - 43200 £ per year.
**Direct applicants only**
Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today.
As a ServiceNow Junior Technical Consultant with Konversational, you will be hands-on working in a consulting environment with the responsibility for implementing ServiceNow for a range of customers.
Konversational is a boutique consultancy which delivers a new level of customer experience expertise that helps brands accelerate their digital transformation, through the ServiceNow platform.
Why work with us?
We work hard but try not to take ourselves too seriously. We are passionate about customer experience, we have high expectations, and it’s an incredibly exciting time to join our team as we scale.
Excited? You should be…
About you:
- You can demonstrate a hunger for being inquisitive and a desire to improve your knowledge.
- You are agile enough to adapt to the rapid growth and change of our business.
- You have a high sense of responsibility and autonomy
- You always look for the bigger picture when trying to resolve problems
- You maintain high standards and see feedback or failure as motivation to learn and grow
- You are looking for a blended role involving development and client-facing consulting.
- You love to work in the team to foster knowledge sharing and collaboration
- You can be based in Dublin or London, with flexibility to travel to customers, with the right to live and work in Ireland or UK (no visa sponsorship).
You’ll be doing things like:
- Building extensive technical product expertise on the suite of ServiceNow solutions and capabilities.
- Develop best practice designs and solutions to meet technical requirements of projects and become a trusted advisor on how to apply these to meet business needs.
- Setup, develop, configure, test and manage all technical assets such as APIs, integrations and widgets according to the scope and timelines of the customers project plan and program requirements.
- Work with architects and cross functional teams such as Pre-Sales, Sales and Customer success to create and enhance features for our customers conducive to driving usage, adoption and value for customer needs.
- Maintain a high level of customer response and satisfaction, increase reference ability and look to strengthen the relationship between the customer and Konversational at all times.
You are the person we are looking for if you have:
- Bachelor’s degree in Computer Science or related technical field (2:1 or higher).
- Experience programming/scripting in JavaScript (Angular, Node), CSS, HTML
- Experience managing and advocating for customer issues or needs
- Excellent problem-solving skills and ability to rapidly learn new technologies and tool sets.
- Excellent verbal and written communication skills for both business and technical presentations
Life at Konversational
We are a rapidly scaling boutique consultancy and offer the chance to work alongside top tier colleagues, along with opportunities to push your own limit.
Most importantly, we treat our people equally, fairly and give them the freedom and autonomy to make an impact at work and ultimately to brands across the globe as we build the future together.
**Direct applicants only**
ServiceNow Junior Technical Consultant employer: Konversational - The ServiceNow Customer Workflow Experts
Contact Detail:
Konversational - The ServiceNow Customer Workflow Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Junior Technical Consultant
✨Tip Number 1
Familiarize yourself with the ServiceNow platform and its capabilities. Understanding the core functionalities and how they can be applied to solve business problems will give you a significant edge during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you successfully tackled technical challenges. This will demonstrate your ability to think critically and adapt in a fast-paced environment.
✨Tip Number 3
Network with current or former employees of Konversational on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your experience with JavaScript, CSS, and HTML in detail. Be ready to explain how you've used these technologies in previous projects, as technical proficiency is crucial for this role.
We think you need these skills to ace ServiceNow Junior Technical Consultant
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of a ServiceNow Junior Technical Consultant. Tailor your application to highlight how your skills and experiences align with the job description.
Highlight Relevant Skills: Emphasize your programming/scripting experience, particularly in JavaScript, CSS, and HTML. Provide specific examples of how you've used these skills in past projects or roles.
Showcase Problem-Solving Abilities: Include examples that demonstrate your excellent problem-solving skills. Describe situations where you quickly learned new technologies or tools to resolve customer issues.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for customer experience and your eagerness to contribute to Konversational's mission. Make sure to convey your adaptability and desire for continuous learning.
How to prepare for a job interview at Konversational - The ServiceNow Customer Workflow Experts
✨Show Your Technical Skills
Be prepared to discuss your experience with JavaScript, CSS, and HTML. Highlight specific projects where you've used these technologies, and be ready to explain your problem-solving approach in technical scenarios.
✨Demonstrate Your Inquisitive Nature
Since the role requires a hunger for knowledge, share examples of how you've pursued learning opportunities in the past. Discuss any relevant courses, certifications, or self-study that showcase your commitment to continuous improvement.
✨Emphasize Team Collaboration
Talk about your experiences working in teams, especially in consulting environments. Highlight instances where you fostered knowledge sharing and collaboration, as this aligns with the company's values.
✨Prepare for Customer-Focused Scenarios
Since maintaining high customer satisfaction is crucial, prepare to discuss how you've handled customer issues in the past. Share specific examples that demonstrate your ability to advocate for customer needs and enhance their experience.
