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For Companies At a Glance
- Tasks: Provide tailored travel solutions and exceptional service to clients.
- Company: Join an award-winning leader in corporate travel known for outstanding service.
- Benefits: Enjoy remote work options, competitive salary, bonuses, and private health insurance.
- Why this job: Be part of a dynamic team that values customer care and offers great training.
- Qualifications: Fluency in Italian and English with travel industry experience is essential.
- Other info: Flexible working hours and a supportive hybrid or fully remote environment.
The predicted salary is between 28800 - 42000 £ per year.
Our client leads in the Corporate Travel field by delivering extraordinary service through an exceptional team and client-led technology. They are award winning and a business that everyone is talking about. They are looking for an Italian Speaking Business Travel Consultant.
Business Travel Consultant – What will I be doing?
- You will be working with the best team, technology and training to provide exceptional levels of service to travellers and travel bookers.
- You will be focused on building relationships whilst providing a ‘high-touch’ service.
- Service is everything here so everything will be tailored to each client’s specific need.
- You will be delivering cost effective solutions across all aspects of travel.
Business Travel Consultant - What experience do I need?
- It is essential that you are fluent in Italian and English and have experience in the Travel Industry as a Consultant with exceptional levels of customer service.
- If you have used a GDS that would be great but not essential - they are also looking for someone with European Rail booking experience.
- This pace is fast and you must be comfortable working under pressure.
- We are looking for team players who really care about what they do and put the customer at the heart of everything.
Business Travel Consultant – What else do I need to know?
- This is a full-time role working either from the London office in a hybrid capacity or you can be fully remote in the UK.
- The opening hours are from 8.30-6.00 - it is a standard 37.5 hour working week so 3 shift patterns 0830-1700/0900-1730/0930-1800.
- As well as a competitive basic salary there is an annual bonus, private health, life assurance, good holiday allowance with the ability to buy more holiday and more.
- They have a fabulous reputation.
Italian Speaking Business Travel Consultant employer: Rockpool Recruitment
Contact Detail:
Rockpool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian Speaking Business Travel Consultant
✨Tip Number 1
Familiarise yourself with the latest trends in the corporate travel industry. Understanding current challenges and innovations can help you engage in meaningful conversations during interviews, showcasing your passion and knowledge.
✨Tip Number 2
Network with professionals in the travel sector, especially those who work in business travel. Attend industry events or join online forums to connect with potential colleagues and gain insights that could give you an edge.
✨Tip Number 3
Brush up on your Italian language skills, particularly in a business context. Practising common phrases used in travel bookings and customer service can help you feel more confident and prepared for the role.
✨Tip Number 4
Research the company’s values and culture. Tailoring your approach to align with their focus on exceptional service and client relationships will demonstrate that you are a good fit for their team.
We think you need these skills to ace Italian Speaking Business Travel Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the travel industry, particularly any roles where you provided exceptional customer service. Emphasise your fluency in Italian and English, as this is essential for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the travel industry and your commitment to providing high-touch service. Mention specific examples of how you've built relationships with clients in previous roles.
Highlight Relevant Experience: If you have experience with GDS or European Rail bookings, be sure to mention this in your application. Even if it's not essential, it can set you apart from other candidates.
Showcase Your Team Player Attitude: Since the company values teamwork, include examples in your application that demonstrate your ability to work collaboratively and put the customer at the heart of everything you do.
How to prepare for a job interview at Rockpool Recruitment
✨Showcase Your Language Skills
Since fluency in Italian and English is essential, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in Italian, so practice speaking confidently in both languages.
✨Highlight Your Customer Service Experience
This role places a strong emphasis on exceptional customer service. Be ready to share specific examples from your previous roles where you went above and beyond for clients. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with Travel Technology
While experience with a GDS is not mandatory, having a basic understanding of travel booking systems can set you apart. Research common tools used in the industry and be prepared to discuss how you’ve used technology to enhance customer service in your past roles.
✨Demonstrate Your Team Spirit
As they are looking for team players, be sure to convey your ability to work collaboratively. Share examples of how you've contributed to a team environment and how you handle pressure while maintaining a positive attitude.
