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- Tasks: Support Windows 10/11, M365, and Azure VDI while troubleshooting trading applications.
- Company: Join a dynamic team focused on trading and financial technology solutions.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and learning.
- Why this job: Be part of a fast-paced industry, enhancing your tech skills while making an impact.
- Qualifications: Basic knowledge of Windows, M365, and trading applications is a plus.
- Other info: Ideal for tech-savvy individuals looking to kickstart their career in finance.
The predicted salary is between 36000 - 60000 £ per year.
- Provide day-to-day support for Windows 10/11, M365, and Azure VDI, Trade VDI including troubleshooting and configuration.
- Installation, configuration and troubleshooting of Trading Applications such as:
Bloomberg, Bloomberg add-ins for Office
- Install, configure, and troubleshoot trading applications like Bloomberg and related add-ins.
- Manage Active Directory tasks (user setup, permissions, group policies) and support printer configurations.
- Resolve connectivity issues (Ethernet, wireless) and assist users post-upgrade.
- Maintain inventory, asset management, and report to the project manager while ensuring high customer service standards.
Support Engineer - Trading & Financial Applications employer: L&G Recruitment
Contact Detail:
L&G Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer - Trading & Financial Applications
✨Tip Number 1
Familiarize yourself with the specific trading applications mentioned in the job description, especially Bloomberg and its add-ins. Having hands-on experience or certifications related to these tools can set you apart from other candidates.
✨Tip Number 2
Brush up on your troubleshooting skills for Windows 10/11 and M365. Being able to demonstrate your problem-solving abilities during the interview will show that you're ready to handle day-to-day support tasks effectively.
✨Tip Number 3
Gain a solid understanding of Active Directory management, including user setup and permissions. This knowledge is crucial for the role, and being able to discuss your experience with AD will impress the hiring team.
✨Tip Number 4
Prepare to discuss your customer service approach. Since maintaining high customer service standards is emphasized, think of examples where you've successfully resolved user issues and how you ensured their satisfaction.
We think you need these skills to ace Support Engineer - Trading & Financial Applications
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Windows 10/11, M365, Azure VDI, and trading applications like Bloomberg. Use specific examples to demonstrate your troubleshooting skills and customer service experience.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Support Engineer role and explain how your background aligns with the job requirements. Mention your experience with Active Directory tasks and connectivity issues to show you are a great fit.
Showcase Technical Skills: Clearly outline your technical skills related to installation, configuration, and troubleshooting of trading applications. Include any certifications or training that support your expertise in this area.
Highlight Customer Service Experience: Since the role emphasizes high customer service standards, provide examples of how you've successfully assisted users in previous positions. This will demonstrate your ability to maintain a positive user experience.
How to prepare for a job interview at L&G Recruitment
✨Show Your Technical Skills
Be prepared to discuss your experience with Windows 10/11, M365, and Azure VDI. Highlight specific troubleshooting scenarios you've encountered and how you resolved them.
✨Familiarize Yourself with Trading Applications
Make sure you understand how trading applications like Bloomberg work. Be ready to explain any previous experience you have with these tools and how you can support users effectively.
✨Demonstrate Customer Service Excellence
Since high customer service standards are crucial, think of examples where you went above and beyond to assist users. This will show your commitment to providing excellent support.
✨Prepare for Active Directory Questions
Brush up on your knowledge of Active Directory tasks, including user setup, permissions, and group policies. Be ready to discuss how you've managed these tasks in past roles.
