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For Companies At a Glance
- Tasks: Lead a team, provide top-notch customer service, and drive sales in our Edinburgh store.
- Company: Join Ede & Ravenscroft, London's oldest tailors with a rich royal history since 1689.
- Benefits: Enjoy a competitive package, bonus scheme, cycle to work, life insurance, and sick pay.
- Why this job: Be part of a respected brand, develop your leadership skills, and work in a supportive environment.
- Qualifications: 3+ years in retail management, excellent communication, and a passion for customer service required.
- Other info: Flexible hours, diverse workplace, and commitment to equal opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Ede & Ravenscroft is London’s oldest tailors and received its first royal commission in 1689 when it was entrusted to create the robes for the coronation of William and Mary. Ede & Ravenscroft is committed to delivering the traditional values which have built its reputation, holding two royal warrants and crafting fine quality clothes. Our Edinburgh store provides Ready to Wear Menswear, Legal Attire, Academic Dress and Personal Tailoring.
We are currently recruiting a high calibre full-time (37.5 hrs. per week fully flexible – 5 days in 6) Store Manager to join our Edinburgh Team. Store open Tuesday to Saturday 9:00am to 5:30pm.
Main duties will include:
- Providing excellent customer service and leading by example to maximise sales
- Building long term client relationships and ability to understand customer’s needs and product features
- Maximising sales and driving the store’s KPI results
- Representing brand values along with a professional manner and appearance
- Leading store housekeeping and visual merchandising
- Implementation of company policies and procedures
- Development of staff and training
- Stock management
To be considered for this position, you must have:
- At least 3 years’ experience in a similar retail store management position
- A passion for providing excellent Customer Service
- Excellent communication skills and an organised and proactive approach
- The ability to lead and motivate others
- Excellent communication skills coupled with an organised and proactive approach. In return you will be offered a chance to join a successful business and supportive team with a competitive package.
- We offer a diverse working environment where our colleagues are valued and respected within a strong and dynamic business. We are an Equal Opportunities employer.
Our applicant and candidate privacy notice can be found at Please direct any questions to
Additional pay:
- Bonus scheme
- Commission pay
Benefits:
- Cycle to work scheme
- Life insurance
- Sick pay
Store Manager - Edinburgh employer: Ede & Ravenscroft
Contact Detail:
Ede & Ravenscroft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Edinburgh
✨Tip Number 1
Familiarize yourself with Ede & Ravenscroft's history and values. Understanding the brand's commitment to quality and tradition will help you align your interview responses with their expectations.
✨Tip Number 2
Prepare examples from your past experience that showcase your ability to lead a team and drive sales. Highlight specific instances where you exceeded KPIs or improved customer satisfaction.
✨Tip Number 3
Demonstrate your passion for customer service during the interview. Share stories that illustrate how you've built long-term client relationships and addressed customer needs effectively.
✨Tip Number 4
Research current trends in menswear and tailoring. Being knowledgeable about the industry will show your enthusiasm for the role and help you engage in meaningful conversations during the interview.
We think you need these skills to ace Store Manager - Edinburgh
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Ede & Ravenscroft's history, values, and product offerings. This knowledge will help you tailor your application to reflect their commitment to quality and customer service.
Highlight Relevant Experience: Emphasize your previous retail management experience, particularly in customer service and sales. Use specific examples to demonstrate how you've successfully led teams and maximized sales in past roles.
Showcase Communication Skills: Since excellent communication is key for this role, make sure to highlight your ability to communicate effectively with both customers and team members. Provide examples of how you've built relationships and motivated others.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Mention your proactive approach and organizational skills, and explain how these qualities will benefit the Edinburgh store.
How to prepare for a job interview at Ede & Ravenscroft
✨Showcase Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've provided outstanding service in previous positions. Highlight any situations where you went above and beyond to meet customer needs.
✨Demonstrate Leadership Experience
As a Store Manager, you'll need to lead and motivate your team. Discuss your leadership style and provide examples of how you've successfully managed a team in the past, focusing on training and development.
✨Understand the Brand Values
Familiarize yourself with Ede & Ravenscroft's history and brand values. Be ready to discuss how you can represent these values in your role and how they align with your personal work ethic.
✨Prepare for KPI Discussions
The job involves maximizing sales and driving KPI results. Be prepared to talk about your experience with sales targets and how you've achieved or exceeded them in previous roles. Use specific metrics to illustrate your success.
