Customer Business Manager - Grocery
Customer Business Manager - Grocery

Customer Business Manager - Grocery

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage key Grocery accounts, drive sales, and execute tailored business plans.
  • Company: Join Tropicana Brands Group, a dynamic company with beloved global brands.
  • Benefits: Enjoy a collaborative work environment and the chance to grow your career.
  • Why this job: Make an impact in a high-performing team while embracing entrepreneurial spirit.
  • Qualifications: Experience with UK’s Top 4 Grocers and strong account management skills required.
  • Other info: Office-based role in Farringdon, requiring 2 days a week in the office.

The predicted salary is between 43200 - 72000 £ per year.

Working at #TropicanaBrandsGroup is more than a job. It’s a unique opportunity to embrace the spirit of an entrepreneur, building a company around global brands that consumers love, and rapidly gaining a set of experience that will advance your career. It’s a chance to make an impact with a high-performing team and work alongside our outstanding customer; we compete fiercely and drive results together.

We like to articulate this dynamic, entrepreneurial and impactful career experience as “Our Juice, Your Journey”.

TBG is looking to hire an entrepreneurial and commercially minded Customer Business Manager , with prior experience and success on a Grocery account, to manage one of the most strategically important accounts at Tropicana.

In this role, you will :

  • Own and manage one of our most important Grocery accounts to drive sales, market share and profitability for our brands
  • Develop and execute tailored plans to deliver against KPIs for TBG and for the customer as part of our ongoing business partnership together
  • Lead commercial negotiations including, but not limited to: joint business planning (JBP), pricing, trade terms and promotional funding
  • Have Strong collaboration internally with other functions including: category team, shopper marketing, brand marketing, supply chain and commercial finance to ensure a seamless plan from strategic, operational and executional view points
  • Demonstrate strong account management fundamentals including: forecast accuracy, trade spend management, EPOS reporting, JBP management and market performance tracking
  • Manage an experienced NAE supporting on the account
  • Play a pivotal leadership role within the wider Grocery team; supporting on delivery of overall sales strategy, promotional analysis, customer relationships and bringing the category story to life

Skills & Qualifications required to be successful for this role

  • Account management experience working on the UK’s Top 4 Grocers, preferably in Food & Drink / FMCG environment
  • A knowledge and understanding of the grocery omnichannel dynamics is desirable i.e: meal deal, convenience, petrol forecourts, online and main estate
  • A proven track record of delivering and exceeding business targets, with a desire to always achieve more!
  • Exceptional commercial acumen with a detailed understanding and experience of P&L management and modelling
  • Excellent negotiator, focussing on long-term partnerships and utilising category first data
  • Competent using and analysing market and customer platform data turning insight into action & Strong examples of business and strategic leadership
  • Is able to build best in class customer partnerships and demonstrates ability to manage and influence stakeholders internally and externally
  • An overall energy to learn, be agile and grow in a fast-paced, autonomous environment

This role is based in Farringdon ( London UK ) and it will be required to come to the office 2 days a week.

Don\’t hesitate to reach out if there\’s any question !

Customer Business Manager - Grocery employer: Tropicana Brands Group

At Tropicana Brands Group, we pride ourselves on fostering a dynamic and entrepreneurial work environment that empowers our employees to thrive. As a Customer Business Manager in the vibrant Farringdon area of London, you will not only have the opportunity to manage key grocery accounts but also benefit from a culture that emphasizes collaboration, innovation, and personal growth. With a commitment to professional development and a focus on building strong partnerships, TBG offers a rewarding career path where your contributions truly make an impact.
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Contact Detail:

Tropicana Brands Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Business Manager - Grocery

Tip Number 1

Familiarize yourself with the UK’s Top 4 Grocers and their specific dynamics. Understanding their unique strategies and customer behaviors will give you an edge in discussions and negotiations.

Tip Number 2

Network with professionals in the FMCG sector, especially those who have experience with grocery accounts. Building relationships can provide valuable insights and potentially lead to referrals.

Tip Number 3

Stay updated on market trends and consumer preferences in the food and drink industry. This knowledge will help you demonstrate your commercial acumen during interviews and discussions.

Tip Number 4

Prepare to showcase your negotiation skills by practicing scenarios related to joint business planning and trade terms. Being able to articulate your approach will highlight your suitability for the role.

We think you need these skills to ace Customer Business Manager - Grocery

Account Management
Commercial Acumen
Negotiation Skills
Business Planning
Trade Spend Management
Market Analysis
Data Interpretation
Stakeholder Management
Leadership Skills
Sales Strategy Development
Performance Tracking
Collaboration Skills
Adaptability
Understanding of Grocery Omnichannel Dynamics

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly with grocery accounts. Emphasize your achievements in driving sales and market share, as well as any specific examples of successful negotiations.

Craft a Compelling Cover Letter: In your cover letter, express your entrepreneurial spirit and how it aligns with Tropicana's values. Mention your understanding of the grocery omnichannel dynamics and provide examples of how you've exceeded business targets in previous roles.

Showcase Your Commercial Acumen: Demonstrate your commercial acumen by discussing your experience with P&L management and how you've used data to drive decisions. Include specific metrics or outcomes that showcase your ability to turn insights into action.

Highlight Leadership Skills: Since this role involves leading a team and collaborating across functions, be sure to highlight your leadership experience. Provide examples of how you've built strong partnerships and influenced stakeholders both internally and externally.

How to prepare for a job interview at Tropicana Brands Group

Show Your Entrepreneurial Spirit

Since the role emphasizes an entrepreneurial mindset, be prepared to share examples of how you've taken initiative in previous positions. Highlight any innovative strategies you've implemented that led to successful outcomes.

Demonstrate Your Account Management Skills

Be ready to discuss your experience with managing grocery accounts, particularly with the UK's Top 4 Grocers. Provide specific examples of how you've driven sales and market share in past roles.

Prepare for Negotiation Scenarios

Given the importance of commercial negotiations in this role, practice articulating your negotiation strategies. Think about how you can leverage data to support your proposals and foster long-term partnerships.

Highlight Your Collaborative Approach

This position requires strong collaboration with various internal teams. Be prepared to discuss how you've successfully worked with cross-functional teams in the past to achieve common goals and ensure seamless execution.

Customer Business Manager - Grocery
Tropicana Brands Group
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