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- Tasks: Lead a team to deliver amazing Californian Mexican food and ensure customer satisfaction.
- Company: Join Tortilla, a vibrant family of over 60 stores dedicated to fresh, authentic cuisine.
- Benefits: Enjoy free meals, social events, discounts, and wellbeing support while earning up to £12.71 per hour.
- Why this job: Be part of a fun, inclusive culture with real career growth and a supportive team atmosphere.
- Qualifications: Previous experience in hospitality is a plus, but a friendly attitude and leadership skills are key.
- Other info: Flexible part-time and full-time roles available; apply now to join our Tortilla family!
Here at Tortilla, we are seeking to recruit a Shift Leader to join us in Manchester Oxford Street. You will join us on a permanent basis, with part-time and full-time opportunities available, and in return, you will receive a competitive rate of up to £12.71 per hour, paid every 2 weeks.
About Us
Our family of over 60 stores is united by a shared passion for serving high quality, fresh Californian Mexican food. What sets us apart is our commitment to maintaining the authenticity of our ingredients and preparation methods, evident in the fact that we don’t have a single freezer in our business! As we embark on an ambitious growth plan in the UK and beyond, exciting opportunities for career development abound. We take pride in fostering a diverse and inclusive company culture, ensuring that everyone feels welcome and valued. Our genuine focus on developing our people is exemplified by the fact that one-third of our headquarters staff started their journey working in-store. The familial atmosphere we cultivate extends beyond work, with epic social events and dedicated entertainment funds for each site, creating a true sense of belonging and camaraderie.
Benefits we can offer you as our Shift Leader:
- Free meals on shifts
- Epic social events and entertainment fund for the whole team
- Far more sociable hours than many other restaurant brands
- 50% discount for your friends and family
- Love your job! 98% of our crew say they love their working day
- Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more via Perkbox
- Wellbeing support including free counselling, financial and legal advice
Career progression as the Shift Leader:
- Structured career development to Assistant Manager and beyond
- Real progression and development opportunities – a third of HQ staff started in store!
- Earn professional qualifications with our Apprentice scheme
What we’re looking for in our Shift Leader:
Our Shift Leaders help make Tortilla the awesome place it is! We’d love you to have previous experience in a bar, restaurant, hotel, coffee shop or fast food chain as a Team Leader or Supervisor, but the more important thing for us is that you’re friendly, outgoing and love to lead & train your crew.
So, if you want to be part of our family, making sure that every guest who comes through the door gets served high quality, delicious food and leaves with a smile, then click “apply” now and join us as our Shift Leader!
Shift Leader employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader
✨Tip Number 1
Familiarise yourself with Tortilla's menu and values. Understanding their commitment to fresh ingredients and authentic Californian Mexican food will help you connect with the team and demonstrate your enthusiasm during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in previous roles. Highlighting your ability to train and motivate staff will resonate well with Tortilla's focus on developing their crew.
✨Tip Number 3
Engage with Tortilla's social media platforms. By liking, sharing, or commenting on their posts, you can demonstrate your genuine interest in the company culture and community, which is important for a role that thrives on camaraderie.
✨Tip Number 4
Prepare to discuss your approach to customer service. Since Tortilla prides itself on creating a welcoming atmosphere, being ready to share your strategies for ensuring guests leave happy will set you apart as a candidate who aligns with their values.
We think you need these skills to ace Shift Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Tortilla is looking for in a Shift Leader. Highlight key responsibilities and required skills that match your experience.
Tailor Your CV: Customise your CV to reflect your relevant experience in hospitality or leadership roles. Emphasise any previous positions as a Team Leader or Supervisor, and showcase your ability to lead and train a team.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work at Tortilla and how your values align with their commitment to quality and inclusivity.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at leisurejobs
✨Show Your Passion for Food
Tortilla prides itself on high-quality, fresh Californian Mexican food. Make sure to express your enthusiasm for food and how it plays a role in your life. Share any relevant experiences that highlight your love for cooking or dining out.
✨Demonstrate Leadership Skills
As a Shift Leader, you'll be expected to lead and train your crew. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or trained new staff. This will show that you have the necessary skills to thrive in this role.
✨Emphasise Teamwork and Inclusivity
Tortilla values a diverse and inclusive culture. Be ready to discuss how you foster teamwork and inclusivity in your previous roles. Highlight any experiences where you contributed to a positive team environment or supported colleagues from diverse backgrounds.
✨Ask Insightful Questions
Prepare thoughtful questions about Tortilla's growth plans, team culture, or career progression opportunities. This shows your genuine interest in the company and helps you assess if it's the right fit for you. It also demonstrates that you're proactive and engaged.
